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Addressing and processing data request that required subject matter division’s special tabulation through Web Portal

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2C-Government to Citizen
Who may avail:	All
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Data Request Form The researcher must provide the following information: ● Full Name ● Email address ● Company Name and Industry ● School Name (if student)/School Type ● Address ● Country ● Contact Number ● Purpose of Request ● Specific Data Request/Data Format		Web Portal may be accessed and submit DRF through this link: https://psa.gov.ph/content/data-request-form
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Fill-out and submit DRF through Web Portal	1. Receive and acknowledge Web Portal requests 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Forward received request to the subject matter division(s) for appropriate response	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release submitted tabulated data or response from SMD 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2B - Government to Business Entity
Who may avail:	Business establishments/researchers in private sector
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Data Request Form The researcher must provide the following information: ● Full Name ● Email address ● Company Name and Industry ● School Name (if student)/School Type ● Address ● Country ● Contact Number ● Purpose of Request ● Specific Data Request/Data Format		Web Portal may be accessed and submit DRF through this link: https://psa.gov.ph/content/data-request-form
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Fill-out and submit DRF through Web Portal	1. Receive and acknowledge Web Portal requests 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Forward received request to the subject matter division(s) for appropriate response	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release submitted tabulated data or response from SMD 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2G - Government to Government Agency/Employee/Official
Who may avail:	Government agencies, GOCCs, SUCs/ government employees
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Data Request Form The researcher must provide the following information: ● Full Name ● Email address ● Company Name and Industry ● School Name (if student)/School Type ● Address ● Country ● Contact Number ● Purpose of Request ● Specific Data Request/Data Format		Web Portal may be accessed and submit DRF through this link: https://psa.gov.ph/content/data-request-form
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Fill-out and submit DRF through Web Portal	1. Receive and acknowledge Web Portal requests 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Forward received request to the subject matter division(s) for appropriate response	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release submitted tabulated data or response from SMD 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Addressing and processing data request that required subject matter division’s special tabulation through Web Portal

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through Electronic Freedom of Information (e-FOI)

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2C - Government to Citizen
Who may avail:	All
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Data request submitted to Electronic Freedom of Information (e-FOI)		Data request may be sent to PSA e-FOI Portal
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit e-FOI request to PSA providing the following information: ● Data ● Coverage of data request ● Intended purpose of use ● Specific message to PSA	1. Accept and receive and e-FOI data request by the Receiving Officer 1.1 Assign received data request to Decision Maker 1.2 Log data request in Data Requests Tracking Number Monitoring	None	10 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.3 Assess and validate the requested data by the DM 1.4 Forward to Data Request Processors for research, process, and generates data for special tabulations 1.5 Validate tabulated tables before release	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 10 Minutes

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2B - Government to Business Entity
Who may avail:	Business establishments/researchers in private sector
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Data request submitted to Electronic Freedom of Information (e-FOI)		Data request may be sent to PSA e-FOI Portal
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit e-FOI request to PSA providing the following information: ● Data ● Coverage of data request ● Intended purpose of use ● Specific message to PSA	1. Accept and receive and e-FOI data request by the Receiving Officer 1.1 Assign received data request to Decision Maker 1.2 Log data request in Data Requests Tracking Number Monitoring	None	10 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.3 Assess and validate the requested data by the DM 1.4 Forward to Data Request Processors for research, process, and generates data for special tabulations 1.5 Validate tabulated tables before release	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 10 Minutes

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2G - Government to Government Agency/Employee/Official
Who may avail:	Government agencies, GOCCs, SUCs/ government employees
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Data request submitted to Electronic Freedom of Information (e-FOI)		Data request may be sent to PSA e-FOI Portal
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit e-FOI request to PSA providing the following information: ● Data ● Coverage of data request ● Intended purpose of use ● Specific message to PSA	1. Accept and receive and e-FOI data request by the Receiving Officer 1.1 Assign received data request to Decision Maker 1.2 Log data request in Data Requests Tracking Number Monitoring	None	10 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.3 Assess and validate the requested data by the DM 1.4 Forward to Data Request Processors for research, process, and generates data for special tabulations 1.5 Validate tabulated tables before release	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through..

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through hand-carry documents submitted to ONS or KMCD

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2C - Government to Citizen
Who may avail:	All
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Letter request		Letter request shall be submitted to the Office of the National Statistician or to KMCD
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit letter request addressed to the National Statistician and Civil Registrar General with an affixed signature of the requester and Research/Project Head/Adviser indicating the following specific details: ● Name of the requester ● Company Affiliation ● Specific request ● Purpose of request	1. Receive and acknowledge data request received from info email 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated data before release 1.5 Draft response letter and submits to Division Chief for approval 1.6 Route approved response letter to ANS, DNS, and ONS	None	5 Days	Information Officer V, Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release advance copy of data through info email 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
	3. Send signed response letter	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	7 Days and 5 Minutes

Office or Division:		Knowledge Management and Communications Division
Classification:		Complex
Type of Transaction:		G2B - Government to Business Entity
Who may avail:		Business establishments/researchers in private sector
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Letter request			Letter request shall be submitted to the Office of the National Statistician or to KMCD
CLIENT STEPS	AGENCY ACTION		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit letter request addressed to the National Statistician and Civil Registrar General with an affixed signature of the requester and Research/Project Head/Adviser indicating the following specific details: ● Name of the requester ● Company Affiliation ● Specific request ● Purpose of request	1. Receive and acknowledge data request received from info email 1.1 Log data request in Data Requests Tracking Number Monitoring		None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated data before release 1.5 Draft response letter and submits to Division Chief for approval 1.6 Route approved response letter to ANS, DNS, and ONS		None	5 Days	Information Officer V, Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release advance copy of data through info email 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
	3. Send signed response letter	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	7 Days and 5 Minutes

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2G - Government to Government Agency/Employee/Official
Who may avail:	Government agencies, GOCCs, SUCs/ government employees
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Letter request		Letter request shall be submitted to the Office of the National Statistician or to KMCD
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit letter request addressed to the National Statistician and Civil Registrar General with an affixed signature of the requester and Research/Project Head/Adviser indicating the following specific details: ● Name of the requester ● Company Affiliation ● Specific request ● Purpose of request	1. Receive and acknowledge data request received from info email 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated data before release 1.5 Draft response letter and submits to Division Chief for approval 1.6 Route approved response letter to ANS, DNS, and ONS	None	5 Days	Information Officer V, Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release advance copy of data through info email 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
	3. Send signed response letter	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	7 Days and 5 Minutes

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through..

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through info email

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2C - Government to Citizen
Who may avail:	All
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Email request		Data request may be sent to info@psa.gov.ph
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Send email request with specific details as follows: ● Name ● Specific Request	1. Receive and acknowledge data request received from info email 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated tables before release	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2B - Government to Business Entity
Who may avail:	Business establishments/researchers in private sector
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Email request		Data request may be sent to info@psa.gov.ph
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Send email request with specific details as follows: ● Name ● Specific Request	1. Receive and acknowledge data request received from info email 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated tables before release	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Office or Division:		Knowledge Management and Communications Division
Classification:		Complex
Type of Transaction:		G2G - Government to Government Agency/Employee/Official
Who may avail:		Government agencies, GOCCs, SUCs/ government employees
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Email request			Data request may be sent to info@psa.gov.ph
CLIENT STEPS	AGENCY ACTION		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Send email request with specific details as follows: ● Name ● Specific Request	1. Receive and acknowledge data request received from info email 1.1 Log data request in Data Requests Tracking Number Monitoring		None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated tables before release		None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful		None	1 Day	Information Officer III, Information Officer II
TOTAL:			None	5 Days and 5 Minutes

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through..

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through Web Portal

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2C - Government to Citizen
Who may avail:	All
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Data Request Form The researcher must provide the following information: ● Full Name ● Email address ● Company Name and Industry ● School Name (if student)/School Type ● Address ● Country ● Contact Number ● Purpose of Request ● Specific Data Request/Data Format		Web Portal may be accessed and submit DRF through this link: https://psa.gov.ph/content/data-request-form
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Fill-out and submit DRF through Web Portal	1. Receive and acknowledge Web Portal requests 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated tables before release	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2B - Government to Business Entity
Who may avail:	Business establishments/researchers in private sector
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Data Request Form The researcher must provide the following information: ● Full Name ● Email address ● Company Name and Industry ● School Name (if student)/School Type ● Address ● Country ● Contact Number ● Purpose of Request ● Specific Data Request/Data Format		Web Portal may be accessed and submit DRF through this link: https://psa.gov.ph/content/data-request-form
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Fill-out and submit DRF through Web Portal	1. Receive and acknowledge Web Portal requests 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated tables before release	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Office or Division:	Knowledge Management and Communications Division
Classification:	Complex
Type of Transaction:	G2G - Government to Government Agency/Employee/Official
Who may avail:	Business establishments/researchers in private sector
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Data Request Form The researcher must provide the following information: ● Full Name ● Email address ● Company Name and Industry ● School Name (if student)/School Type ● Address ● Country ● Contact Number ● Purpose of Request ● Specific Data Request/Data Format		Web Portal may be accessed and submit DRF through this link: https://psa.gov.ph/content/data-request-form
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Fill-out and submit DRF through Web Portal	1. Receive and acknowledge Web Portal requests 1.1 Log data request in Data Requests Tracking Number Monitoring	None	5 Minutes	Information Officer III, Information Officer II, Information Officer I
	1.2 Assess and validate the requested data 1.3 Research, process, and generate data for special tabulations 1.4 Validate tabulated tables before release	None	4 Days	Information Officer III, Information Officer II, Information Officer I
2. Receive requested data and fill-out Feedback Form	2. Release data 2.1 Log data request as successful	None	1 Day	Information Officer III, Information Officer II
TOTAL:		None	5 Days and 5 Minutes

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through..

Approval of PhilSys Inter-Agency Committee on Legal Affairs Resolutions

The composition of the IAC includes the IAC-LA. Pursuant to PSPCC Resolution No. 14 dated 17 June 2020, and as supplemented by PSPCC Resolution No. 23 dated 28 January 2022, the member-agencies of the IAC-LA are the following:

Philippine Statistics Authority (PSA);
National Economic and Development Authority (NEDA);
Department of Information and Communications Technology (DICT);
National Privacy Commission (NPC);
Department of Finance (DOF);
Bangko Sentral ng Pilipinas (BSP);
Department of Justice (DOJ);
Department of Budget and Management (DBM);
Office of the Solicitor General (OSG);
Philippine Health Insurance System (PhilHealth);
Department of Foreign Affairs (DFA);
Department of Social Welfare and Development (DSWD);
Government Service Insurance System (GSIS);
Social Security System (SSS); and
Philippine Postal Corporation (PHLPost)

The primary responsibility of the IAC-LA is to support the analysis and development of laws, implementing rules and regulations, and related policies for the PhilSys. If specifically instructed by the PSPCC, the IAC-LA also conducts the drafting or review of resolutions to ensure that the provisions are compliant with the Republic Act (R.A.) No. 11055 and its revised Implementing Rules and Regulations (IRR), and other applicable laws, rules, and regulations. Subsequently, these resolutions shall be endorsed to the PSPCC for approval.

Consistent with the above resolutions, the PSA shall primarily perform the Secretariat functions for the IACs. The member agencies may, whenever necessary, provide its personnel to assist in the discharge of this function. Consequently, the Planning and Policy Coordination Division (PPCD) is assigned as the Secretariat for the IAC on Legal Affairs (IAC-LA). As IAC-LA Secretariat, the PPCD shall oversee and undertake the necessary communication, coordination, and cooperation with the IAC-LA member-agencies. If necessary or when directed by the IAC-LA Chairperson, the PPCD shall likewise draft resolutions and facilitate approval thereof by the IAC-LA member-agencies.

Office or Division:	Planning and Policy Coordination Division
Classification:	Highly Technical
Type of Transaction:	G2G - Government to Government
Who may avail:	PhilSys TWG-LA, IAC-LA Members, Other PhilSys IACs and PSPCC
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Endorsed by PhilSys TWG-LA: 1. Letter/Email message; 2. Approved PhilSys TWG-LA resolutions; and 3. Other pertinent reference documents.		PhilSys TWG-LA
Endorsed by other PhilSys IACs: 1. Letter/Email message; 2. Approved resolution from the concerned IAC; 3. Draft PSPCC resolution; and 4. Other pertinent reference documents.		Concerned PhilSys IAC
Endorsed by the PSPCC Secretariat: 1. Minutes of the Meeting; 2. Letter/Email message; or 3. Other pertinent reference documents.		PSPCC Secretariat
Initiative of the IAC-LA: 1. Minutes of the Meetings		IAC-LA Chair

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Endorse/ Transmit the concern to IAC-LA secretariat.	1.1. Acknowledge receipt of the endorsement	None	15 minutes	Planning Officers III, I (IAC-LA Secretariat)
None	1.2. Endorse the concern/ matter to the IAC-LA Chair for further evaluation and guidance.	None	15 minutes	Planning Officer III (IAC-LA Secretariat)
None	1.3. Identify the need for IAC-LA resolution. Note: Whenever necessary, the IAC-LA shall convene to discuss the matter. The IAC-LA may likewise require the participation of the requesting party/ies to IAC-LA meeting. In case of a joint meeting with other IACs, the IAC-LA Secretariat shall facilitate the routing of Notice of Meeting to the IAC member-agencies.	None	4 hours	Planning Officers V, III, II, I (IAC-LA Secretariat) IAC-LA Chair and members
None	1.4. Prepare the initial draft of the IAC-LA resolution. 1.5. Draft the correspond-ing PSPCC resolution, whenever necessary. (or if requesting party failed to provide a draft resolution)	None	2 days	Planning Officers V, III, II, I (IAC-LA Secretariat)
None	1.6. Route the draft resolution/s to IAC-LA members for review.	None	15 minutes	Planning Officers III, II, I (IAC-LA Secretariat)
None	1.7. Monitor the status of the draft resolutions under review of the IAC-LA members.	None	2 days	IAC-LA members
None	1.8. Receive draft resolution/s with inputs/ comments of IAC-LA members.	None	15 minutes	Planning Officers III, II, I (IAC-LA Secretariat)
None	1.9. Consolidate the inputs/ comments received and prepare comparative matrix.	None	2 days	Planning Officers III, II, I (IAC-LA Secretariat)
None	1.10. Revise and finalize the draft resolution/s.	None	2 days	Planning Officers V, III, II, I (IAC-LA Secretariat)
None	1.11. Furnish a copy of the revised draft resolution/s and consolidated matrix to IAC-LA members for final review and/or concurrence of members.	None	15 minutes	Planning Officers III, II, I (IAC-LA Secretariat)
None	1.12. Review the revised draft resolution and consolidated matrix by the IAC-LA members.	None	1 day	IAC-LA Members
None	1.13. Upon concurrence, endorse the final/clean draft of the IAC-LA resolution to IAC-LA members for signature. Note: In case of a joint resolution, the IAC-LA Secretariat shall route the final draft joint resolution and final daft PSPCC resolution to the Secretariat of the requesting PhilSys IAC for routing to their respective members.	None	15 minutes	Planning Officers III, II, I (IAC-LA Secretariat)
None	1.14. Approve/ Sign the IAC-LA resolution.	None	2 days	IAC-LA Members
None	1.15. Receive signed IAC-LA resolution.	None	10 minutes	Planning Officers III, II, I (IAC-LA Secretariat)
2. Receive the copy of the approved resolution/s.	2.1. Endorse the approved the IAC-LA Resolution (or the joint resolution) including the final draft of the PSPCC Resolution to the PSPCC Secretariat, copy-furnished the requesting party/ies.	None	15 minutes	Planning Officers III, II, I (IAC-LA Secretariat)
TOTAL:		None	11 days, 5 hours, and 55 minutes

¹Approving the Chairmanships of the PhilSys Inter-Agency Committees:
https://www.philsys.gov.ph/wp-content/uploads/2022/08/PSPCC-Reso-14-2020-Chairmanships-of-IACs.pdf

²Approving the Restructuring of PhilSys Inter-Agency Committee (IAC) Subgroups and the Creation of the IAC on Privacy and Security: https://www.philsys.gov.ph/wp-content/uploads/2022/08/PSPCC-Resolution-No.-23_signed-OSEC-09354.pdf

Approval of PhilSys Inter-Agency Committee on Legal Affairs Resolutions

Approval of PhilSys Technical Working Group on Legal Affairs (TWG-LA) Resolutions

2. Approval of PhilSys Technical Working Group on Legal Affairs (TWG-LA) Resolutions

In alignment with the directive of the PhilSys Policy and Coordination Council (PSPCC) to establish the Inter-Agency Committees (IACs) for the PhilSys, the PSA constituted the PhilSys Technical Working Groups (TWGs). As part of its mandate, the PhilSys TWGs shall provide technical assistance and official recommendations to the IACs and ensure efficient planning and implementation of the objectives of the Republic Act (R.A.) No. 11055.

The composition of PhilSys TWGs includes the TWG on Legal Affairs (TWG-LA). The TWG-LA shall provide legal comments, inputs, and/or recommendations in the form of a resolution. Subsequently, the resolution shall be endorsed to the IAC on Legal Affairs (IAC-LA) for their consideration or for implementation by the concerned PhilSys Registry Office (PRO) operation units.

Relative thereto, the PPCD is tasked to provide Secretariat functions to the TWG-LA. As TWG-LA Secretariat, the PPCD shall oversee and undertake the necessary communication, coordination and cooperation with the TWG members. If necessary or when requested, the PPCD shall likewise draft resolutions and facilitate approval thereof by the TWG-LA Members. It shall likewise ensure that such resolution recommending the approval of a certain policy is consistent with the objectives of R.A. No. 11055 and its revised Implementing Rules and Regulations (IRR), all laws pertinent thereto and other statutory provisions.

Office or Division:	Planning and Policy Coordination Division
Classification:	Highly Technical
Type of Transaction:	G2G - Government to Government
Who may avail:	PRO Management/Officials, Services/Divisions, other PhilSys TWGs
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Endorsed by PRO Management/Officials: 1. Minutes of the Meeting; and 2. Letter/Email Request.		Requesting PRO Official/s
Endorsed by PRO Services/Divisions: 1. Letter of endorsement signed by the Assistant National Statistician (ANS) of the concerned Service/Division; and 2. Briefer of the concerns.		Requesting PRO Services/Division
Endorsed by other TWGs: 1. Letter of endorsement from the TWG Chairperson; and 2. Approved TWG resolution and other relevant documents.		Requesting PhilSys TWG/s

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Endorse/ Transmit the concern to TWG-LA secretariat.	1.1. Acknowledge receipt of the endorsement	None	15 minutes	Planning Officers I and Administrative Assistant V (TWG-LA Secretariat)
None	1.2. Identify the need for a resolution. Note: Whenever necessary, the TWG-LA may conduct a meeting to discuss the endorsement.	None	4 hours	Planning Officers I (TWG-LA Secretariat) Planning and Policy Coordination Division TWG-LA Members
None	1.3. Prepare an initial draft of the resolution.	None	3 days	Planning Officers I (TWG-LA Secretariat)
None	1.4. Route the draft resolution for review to TWG-LA members for review.	None	1 day	Planning Officers I (TWG-LA Secretariat)
None	1.5. Review the draft resolution. Note: Whenever necessary, the TWG-LA may conduct a Consultative Meeting with the requesting party/ies to discuss the draft resolution.	None	2 days	Planning Officers V and III (TWG-LA Members) Other TWG-LA Members from other PRO Services/ Division Requesting party/ies
None	1.6. Receive/ Acknowledge receipt of inputs/ comments of TWG-LA Members on the draft resolution.	None	15 minutes	Planning Officers I (TWG-LA Secretariat)
None	1.7. Consolidate the inputs/ comments received and prepare comparative matrix.	None	1 day	Planning Officers I (TWG-LA Secretariat)
None	1.8. Revise and finalize the draft resolution.	None	2 days	Planning Officers I (TWG-LA Secretariat)
None	1.9. Send the revised draft resolution and consolidated matrix to TWG-LA members for final review and/or concurrence of members.	None	15 minutes	Planning Officers I (TWG-LA Secretariat)
None	1.10. Review of the revised draft resolution and consolidated matrix by the TWG-LA members.	None	1 day	Planning Officers V and III (TWG-LA Members) Other TWG-LA Members from other PRO Services/ Division and Legal Service
None	1.11. Upon concurrence, endorse the final draft of the resolution to TWG-LA members for signature.	None	15 minutes	Planning Officers I (TWG-LA Secretariat)
None	1.12. Approve/ Sign final draft of the resolution.	None	1 day	Planning Officers V and III (TWG-LA Members) Other TWG-LA Members from other PRO Services/Division and Legal Service
2. Receive the copy of the approved resolution.	2.1. Endorse the approved resolution to the requesting party/ies for appropriate action, including the TWG-LA members for their information.	None	15 minutes	Planning Officers I and Administrative Assistant V (TWG-LA Secretariat)
TOTAL:		None	11 days, 5 hours, and 15 minutes

Approval of PhilSys Technical Working Group on Legal Affairs (TWG-LA) Resolutions

Audit Engagement (Management, Operations and Compliance Audits)

1. Audit Engagement (Management, Operations and Compliance Audits)

Evaluate governance, risk management and controls to provide reasonable assurance on the effectiveness of PSA operations, efficiency in its processes, and implementation of policies through the conduct of management and operations audit.

Division:	Internal Audit Division (IAD)
Classification:	Highly Technical
Type of Transaction:	Government to Government
Who may avail:	PSA Services/Units/Divisions
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
List of audit requirements/criteria (e.g. operational manual, organizational structure, process flow, related office policies and procedures, etc.)		PSA Units

CLIENT STEPS (PSA Service/Unit/ Division)	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
	Prepare Special Order authorizing the IAD to conduct management or operations audit and	None	4 hours	Internal Auditors
	Endorse to NSCRG for approval.	None	4 hours	Internal Auditor V
	Prepare initial engagement planning memorandum which include documentary requirements/criteria for audit engagement	None	4 hours	Internal Auditors
	Endorse to NSCRG for approval.	None	4 hours	Internal Auditor V
	Forward the initial engagement planning memorandum to audit client which include documentary requirements/criteria for audit engagement	None	4 hours	Internal Auditing Assistant/Administrative Assistant IV
1. Submit original or scanned copies of the approved documentary requirements	1.1 Receive submitted documentary requirements	None	4 hours	Internal Auditing Assistant/Administrative Assistant IV
	1.2 Review of the submitted documentary requirements as to completeness	None	4 hours	Internal Auditors
	1.3 Prepare and review Engagement Plan and Work Program	None	1 day	Internal Auditors
	1.4 Endorse to NSCRG for approval.	None	4 hours	Internal Auditor V
	1.5 Prepare the following: - Understanding the Audit Area Template - Risk and Control Matrix - Previous Reports Matrix - Internal Control Questionnaire/Checklist	None	7 days	Internal Auditors
2. Set a schedule for the Entry Conference	2.1 Prepare and review entry conference memorandum	None	1 day	Internal Auditing Assistant/ Internal Auditors
	2.2 Endorse to NSCRG for approval	None	4 hours	Internal Auditor V
	2.3 Forward the approved entry conference memorandum to audit client	None	4 hours	Internal Auditing Assistant Admin. Assistant IV
3. Participate in the Entry Conference as scheduled	3.1 Conduct entry conference	None	1 day	Internal Auditors and PSA Units
3. Participate in the Entry Conference as scheduled	3.2 Interview with audit client (walkthrough)	None	5 days	Internal Auditors and PSA Units
4. Accomplish the audit forms	4.1 Administer audit forms	None	1 day	Internal Auditors
	4.2 Review and process of the accomplished audit forms	None	4 days	Internal Auditors
	4.3 Preparation of the following audit forms: ● Walkthrough Working Paper (WWP) ● Summary of Control Attributes (SCA) ● Summary of Control Weaknesses (SCW) ● System Test Control Matrix (STCM)	None	7 days	Internal Auditors
	4.4 Request audit clients to provide documents for test of controls	None	1 day	Internal Auditors
5. Submit additional documents for test of control	5.1 Assess the submitted document for test of control	None	3 days	Internal Auditors
	5.2 Prepare the following: ● Test of Control Working Paper (TCWP) ● Data Analytics Matrix (DAM) ● Summary of Control Breakdown (SCB) ● Interim Audit Report (IAR)	None	7 days	Internal Auditors
	5.3 Prepare and review exit conference memorandum	None	1 day	Internal Auditors
	5.4 Endorse to NSCRG for approval	None	4 hours	Internal Auditors
	5.5 Forward the approved exit conference memorandum to audit clients	None	4 hours	Administrative Assistant IV
	5.6 Review of the following audit forms: ● WWP ● SCA ● SCW ● STCM ● TCWP ● DAM ● SCB ● IAR	None	3 days	Internal Auditor V
6. Participate and provide comments/insights to audit observations and recommendations in the Exit Conference as scheduled	6.1 Conduct exit conference	None	1 day	Internal Auditors and PSA Units
	6.2 Prepare Abstract of Observations and Recommendations (AOR)	None	3 days	Internal Auditors
	6.3 Prepare Matrix of Audit Observation and Recommendation (MAOR)	None	1 day	Internal Auditors
	6.4 Review of the following: ● AOR ● MAOR	None	1 day	Internal Auditor V
	6.4 Prepare final audit report	None	3 days	Internal Auditors
	6.5 Review of the final report	None	1 day	Internal Auditor V
	6.6 Endorse to NSCRG for approval	None	4 hours	Administrative Assistant IV/ Internal Auditing Assistant
	6.7 Administer feedback survey form to audit client	None	4 hours	Internal Auditing Assistant/ Internal Auditing Assistant
7. Submit accomplished Feedback Survey Form	7. Process accomplished Survey Form	None	1 day	Internal Auditors
Total			60 days

Audit Engagement (Management, Operations and Compliance Audits)

Authentication of Birth Certificate (Walk-in clients) at PSA Civil Registry System–Regional Outlet

PSA authenticates recently registered birth document of an individual not yet available in the Civil Registry System Database (unconverted documents).
PSA Authentication only confirms that the document was issued by a local civil registry personnel who is authorized to issue the same and whose authority was confirmed by the Civil Registrar General and that the signature of the same local civil registry personnel which appears on the document is similar to the specimen signature officially submitted to and on file with the Office of the Civil Registrar General.

Office or Division:	Regional Statistical Services Office (RSSO)
Classification:	Simple
Type of Transaction:	Government-to-Citizen (G2C)
Who may avail:	General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Basic Requirement for all types of Requesters
Certified photocopy of the Birth Certificate issued by the Local Civil Registry Office (LCRO) with fresh signature of the issuing officer, no erasures or any signs of tampering (1 copy)		City/Municipal Civil Registry Office where the event has taken place and has been registered.
Additional Requirements by Type of Requester		PSA Civil Registry System– Regional Outlet
1. Principal (Document Owner)
Valid Identity Document (ID) complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) - Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
2. Authorized Representative
Valid Identity Document (ID) of document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: For authorization letter/Special Power of Attorney (SPA) received from abroad, the document owner should provide scanned/or photocopy of the passport as valid ID.		Document owner (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Valid Identity Document (ID) of the authorized representative with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Authorization letter or duly notarized Special Power of Attorney (1 original) complying with the following requirements: 1) written in a clean sheet of paper and dated; 2) indicate the type of document, the number of copies and the specific details of the document to be requested; 3) indicate the complete name of the authorized representative; and 4) bear the fresh signature of the document owner that matches his/her ID.		Document owner
Completely filled-up Application Form (AF) - Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
3. Immediate Family Member of the Document Owner: Spouse (Husband/Wife), Direct Descendant (Son/Daughter) and Biological or Legal Parent (Father/Mother)
Valid Identity Document (ID) of requesting immediate family member of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) - Birth Certificate (White Form) accomplished in PRINTED LETTERS (1copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
4. Special Cases Clients
4.1 Guardian of document owner who is a minor or below 18 years of age.
Court decision assigning the requester as legal guardian (1 original and 1 photocopy) and/or; Duly notarized Affidavit of Guardianship (1 original) supported by any of the following: 1) Barangay Certification that the minor is in the custody of the requesting party/ guardian (1 original) 2) School ID/Report Card of the minor that indicates the name of the requester as Guardian		Clerk of the appropriate Court that rendered the decision Lawyer/Notary Public Office of the Barangay where the Guardian currently resides Educational institution recognized by the Department of Education.
Valid Identity Document (ID) of the Guardian complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) -Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
4.2 Nearest of kin of a deceased person (Brother/Sister/Grandparent)
Duly notarized Affidavit of Kinship (1 original)		Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) - Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
5. Priority Clients
5.1 Senior Citizen requesting for the authentication of his/her own birth document, spouse, parents and son/daughter
Senior Citizen’s ID Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Office of the Senior Citizen Affairs (OSCA) and/or local government units (LGUs)
Completely filled-up Application Form (AF) -Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
5.2 Physically Challenged Client/PWD requesting for the authentication of his/her own birth document, spouse, parents & son/daughter
PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health.
Completely filled-up Application Form (AF) -Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
5.3 Pregnant Woman requesting for the authentication of her own birth document, spouse, parents and son/daughter
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) - Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Get an Application Form - Birth Certificate (White Form) from the Information Marshal’s booth and fill-out the required information in PRINTED LETTERS.	1.1 Ensure that the necessary AF-Birth Certificate is made available at the Information Marshal’s booth	None	5 minutes	Information Marshal, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
2. Submit the required documents to the Payment Window for completeness check. - Regular Clients Payment Windows - Priority Clients Payment Windows	2.1 Screen the certified photocopy of the Birth Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. 2.2 Encode the details of the request. 2.3 Return the ID(s) and/or authorization letter/SPA to the requester as it will be presented and submitted to the Releasing Officer prior to the issuance of the authenticated document.	None	10 minutes	Collecting Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
3. Pay the corresponding fee for the request. Reminder: Check the details in the issued Official Receipt (OR). Make sure to count the change before leaving the counter.	3.1 Accept the corresponding payment and generate an Official Receipt (OR). 3.2 Indicate therein the date and estimated time of release. 3.3 Forward the AF and certified photocopy of Birth Certificate to the Request Service Officer (RSO) for verification from the Civil Registry System (CRS) Database.	Total Fee Php 155.00 per copy Breakdown: Processing Fee: - Php 125.00 Documentary Stamp Tax - Php 30.00	10 minutes	Collecting Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
4. Proceed to the Releasing Area.	4.1 Verify from the CRS database the request on the basis of details that has been written by the requester in the AF – Birth Certificate. As per business rule, RSO must conduct at least four (4) unique queries from the CICA System. 4.1.1 In the event that the document being requested for authentication is already available in the CRS Database, the application is treated as copy issuance. 4.1.2 RSO to print the result of verification in CRS Security Paper (SECPA). 4.1.3 Control the printed document in SECPA using the QMS Releasing Manager application. 4.1.4 Match and sort the printed document with the corresponding AF. 4.2 In case the document is not yet enrolled in the CRS Database, RSO verify the specimen signature of the C/MCR (issuing officer) from the CICA System. 4.2.1 If the signature matches, stamp the document for the approval/ signature of the Authentication Officer/Outlet Supervisor. 4.3 If the signature of the issuing officer from the LCRO fails the validation process, a Rejection Slip is to be issued. 4.4 Forward the document/result of verification for release to the Releasing Area.	None	2 hours	Request Service Officer, PSA Civil Registry System– Regional Outlet Barcode Controller, PSA Civil Registry System– Regional Outlet Sorter/Matcher, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
5. Wait for the document owner’s name to be called.	5.1 Announce in batch the names of the document owner/authorized representative and the type of document that are ready for release. 5.2 For those authentication requests that failed the validation process, return the Birth Certificate submitted for authentication together with the Rejection Slip to the claimant. 5.2.1 Advice the Client to get another certified photocopy of the Birth Certificate from the LCRO.	None	20 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/OIC-Regional Director, RSSO
6. Fall in line at the Releasing Window where the client’s name was called. Present the OR and other requirements.	6.1 Check the OR as to the scheduled date and time of release. 6.2 Require the claimant to present/submit the requirements and check for correctness and completeness before releasing the request.	None	10 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
7. Check the document. Sign the “Received by” portion at the back of the AF and indicate the date of receipt.	7.1 Require the claimant to sign the “Received by” portion and indicate the date of receipt at the back of the AF. 7.2 Ensure to write in PRINT the name of the claimant, the type of ID presented, ID number, releasing window number and date and time of release. 7.3 Stamp the OR as “RELEASED” and indicate the date of release. 7.4 Affix the initials of the Releasing Officer in the OR. 7.5 Release the document to the claimant.	None	5 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
TOTAL ESTIMATED PROCESSING TIME FOR SERVICE 1: AUTHENTICATION OF BIRTH CERTIFICATE (WALK-IN CLIENTS) AT PSA CIVIL REGISTRY SYSTEM, UNDER NORMAL CIRCUMSTANCES, IS THREE (3) HOURS EXCLUSIVE OF QUEUEING TIME.

Authentication of Birth Certificate (Walk-in clients) at PSA Civil Registry System–Regional Outlet

Authentication of Birth Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Project Phase I (CRS-ITP1)

PSA authenticates recently registered birth document of an individual not yet available in the Civil Registry System Database (unconverted documents).

PSA Authentication only confirms that the document was issued by a local civil registry personnel who is authorized to issue the same and whose authority was confirmed by the Civil Registrar General and that the signature of the same local civil registry personnel which appears on the document is similar to the specimen signature officially submitted to and on file with the Office of the Civil Registrar General.

Office or Division:		Civil Registration Services Division
Classification:		Simple
Type of Transaction:		Government-to-Citizens (G2C)
Who may avail:		General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Basic Requirements for all types of Requesters
Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet. Reminder: § If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.			Booked through the CRS Appointment System https://appointment.psa.gov.ph
If applicable, properly filled-out Health Survey Form (1 copy); or Updated QR Code of the COVID-19 Digital Contact Tracing App			Entry points of the PSA Civil Registry System Outlets; Or at the CRS Appointment System Google Play Store or Apple App Store
Queue Ticket Number (QTN) (1 copy)			Designated QTN Issuing Station at the PSA Civil Registry System Outlet.
Completely filled-up Application Form (AF) - Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)			AF dispenser at the PSA Civil Registry System Outlet; Or at the CRS Appointment System
Photocopy of the Birth Certificate issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy); or Civil Registry Form No. 1A (Birth-available) of the transcription of Facts of Birth from the Registry Book of Birth issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy)			City/Municipal Civil Registry Office where the event has taken place and has been registered.
If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit: Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance (1 copy)			City Treasurer’s Office
Additional Requirements by Type of Requester
1. Principal (Document Owner)
Valid Identity Document (ID) complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2. Authorized Representative
Valid Identity Document (ID) of document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: § For authorization letter/Special Power of Attorney (SPA) received from abroad, the document owner should provide a scanned/or photocopy of the passport as valid ID.			Document owner (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Valid Identity Document (ID) of the authorized representative with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Authorization letter or duly notarized Special Power of Attorney (1 original) complying with the following requirements: 1) Issued by the document owner or the legal guardian, and specifically state that its purpose is to secure civil registry document from PSA. A general statement as to the purpose will not be accepted; 2) Indicate the type of document, and must be able to provide the specific details required in the AF; 3) Typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the Philippine Identification (PhilID) card /ePhilID; 4) Multipurpose SPA can be accepted provided that the intent to secure specific civil registry document/certification from the PSA is specifically indicated; 5) Captured/scanned image of the actual SPA that matches the accompanying valid ID; and 6) Authorization letter sent through email and other instant messaging applications is acceptable provided that the full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner and the authorized person.			Document owner
3. Immediate Family Member of the Document Owner: Spouse (Husband/Wife), Biological or Legal Parent (Father/Mother) and Direct Descendant (Son/Daughter)
Valid Identity Document (ID) of the requesting immediate family member of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
4. Immediate Family Member of the Document Owner in cases where the document owner whose document is requested is already dead, in order of preference: Legal Spouse (Husband/Wife), Marital Children, Non-Marital Children, Biological or Legal Parent (Father/Mother)
Valid Identity Document (ID) of the requesting immediate family member of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Birth Certificate (1 original and 1 photocopy) of the Non-marital children if the requester is the latter			Philippine Statistics Authority
5. Special Cases Clients
5.1 Guardian of document owner who is a minor or below 18 years of age.
Court decision assigning the client as legal guardian (1 original and 1 photocopy) and/or; Duly notarized Affidavit of Guardianship (1 original) supported by any of the following: 1) Barangay Certification that the minor is in the custody of the client/guardian (1 original) 2) School ID/Report Card of the minor that indicate the name of the client as Guardian			Clerk of the appropriate Court that rendered the decision Lawyer/Notary Public Office of the Barangay where the Guardian currently resides Educational institution recognized by the Department of Education.
Valid Identity Document (ID) of the Guardian complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
5.2 Mother of the non-marital unacknowledged child
Valid Identity Document (ID) of the requesting mother of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
5.3 Father of the non-marital acknowledged child
Valid Identity Document (ID) of the requesting father of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: § The name of the Father should appear in the Birth Certificate of the child.			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
5.4 Nearest of kin of a deceased person (Brothers/Sisters/Grandparent/Grandchildren/Uncles/Aunts)
Duly notarized Affidavit of Kinship (1 original) stating that the requester is the nearest surviving relative of the deceased.			Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
6. Priority Clients
6.1 Senior Citizen requesting for the authentication of his/her own birth document, spouse, parents and son/daughter
Senior Citizen’s Identity Document (ID) Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs) Philippine Statistics Authority
6.2 Physically Challenged Client/PWD requesting for the authentication of his/her own birth document, spouse, parents & son/daughter
PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health Philippine Statistics Authority
6.3 Pregnant Woman requesting for the authentication of her own document, spouse, parents and son/daughter
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
6.4 Health and Emergency Frontline Service Provider requesting for the authentication of his/her own document, spouse, parents and son/daughter
Employment ID of the Health and Emergency Frontline Service Provider complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Public or private health and emergency service providing institutions or organizations (i.e. DOH, DOH Hospitals, Hospitals of LGUs, and Provincial City, and Rural Health Units, Private Hospitals and Drug Abuse Treatment and Rehabilitation Centers including those managed by other government agencies (e.g. police and military hospitals/clinics, university medical facilities), Philippine Red Cross, World Health Organization, Health Maintenance Organizations, Philippine Health Insurance Corporation, NDRRMC)
6.5 Clients who are PhilID card/ePhilID holders
Philippine Identification (ID) Card (1 original) or ePhilID (1 original) Reminder: § PhilID card/ePhilID holders are allowed to request only his/her own, and his/her immediate family members (spouse, children, and parents) civil registry documents and certification including authentication.			Philippine Statistics Authority
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Set an appointment at https:// appointment.psa.gov.ph/ 1.1 May opt to download the Application Form- Birth Certificate (White Form) and Health Survey Form (if applicable) from the appointment website. Reminder: § Application Form can be accomplished prior to scheduled date of appointment. § Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment. 1.2 Go to the CRS Outlet on the actual date and time of appointment. Reminder: § Clients with PhilID/ePhilID and requesting for Authentication of own Birth Certificate, or his/her spouse, children, or parents, are allowed to transact in the outlet without an appointment.	1.1 CRS Appointment System send out appointment confirmation to the client email address. 1.2 Ensure that the Application Form- Birth Certificate (White Form) and Health Survey Form are available for download.		None	Variable	Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID. Reminder: For Authorized Representative (AR) § Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) and the AR’s valid ID. § CRS Appointment Slip bearing the name of the AR. 2.1 If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.	2.1 Check carefully the following information on the presented CRS Appointment Slip: a. Outlet Name; b. Name of client; c. Scheduled date and time; and d. IDs presented.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet. 3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form. 3.2 Allow temperature check.	3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form. 3.2 Check the body temperature of client using a thermal scanner.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
4. Get Queue Ticket Number (QTN).	4.1 Ensure that QTN is ready for distribution.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
5. Get an Application Form- Birth Certificate (White Form) from the AF dispenser and fill-out the required information in PRINTED LETTERS.	5.1 Ensure that the necessary AF-Birth Certificate is made available at the AF dispenser.		None	2 minutes	Information Marshal, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
6. Proceed to the screening area. 6.1 Present the AF and the required documents to the screener for completeness check.	6.1 Screen the certified photocopy of the Birth Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. For PhilID card /ePhilID holders: 6.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 6.3 Return the validated PhilID card/ePhilID to the client. 6.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 6.5 Return the certified photocopy of the Birth Certificate issued by the LCRO, the AF, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.		None	10 minutes	Screener PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
7. Proceed to the payment window. 7.1. Submit the AF and the required documents to the Payment Window. 7.2 Pay the corresponding fee for the request, either in cash or through online cashless payment. § Priority Clients to proceed to the Priority Lane. § Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane. Reminder: § Check the details in the issued Official Receipt (OR). § Make sure to count the change before leaving the counter.	7.1 Check the AF and the requirements. 7.2 Encode the details of the requests. 7.3 Accept the corresponding payment and generate an Official Receipt (OR). 7.4 Indicate in the OR the date and the estimated time of release. 7.5 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF. 7.6 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the authenticated document. For Priority Clients: 7.7 Write a “Priority Lane or PL” in the AF of the Priority Client and instruct to remain for the release of the requested document on Priority Lane Releasing Windows 7.8 Forward the AF and certified photocopy of Birth Certificate to the Request Service Officer (RSO) for verification from the Civil Registry System (CRS) Database.		Total Fee: Php 155.00 per copy Breakdown: Processing Fee: -Php 125.00 Documentary Stamp Tax -Php 30.00	10 minutes	Collecting Officer, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
8. Proceed to the Releasing Area and wait while the request is being processed.	8.1 Control the authentication request for documentation. 8.2 Verify from the CRS database the request/s on the basis of the details that has been written by the client in the AF – Birth Certificate. Conduct verification from the CICA System pursuant to the PSA Office Memorandum No. 2021-139 dated 01 June 2021. 8.2.1 In the event that the document being requested for authentication is already available in the CRS Database, the application is treated as copy issuance. 8.2.2 Print the document in CRS Security Paper (SECPA). 8.2.3 Control the printed document in SECPA using the QMS Releasing Manager application. 8.2.4 Match and sort the printed document with the corresponding AF. 8.3 In case the document is not yet enrolled in the CRS Database, verify the specimen signature of the C/MCR (issuing officer) from the CICA System. 8.3.1 If the signature matches, stamp the document for the approval/ signature of the Authentication Officer/Outlet Supervisor. 8.4 If the signature of the issuing officer from the LCRO failed the validation process, a Rejection Slip is to be issued. 8.5 Forward the document/result of verification for release to the Releasing Area.		None	2 hours Reminder: § Processing time maybe extended depending on the result of verification from the System.	Request Service Officer, PSA Civil Registry System Outlet Barcode Controller, PSA Civil Registry System Outlet Sorter/ Matcher, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
9. Wait for the name of the document owner/client to be called.	9.1 Announce in batch the names of the document owner/client and the type of document that are ready for release.		None	20 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
10. Proceed to the Releasing Window where the document owner/ client’s name was called. 10.1 Present the ORIGINAL OR and other requirements.	10.1 Check the OR as to the scheduled date and time of release. 10.2 Require the client to present/ submit the requirements and check for correctness and completeness before releasing the request. For PhilID card /ePhilID holders: 10.3 Check the validity of the PhilID Card presented through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 10.4 Return the validated PhilID card/ePhilID to the client. 10.4.1 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.		None	10 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
11. Check the document. 11.1 Sign the “Received by” portion at the back of the AF and indicate the date of receipt.	11.1 Issue the result of the verification: 11.1.1 If the document passed the Authentication process, issue the PSA-authenticated document. 11.1.2 If the document is available in the CRS Database, issue the PSA copy of the Birth Certificate. 11.1.3 For those authentication requests that failed the validation process, return the Certified Photocopy of the Birth Certificate submitted for authentication together with the Rejection Slip to the client. 11.1.3.1 Advice the client to get another Certified Photocopy of the Birth Certificate from the LCRO. 11.2 Require the client to sign the “Received by” portion and indicate the date of receipt at the back of the AF. 11.3 Ensure to write in PRINT the name of the client, the type of ID presented, ID number, releasing window number and date and time of release. 11.4 Stamp the OR as “RELEASED” and indicate the date of release. 11.5 Affix the initials of the Releasing Officer in the OR. 11.6 Release the document to the client. 11.7 Attach all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
TOTAL PROCESSING TIME: THREE (3) HOURS EXCLUSIVE OF QUEUEING TIME.

Authentication of Birth Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Proje

Authentication of Birth Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

Authentication of Birth Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

PSA authenticates recently registered birth document of an individual not yet available in the Civil Registry System Database (unconverted documents).

Under the new system – the Civil Registry System Information Technology Project Phase II (CRS-ITP2), all CRS outlets centralize all backroom tasks such as database searching/query (RSO) for faster processing of CRD requests. The infrastructure setup of CRS-ITP2 is “Hub-and-Spoke Model”, wherein the Back Offices functions as the “Hub”, while the Outlets, which use the services of the Hub, are the “Spoke”.

Office or Division:		Civil Registration Services Division
Classification:		Simple
Type of Transaction:		Government-to-Citizens (G2C)
Who may avail:		General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Basic Requirements for all types of Requesters
Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet. Reminder: § If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.			Booked through the CRS Appointment System https://appointment.psa.gov.ph
If applicable, properly filled-out Health Survey Form (1 copy); or Updated QR Code of the COVID-19 Digital Contact Tracing App			Entry points of the PSA Civil Registry System Outlets; Or at the CRS Appointment System Google Play Store or Apple App Store
Queue Ticket Number (QTN) (1 copy)			Designated QTN Issuing Station at the PSA Civil Registry System Outlet.
Completely filled-up Application Form (AF) - Birth Certificate (White Form) accomplished in PRINTED LETTERS (1 copy)			AF dispenser at the PSA Civil Registry System Outlet; Or at the CRS Appointment System
Photocopy of the Birth Certificate issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy); or Civil Registry Form No. 1A (Birth-available) of the transcription of Facts of Birth from the Registry Book of Birth issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy)			City/Municipal Civil Registry Office where the event has taken place and has been registered.
If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit: Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance (1 copy)			City Treasurer’s Office
Additional Requirements by Type of Requester
1. Principal (Document Owner)
Valid Identity Document (ID) complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2. Authorized Representative
Valid Identity Document (ID) of document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: § For authorization letter/Special Power of Attorney (SPA) received from abroad, the document owner should provide a scanned/or photocopy of the passport as valid ID.			Document owner (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Valid Identity Document (ID) of the authorized representative with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Authorization letter or duly notarized Special Power of Attorney (1 original) complying with the following requirements: 1) Issued by the document owner or the legal guardian, and specifically state that its purpose is to secure civil registry document from PSA. A general statement as to the purpose will not be accepted; 2) Indicate the type of document, and must be able to provide the specific details required in the AF; 3) Typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the Philippine Identification (PhilID) card /ePhilID; 4) Multipurpose SPA can be accepted provided that the intent to secure specific civil registry document/certification from the PSA is specifically indicated; 5) Captured/scanned image of the actual SPA that matches the accompanying valid ID; and 6) Authorization letter sent through email and other instant messaging applications is acceptable provided that the full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner and the authorized person.			Document owner
3. Immediate Family Member of the Document Owner: Spouse (Husband/Wife), Biological or Legal Parent (Father/Mother) and Direct Descendant (Son/Daughter)
Valid Identity Document (ID) of the requesting immediate family member of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
4. Immediate Family Member of the Document Owner in cases where the document owner whose document is requested is already dead, in order of preference: Legal Spouse (Husband/Wife), Marital Children, Non-Marital Children, Biological or Legal Parent (Father/Mother)
Valid Identity Document (ID) of the requesting immediate family member of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Birth Certificate (1 original and 1 photocopy) of the Non-marital children if the requester is the latter			Philippine Statistics Authority
5. Special Cases Clients
5.1 Guardian of document owner who is a minor or below 18 years of age.
Court decision assigning the client as legal guardian (1 original and 1 photocopy) and/or; Duly notarized Affidavit of Guardianship (1 original) supported by any of the following: 1) Barangay Certification that the minor is in the custody of the client/guardian (1 original) 2) School ID/Report Card of the minor that indicate the name of the client as Guardian			Clerk of the appropriate Court that rendered the decision Lawyer/Notary Public Office of the Barangay where the Guardian currently resides Educational institution recognized by the Department of Education.
Valid Identity Document (ID) of the Guardian complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
5.2 Mother of the non-marital unacknowledged child
Valid Identity Document (ID) of the requesting mother of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
5.3 Father of the non-marital acknowledged child
Valid Identity Document (ID) of the requesting father of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: § The name of the Father should appear in the Birth Certificate of the child.			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
5.4 Nearest of kin of a deceased person (Brothers/Sisters/Grandparent/Grandchildren/Uncles/Aunts)
Duly notarized Affidavit of Kinship (1 original) stating that the requester is the nearest surviving relative of the deceased.			Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
6. Priority Clients
6.1 Senior Citizen requesting for the authentication of his/her own birth document, spouse, parents and son/daughter
Senior Citizen’s Identity Document (ID) Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs) Philippine Statistics Authority
6.2 Physically Challenged Client/PWD requesting for the authentication of his/her own birth document, spouse, parents & son/daughter
PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health Philippine Statistics Authority
6.3 Pregnant Woman requesting for the authentication of her own document, spouse, parents and son/daughter
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
6.4 Health and Emergency Frontline Service Provider requesting for the authentication of his/her own document, spouse, parents and son/daughter
Employment ID of the Health and Emergency Frontline Service Provider complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Public or private health and emergency service providing institutions or organizations (i.e. DOH, DOH Hospitals, Hospitals of LGUs, and Provincial City, and Rural Health Units, Private Hospitals and Drug Abuse Treatment and Rehabilitation Centers including those managed by other government agencies (e.g. police and military hospitals/clinics, university medical facilities), Philippine Red Cross, World Health Organization, Health Maintenance Organizations, Philippine Health Insurance Corporation, NDRRMC)
6.5 Clients who are PhilID card/ePhilID holders
Philippine Identification (ID) Card (1 original) or ePhilID (1 original) Reminder: § PhilID card/ePhilID holders are allowed to request only his/her own, and his/her immediate family members (spouse, children, and parents) civil registry documents and certification including authentication.			Philippine Statistics Authority
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Set an appointment at https:// appointment.psa.gov.ph/ 1.1 May opt to download the Application Form- Birth Certificate (White Form) and Health Survey Form (if applicable) from the appointment website. Reminder: § Application Form can be accomplished prior to scheduled date of appointment. § Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment. 1.2 Go to the CRS Outlet on the actual date and time of appointment. Reminder: § Clients with PhilID/ePhilID and requesting for Authentication of own Birth Certificate, or his/her spouse, children, or parents, are allowed to transact in the outlet without an appointment.	1.1 CRS Appointment System send out appointment confirmation to the client email address. 1.2 Ensure that the Application Form- Birth Certificate (White Form) and Health Survey Form are available for download.		None	Variable	Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID. Reminder: For Authorized Representative (AR) § Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) and the AR’s valid ID. § CRS Appointment Slip bearing the name of the AR. 2.1 If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.	2.1 Check carefully the following information on the presented CRS Appointment Slip: a. Outlet Name; b. Name of client; c. Scheduled date and time; and d. IDs presented.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet. 3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form. 3.2 Allow temperature check.	3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form. 3.2 Check the body temperature of client using a thermal scanner.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
4. Get an Application Form- Birth Certificate (White Form) from the AF dispenser and fill-out the required information in PRINTED LETTERS.	4.1 Ensure that the necessary AF-Birth Certificate is made available at the AF dispenser.		None	2 minutes	Information Marshal, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
5. Proceed to the screening area. 5.1 Present the AF and the required documents to the screener for completeness check.	5.1 Screen the certified photocopy of the Birth Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. For PhilID card /ePhilID holders: 5.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 5.2.1 For CRS Outlets implementing the Civil Registration Service Basic Online Authentication Application of the PhilID, attach the PhilID Consent Form to the AF and shall be noted for Biometric Authentication at the Releasing Window. 5.3 Return the validated PhilID card/ePhilID to the client. 5.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 5.5 Return the certified photocopy of the Birth Certificate issued by the LCRO, the AF, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Encoder prior to the payment of corresponding fees.		None	10 minutes	Screener PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
6. Get Queue Ticket Number (QTN).	6.1 Ensure that QTN machine is functioning and is ready for distribution.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
7. Proceed to the encoding area. 7.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available encoding window. 7.2 Determine the mode of payment of the request, if cash or cashless payment. 7.3 Present the QTN, AF and the required documents to the encoder.	7.1 Ensure that the QMS Public Digital Display is functional. 7.2 Ensure that the client is assigned to the Encoder-Collecting Officer role for cashless payment. 7.3 Receive the certified photocopy of the Birth Certificate issued by the LCRO, the QTN, AF and other requirements. 7.4 Encode into the system the QTN, the details of the requests, and scan and upload the certified photocopy of the Birth Certificate issued by the LCRO to the generated transaction. 7.5 Return the certified photocopy of the Birth Certificate issued by the LCRO, the AF, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.		None	8 minutes	Encoder PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
8. Proceed to the payment area. 8.1. Wait for the QTN to be shown in the QMS Public Digital Display to the available payment window. 8.2 Submit the QTN, AF and the required documents to the Payment Window. 8.3 Pay the corresponding fee for the request, either in cash or through online cashless payment. § Priority Clients to proceed to the Priority Lane. § Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane. Reminder: § Check the details in the issued Official Receipt (OR). § Make sure to count the change before leaving the counter.	8.1 Ensure that the QMS Public Digital Display is functional. 8.2 Receive and check the QTN, AF and the requirements. 8.3 Retrieve the transaction in the system using the search query. 8.4 Accept the corresponding payment and generate an Official Receipt (OR). 8.5 Inform the client to wait the QTN to be shown in the QMS Public Digital Display in the Releasing Area. 8.6 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF. 8.7 Get the certified photocopy of the Birth Certificate issued by the LCRO to be forwarded to the Releasing Officer. 8.8 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the authenticated document. For Priority Clients: 8.9 Instruct the Priority Client to wait for the release of the document.		Total Fee: Php 155.00 per copy Breakdown: Processing Fee: -Php 125.00 Documentary Stamp Tax -Php 30.00	2 minutes	Collecting Officer, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
9. Proceed to the Releasing Area and wait while the request is being processed.	9.1 Get the transaction in the system. 9.2 Verify from the CRS database the request/s on the basis of the details that has been encoded. Conduct verification from the System pursuant to the PSA Office Memorandum No. 2021-139 dated 01 June 2021. 9.3 In the event that the document being requested for authentication is already available in the CRS Database, the application is treated as copy issuance. 9.4 In case the document is not yet enrolled in the CRS Database, verify the specimen signature of the C/MCR (issuing officer) from the system. 9.4.1 If the signature matches, approve the signature and notify the Outlet Supervisor to proceed with the Authentication. 9.4.1 If the signature of the issuing officer from the LCRO failed the validation process, reject the signature and indicate the reason of rejection.		None	15 minutes Reminder: § Processing time maybe extended depending on the result of verification from the System.	Request Service Officer, Primary Back Office / Secondary Back Office Team Leader, Primary Back Office / Secondary Back Office Supervisor, Primary Back Office / Secondary Back Office or Chief, CRSD
10. Wait for the QTN to be shown in the QMS Public Digital Display to the available releasing window.	10.1 Ensure that the QMS Public Digital Display is functional.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
11. Proceed to the Releasing Window. 11.1 Present the ORIGINAL OR and other requirements. For PhilID card /ePhilID holders: 11.2 For PhilID card /ePhilID holders subject to biometric authentication, allow to scan the finger print using the fingerprint scanner.	11.1 Require the client to present/ submit the requirements and check for correctness and completeness. For PhilID card /ePhilID holders: 11.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 11.2.1 For CRS Outlets implementing the Civil Registration Service Basic Online Authentication Application of the PhilID, check the PhilID Consent Form attached in the AF. 11.2.2 Ensure to complete the authentication procedure in the CRS Authentication Application using the client’s biometrics via fingerprint scanner. 11.2.3 For failed fingerprint scanning, perform Demographic Authentication using the PhilSys Control Number (PCN) of the PhilID Card/ ePhilID, and Last Name of the PhilID/ePhilID owner and Date of Birth. 11.3 Return the validated PhilID card/ePhilID to the client. 11.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 11.2 Retrieve the transaction in the system using the search query. 11.3 Check the status of the Authentication request. 11.4 If the document passed the Authentication process, inform the Outlet Supervisor that the Authentication Status is accepted, and stamp the certified photocopy of Birth Certificate. 11.4.1 Sign the certified photocopy of Birth Certificate. 11.4.2 Print the Negative Certification of Birth in the Security Paper (Secpa), and the Negative Result Advisory. 11.4.3 Control the printed document in SECPA using the system. 11.5 If the specimen signature of the C/MCR (issuing officer) is failed in the validation, return the certified photocopy of Birth Certificate. 11.5.1 Print the Negative Certification of Birth in the Security Paper (Secpa), and the Rejection Slip. 11.5.2 Control the printed document in SECPA using the system. 11.6 If the document is available in the CRS Database, return the certified photocopy of Birth Certificate. 11.6.1 Print the PSA copy of the Birth Certificate in the Security Paper (Secpa). 11.6.2 Control the printed document in SECPA using the system.		None	10 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
12. Check the document. 12.1 Sign the “Acknowledgement of Receipt” portion at the back of the AF and indicate the date of receipt.	12.1 Release the documents to the client. 12.2 Ensure the client signed the “Conforme” portion at the back of the AF, indicating the printed name, signature and id number. 12.3 Ensure the “Acknowledgement of Receipt” is accomplished by the client, indicating the printed name, signature and date of release. 12.4 Affix the initials of the Releasing Officer in the OR. 12.5 Attach all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
TOTAL PROCESSING TIME: ONE (1) HOUR EXCLUSIVE OF QUEUEING TIME.

Authentication of Birth Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology...

Authentication of Death Certificate (Walk-in clients) at PSA Civil Registry System – Regional Outlet

PSA authenticates recently registered death document of an individual not yet available in the Civil Registry System Database (unconverted documents).

Office or Division:	Regional Statistical Services Office (RSSO)
Classification:	Simple
Type of Transaction:	Government-to-Citizen (G2C)
Who may avail:	General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Basic Requirement for all types of Requesters
Certified photocopy of the Death certificate issued by the Local Civil Registry Office (LCRO) with fresh signature of the issuing officer, no erasures or any signs of tampering (1 copy)		City/Municipal Civil Registry Office where the event has taken place and has been registered.
Additional Requirements by Type of Requester		PSA Civil Registry System – Regional Outlet
1. Principal (Spouse, Parent, Son/Daughter)
Valid Identity Document (ID) complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Government Agencies, Non-Government Organizations, Private entities, School/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) - Death Certificate (Yellow Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System – Regional Outlet
2. Other Special Case Requester
2.1 Nearest of kin of a deceased person (other than the Spouse, Parent and Son/Daughter)
Duly notarized Affidavit of Kinship (1 original)		Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)		Government Agencies, Non-Government Organizations, Private entities, School/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) - Death Certificate (Yellow Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System – Regional Outlet
2.2 Guardian of the deceased person, below 18 years old (minor)
Court decision assigning the requester as legal guardian (1 original and 1 photocopy) and/or; Duly notarized Affidavit of Guardianship (1 original) supported by any of the following: 1) Barangay Certification that the deceased was living with the requesting party as his/her guardian at the time of death (1 original) 2) School ID/Report Card of the deceased that indicates the name of the requester as guardian (1 original and 1 photocopy)		Clerk of the appropriate Court that rendered the decision Lawyer/Notary Public Office of the Barangay where the Guardian currently resides. Educational institution recognized by the Department of Education.
Valid Identity Document (ID) of the guardian complete with CLEAR PHOTO, FULL PRINT IN NAME, SIGNATURE and issued by an official authority (1 original and 1 photocopy)		Government Agencies, Non-Government Organizations, Private entities, School/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) -Death Certificate (Yellow Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
3. Priority Clients
3.1 Senior Citizen requesting for the authentication of death certificate of his/her spouse, parent and son/daughter
Senior Citizen’s ID Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Office of the Senior Citizen Affairs (OSCA) and/or local government units (LGUs) where the Senior Citizen resides.
Completely filled-up Application Form (AF) - Death Certificate (Yellow Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application PSA Civil Registry System– Regional Outlet
3.2 Physically Challenged Client/PWD requesting for the authentication of death certificate of his/her spouse, parents and son/daughter
PWD Identity Document (ID) Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health.
Completely filled-up Application Form (AF) - Death Certificate (Yellow Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
3.3 Pregnant Woman requesting for the authentication of death certificate of his/her own spouse, parents and son/daughter
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Government Agencies, Non-Government Organizations, Private entities, School/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) -Death Certificate (Yellow Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Get an Application Form - Death Certificate (Yellow Form) from the Information Marshal’s booth and fill-out the required information in PRINTED LETTERS.	1.1 Ensure that the necessary AF-Death Certificate is made available at the Information Marshal’s booth.	None	5 minutes	Information Marshal, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
2. Submit the required documents to the Payment Window for completeness check. - Regular Clients Payment Windows - Priority Clients Payment Windows	2.1 Screen the certified photocopy of the Death Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. 2.2 Encode the details of the request. 2.3 Return the ID(s) and/or authorization letter/SPA to the requester as it will be presented and submitted to the Releasing Officer prior to the issuance of the authenticated document.	None	10 minutes	Collecting Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
3. Pay the corresponding fee for the request. Reminder: Check the details in the issued Official Receipt (OR). Make sure to count the change before leaving the counter.	3.1 Accept the corresponding payment and generate an Official Receipt (OR). 3.2 Indicate therein the date and estimated time of release. 3.3 Forward the AF and the certified photocopy of Death Certificate submitted for authentication to the Request Service Officer (RSO) for verification from the Civil Registry System (CRS) Database.	Total Fee Php 155.00 per copy Breakdown: Processing Fee: - Php 125.00 Documentary Stamp Tax - Php 30.00	10 minutes	Collecting Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
4. Proceed to the Releasing Area.	4.1 Verify from the CRS database the request on the basis of details that has been written by the requester in the AF-Death Certificate. As per business rule, RSO must conduct at least four (4) unique queries from the CICA System. 4.1.1 In the event that the document being requested for authentication is already available in the CRS database, the application is treated as copy issuance. 4.1.2 RSO to print the result of verification in CRS Security Paper (SECPA). 4.1.3 Control the printed document in SECPA using the QMS Releasing Manager application. 4.1.4 Match and sort the printed document with the corresponding AF. 4.2 In case the document is not yet enrolled in the CRS Database, RSO to verify the specimen signature of the C/MCR (issuing officer) from the CICA System. 4.2.1 If the signature matches, stamp the document for the approval/ signature of the Authentication Officer/Outlet Supervisor. 4.3 If the signature of the issuing officer from the LCRO fails the validation process, a Rejection Slip is to be issued. 4.4 Forward the document/result of verification for release to the Releasing Area.	None	2 hours	Request Service Officer, PSA Civil Registry System– Regional Outlet Barcode Controller, PSA Civil Registry System– Regional Outlet Sorter/Matcher, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
5. Wait for the name of the deceased person’s to be called.	5.1 Announce in batch the names of the deceased person/requesting party and the type of documents that are ready for release. 5.2 For those authentication requests that failed the validation process, return the Death Certificate submitted for authentication together with the Rejection Slip to the claimant. 5.2.1 Advice the client to get another certified photocopy of the Death Certificate from the LCRO.	None	20 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
6. Fall in line at the Releasing Window where the name of the deceased person’s was called. Present the OR and other requirements.	6.1 Check the OR as to the scheduled date and time of release. 6.2 Require the claimant to present/submit the requirements and check for correctness and completeness before releasing the request.	None	10 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
7. Check the document. Sign the “Received by” portion at the back of the AF and indicate the date of receipt.	7.1 Require the claimant to sign the “Received by” portion and indicate the date of receipt at the back of the AF. 7.2 Ensure to write in PRINT the name of the claimant, type of ID presented, ID number, releasing window number and date and time of release. 7.3 Stamp the OR as “RELEASED” and indicate the date of release. 7.4 Affix the initials of the Releasing Officer in the OR. 7.5 Release the document to the claimant.	None	5 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
TOTAL ESTIMATED PROCESSING TIME FOR SERVICE 2: AUTHENTICATION OF DEATH CERTIFICATE (WALK-IN CLIENTS) AT PSA CIVIL REGISTRY SYSTEM, UNDER NORMAL CIRCUMSTANCES, IS THREE (3) HOURS EXCLUSIVE OF QUEUEING TIME.

Authentication of Death Certificate (Walk-in clients) at PSA Civil Registry System – Regional Outlet

Authentication of Death Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Project Phase I (CRS-ITP1)

Authentication of Death Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase I (CRS-ITP1)

PSA authenticates recently registered death document of an individual not yet available in the Civil Registry System Database (unconverted documents).

Office or Division:		Civil Registration Services Division (CRSD)
Classification:		Simple
Type of Transaction:		Government-to-Citizens (G2C)
Who may avail:		General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Basic Requirements for all types of Requesters
Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet.			Booked through the CRS Appointment System https://appointment.psa.gov.ph
If applicable, properly filled-out Health Survey Form (1 copy); or Updated QR Code of the COVID-19 Digital Contact Tracing App			Entry points of the PSA Civil Registry System Outlets; Or at the CRS Appointment System Google Play Store or Apple App Store
Queue Ticket Number (QTN) (1 copy)			Designated QTN Issuing Station at the PSA Civil Registry System Outlet.
Completely filled-up Application Form (AF) –Death Certificate (Yellow Form) accomplished in PRINTED LETTERS (1 copy)			AF dispenser at the PSA Civil Registry System Outlet; Or at the CRS Appointment System
Photocopy of the Death Certificate issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy); or Civil Registry Form No. 2A (Death-available) of the transcription of Facts of Death from the Registry Book of Death issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy)			City/Municipal Civil Registry Office where the event has taken place and has been registered.
If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit: Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance (1 copy)			City Treasurer’s Office
Additional Requirements by Type of Requester
1. Principal, in order of preference: Spouse, Marital Children, Non-Marital Acknowledged Children, and Parents
Valid Identity Document (ID) complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Birth Certificate (1 original and 1 photocopy) of the Non-marital children if the requester is the latter			Philippine Statistics Authority
2. Special Case Requester
2.1 Nearest of kin of the deceased person (other than the Spouse, Parent and Son/Daughter)
Duly notarized Affidavit of Kinship (1 original) stating that the requester is the nearest surviving relative of the deceased.			Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2.2 Guardian of the deceased person, below 18 years old (minor)
Court decision assigning the requester as legal guardian (1 original and photocopy) and/or; Duly notarized Affidavit of Guardianship (1 original) supported by any of the following: 1) Barangay Certification that the minor is in the custody of the client/guardian (1 original) 2) School ID/Report Card of the minor that indicates the name of the client as Guardian (1 original and 1 photocopy)			Clerk of the appropriate Court that rendered the decision Lawyer/Notary Public Office of the Barangay where the Guardian currently resides Educational institution recognized by the Department of Education
Valid Identity Document (ID) of the guardian complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2.3 Mother of the non-marital unacknowledged child
Valid Identity Document (ID) of the requesting mother of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2.4 Father of the non-marital acknowledged child
Valid Identity Document (ID) of the requesting father of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: § The name of the Father should appear in the Birth Certificate of the child.			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
3. Priority Clients
3.1 Senior Citizen requesting for the authentication of death certificate of his/her spouse, parent and son/daughter
Senior Citizen’s Identity Document (ID) Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs) Philippine Statistics Authority
3.2 Physically Challenged Client/PWD requesting for the authentication of death certificate of his/her spouse, parents and son/daughter
PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health Philippine Statistics Authority
3.3 Pregnant Woman requesting for the authentication of death certificate of her own spouse, parents and son/daughter
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
3.4 Health and Emergency Frontline Service Provider requesting for the authentication of death certificate of his/her spouse, parents and son/daughter
Employment ID of the Health and Emergency Frontline Service Provider complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Public or private health and emergency service providing institutions or organizations (i.e. DOH, DOH Hospitals, Hospitals of LGUs, and Provincial City, and Rural Health Units, Private Hospitals and Drug Abuse Treatment and Rehabilitation Centers including those managed by other government agencies (e.g. police and military hospitals/clinics, university medical facilities), Philippine Red Cross, World Health Organization, Health Maintenance Organizations, Philippine Health Insurance Corporation, NDRRMC)
3.5 Clients who are PhilID card/ePhilID holders
Philippine Identification (ID) Card (1 original) or ePhilID (1 original) Reminder: § PhilID card/ePhilID holders are allowed to request his/her immediate family members (spouse, children, and parents) civil registry documents and certification including authentication.			Philippine Statistics Authority
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Set an appointment at https:// appointment.psa.gov.ph/ 1.1 May opt to download the Application Form-Death Certificate (Yellow Form) and Health Survey Form (if applicable) from the appointment website. Reminder: § Application Form can be accomplished prior to scheduled date of appointment. § Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment. 1.2 Go to the CRS Outlet on the actual date and time of appointment. Reminder: § Clients with PhilID/ePhilID and requesting for Authentication of Death Certificate, of his/her spouse, children, or parents, are allowed to transact in the outlet without an appointment.	1.1 CRS Appointment System send out appointment confirmation to the client email address. 1.2 Ensure that the Application Form- Death Certificate (Yellow Form) and Health Survey Form are available for download.		None	Variable	Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID. 2.1 If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.	2.1 Check carefully the following information on the presented CRS Appointment Slip: a. Outlet Name; b. Name of client; c. Scheduled date and time; and d. IDs presented.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet. 3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form. 3.2 Allow temperature check.	3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form. 3.2 Check the body temperature of client using a thermal scanner.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
4. Get Queue Ticket Number (QTN)	4.1 Ensure that QTN is ready for distribution		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
5. Get an Application Form-Death Certificate (Yellow Form) from the AF dispenser and fill-out the required information in PRINTED LETTERS.	5.1 Ensure that the necessary AF - Death Certificate is made available at the AF dispenser.		None	2 minutes	Information Marshall, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
6. Proceed to the screening area. 6.1 Present the AF and the required documents to the screener for completeness check.	6.1 Screen the certified photocopy of the Death Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. For PhilID card /ePhilID holders: 6.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 6.3 Return the validated PhilID card/ePhilID to the client. 6.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 6.5 Return the certified photocopy of the Death Certificate issued by the LCRO, the AF and the ID(s) and/or SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.		None	10 minutes	Screener, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
7. Proceed to the payment window. 7.1 Submit the AF and the required documents to the Payment Window. 7.2 Pay the corresponding fee for the request, either in cash or through online cashless payment. § Priority Clients to proceed to the Priority Lane. § Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane. Reminder: § Check the details in the issued Official Receipt (OR). § Make sure to count the change before leaving the counter.	7.1 Check the AF and the requirements. 7.2 Encode the details of the requests. 7.3 Accept the corresponding payment and generate an Official Receipt (OR). 7.4 Indicate therein the date and estimated time of release. 7.5 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF. 7.6 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the authenticated document. For Priority Clients: 7.7 Write a “Priority Lane or PL” in the AF of the Priority Client and instruct to remain for the release of the requested document on Priority Lane Releasing Windows. 7.8 Forward the AF and certified photocopy of Death Certificate to the Request Service Officer (RSO) for verification from the Civil Registry System (CRS) Database.		Total Fee Php 155.00 per copy Breakdown: Processing Fee: -Php 125.00 Documentary Stamp Tax -Php 30.00	10 minutes	Collecting Officer, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
8. Proceed to the Releasing Area and wait while the request is being processed.	8.1 Control the authentication request for documentation. 8.2 Verify from the CRS database the request/s on the basis of details that has been written by the requester in the AF-Death Certificate. Conduct verification from the CICA System pursuant to the issued PSA Office Memorandum No. 2021-139 dated 01 June 2021. 8.2.1 In the event that the document being requested for authentication is already available in the CRS database, the application is treated as copy issuance. 8.2.2 Print the document in CRS Security Paper (SECPA). 8.2.3 Control the printed document in SECPA using the QMS Releasing Manager application. 8.2.4 Match and sort the printed document with the corresponding AF. 8.3 In case the document is not yet enrolled in the CRS Database, verify the specimen signature of the C/MCR (issuing officer) from the CICA System. 8.3.1 If the signature matches, stamp the document for the approval/ signature of the Authentication Officer/Outlet Supervisor. 8.4 If the signature of the issuing officer from the LCRO fails the validation process, a Rejection Slip is to be issued. 8.5 Forward the document/result of verification for release to the Releasing Area		None	2 hours Reminder: § Processing time maybe extended depending on the result of verification from the System.	Request Service Officer, PSA Civil Registry System Outlet Barcode Controller, PSA Civil Registry System Outlet Sorter/ Matcher, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
9. Wait for the name of the deceased person/client to be called.	9.1 Announce in batch the name of deceased person/client and the type of document being requested that are ready for release.		None	20 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
10. Proceed to the Releasing Window where the deceased person/client’s name was called. 10.1 Present the ORIGINAL OR and other requirements.	10.1 Check the OR as to the scheduled date and time of release. 10.2 Require the client to present/submit the requirements and check for correctness and completeness before releasing the request. For PhilID card /ePhilID holders: 10.3 Check the validity of the PhilID Card presented through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 10.4 Return the validated PhilID card/ePhilID to the client. 10.5 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.		None	10 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
11. Check the document. 11.1 Sign the “Received by” portion at the back of the AF and indicate the date of receipt.	11.1 Issue the result of the verification: 11.1.1 If the document passed the Authentication process, issue the PSA-authenticated document. 11.1.2 If the document is available in the CRS Database, issue the PSA copy of the Death Certificate. 11.1.3 For those authentication requests that failed the validation process, return the Certified Photocopy of the Death Certificate submitted for authentication together with the Rejection Slip to the client. 11.1.3.1 Advice the client to get another Certified Photocopy of the Death Certificate from the LCRO. 11.2 Require the client to sign the “Received by” portion and indicate the date of receipt at the back of the AF. 11.3 Ensure to write in PRINT the name of the client, the type of ID presented, ID number, releasing window number and date and time of release. 11.4 Stamp the OR as “RELEASED” and indicate the date of release. 11.5 Affix the initials of the Releasing Officer in the OR. 11.6 Release the document to the client. 11.7 Attach all the requirements: QTN, CRS Appointment Slip (if printed), SPA/ Affidavit and photocopies of valid IDs to the AF.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
TOTAL PROCESSING TIME: THREE (3) HOURS EXCLUSIVE OF QUEUEING TIME.

Authentication of Death Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology...

Authentication of Death Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

Authentication of Death Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

PSA authenticates recently registered death document of an individual not yet available in the Civil Registry System Database (unconverted documents).

Office or Division:		Civil Registration Services Division (CRSD)
Classification:		Simple
Type of Transaction:		Government-to-Citizens (G2C)
Who may avail:		General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Basic Requirements for all types of Requesters
Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet.			Booked through the CRS Appointment System https://appointment.psa.gov.ph
If applicable, properly filled-out Health Survey Form (1 copy); or Updated QR Code of the COVID-19 Digital Contact Tracing App			Entry points of the PSA Civil Registry System Outlets; Or at the CRS Appointment System Google Play Store or Apple App Store
Queue Ticket Number (QTN) (1 copy)			Designated QTN Issuing Station at the PSA Civil Registry System Outlet.
Completely filled-up Application Form (AF) –Death Certificate (Yellow Form) accomplished in PRINTED LETTERS (1 copy)			AF dispenser at the PSA Civil Registry System Outlet; Or at the CRS Appointment System
Photocopy of the Death Certificate issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy); or Civil Registry Form No. 2A (Death-available) of the transcription of Facts of Death from the Registry Book of Death issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy)			City/Municipal Civil Registry Office where the event has taken place and has been registered.
If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit: Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance (1 copy)			City Treasurer’s Office
Additional Requirements by Type of Requester
1. Principal, in order of preference: Spouse, Marital Children, Non-Marital Acknowledged Children, and Parents
Valid Identity Document (ID) complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Birth Certificate (1 original and 1 photocopy) of the Non-marital children if the requester is the latter			Philippine Statistics Authority
2. Special Case Requester
2.1 Nearest of kin of the deceased person (other than the Spouse, Parent and Son/Daughter)
Duly notarized Affidavit of Kinship (1 original) stating that the requester is the nearest surviving relative of the deceased.			Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2.2 Guardian of the deceased person, below 18 years old (minor)
Court decision assigning the client as legal guardian (1 original and photocopy) and/or; Duly notarized Affidavit of Guardianship (1 original) supported by any of the following: 1) Barangay Certification that the minor is in the custody of the client/guardian (1 original) 2) School ID/Report Card of the minor that indicates the name of the client as Guardian			Clerk of the appropriate Court that rendered the decision Lawyer/Notary Public Office of the Barangay where the Guardian currently resides Educational institution recognized by the Department of Education
Valid Identity Document (ID) of the guardian complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2.3 Mother of the non-marital unacknowledged child
Valid Identity Document (ID) of the requesting mother of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2.4 Father of the non-marital acknowledged child
Valid Identity Document (ID) of the requesting father of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: ▪ The name of the Father should appear in the Birth Certificate of the child.			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
3. Priority Clients
3.1 Senior Citizen requesting for the authentication of death certificate of his/her spouse, parent and son/daughter
Senior Citizen’s Identity Document (ID) Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs) Philippine Statistics Authority
3.2 Physically Challenged Client/PWD requesting for the authentication of death certificate of his/her spouse, parents and son/daughter
PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health Philippine Statistics Authority
3.3 Pregnant Woman requesting for the authentication of death certificate of her own spouse, parents and son/daughter
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
3.4 Health and Emergency Frontline Service Provider requesting for the authentication of death certificate of his/her spouse, parents and son/daughter
Employment ID of the Health and Emergency Frontline Service Provider complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Public or private health and emergency service providing institutions or organizations (i.e. DOH, DOH Hospitals, Hospitals of LGUs, and Provincial City, and Rural Health Units, Private Hospitals and Drug Abuse Treatment and Rehabilitation Centers including those managed by other government agencies (e.g. police and military hospitals/clinics, university medical facilities), Philippine Red Cross, World Health Organization, Health Maintenance Organizations, Philippine Health Insurance Corporation, NDRRMC)
3.5 Clients who are PhilID card/ePhilID holders
Philippine Identification (ID) Card (1 original) or ePhilID (1 original) Reminder: ▪ PhilID card/ePhilID holders are allowed to request his/her immediate family members (spouse, children, and parents) civil registry documents and certification including authentication.			Philippine Statistics Authority
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Set an appointment at https:// appointment.psa.gov.ph/ 1.1 May opt to download the Application Form-Death Certificate (Yellow Form) and Health Survey Form (if applicable) from the appointment website. Reminder: § Application Form can be accomplished prior to scheduled date of appointment. § Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment. 1.2 Go to the CRS Outlet on the actual date and time of appointment. Reminder: ▪ Clients with PhilID/ePhilID and requesting for Authentication of Death Certificate, of his/her spouse, children, or parents, are allowed to transact in the outlet without an appointment.	1.1 CRS Appointment System send out appointment confirmation to the client email address. 1.2 Ensure that the Application Form- Death Certificate (Yellow Form) and Health Survey Form are available for download.		None	Variable	Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID. 1.1 If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.	2.1 Check carefully the following information on the presented CRS Appointment Slip: a. Outlet Name; b. Name of client; c. Scheduled date and time; and d. IDs presented.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet. 3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form. 3.2 Allow temperature check.	3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form. 3.2 Check the body temperature of client using a thermal scanner.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
4. Get an Application Form- Death Certificate (Yellow Form) from the AF dispenser and fill-out the required information in PRINTED LETTERS	4.1 Ensure that the necessary AF-Death Certificate is made available at the AF dispenser		None	2 minutes	Information Marshal, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
5. Proceed to the screening area. 5.1 Present the AF and the required documents to the screener for completeness check.	5.1 Screen the certified photocopy of the Death Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. For PhilID card /ePhilID holders: 5.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 5.2.1 For CRS Outlets implementing the Civil Registration Service Basic Online Authentication Application of the PhilID, attach the PhilID Consent Form to the AF and shall be noted for Biometric Authentication at the Releasing Window. 5.3 Return the validated PhilID card/ePhilID to the client. 5.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 5.5 Return the certified photocopy of the Death Certificate issued by the LCRO, the AF and the ID(s) and/or SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.		None	10 minutes	Screener PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
6. Get Queue Ticket Number (QTN).	6.1 Ensure that QTN machine is functioning and is ready for distribution		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
7. Proceed to the encoding area. 7.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available encoding window. 7.2 Determine the mode of payment of the request, if cash or cashless payment. 7.3 Present the QTN, AF and the required documents to the encoder.	7.1 Ensure that the QMS Public Digital Display is functional. 7.2 Ensure that the client is assigned to the Encoder-Collecting Officer role for cashless payment. 7.3 Receive the certified photocopy of the Death Certificate issued by the LCRO, the QTN, AF and other requirements. 7.4 Encode into the system the QTN, the details of the requests, and scan and upload the certified photocopy of the Death Certificate issued by the LCRO to the generated transaction. 7.5 Return the certified photocopy of the Death Certificate issued by the LCRO, the AF and the ID(s) and/or SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.		None	8 minutes	Encoder PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
8. Proceed to the payment area. 8.1. Wait for the QTN to be shown in the QMS Public Digital Display to the available payment window. 8.2 Submit the QTN, AF and the required documents to the Payment Window. 8.3 Pay the corresponding fee for the request, either in cash or through online cashless payment. ▪ Priority Clients to proceed to the Priority Lane. ▪ Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane. Reminder: ▪ Check the details in the issued Official Receipt (OR). ▪ Make sure to count the change before leaving the counter.	8.1 Ensure that the QMS Public Digital Display is functional. 8.2 Receive and check the QTN, AF and the requirements. 8.3 Retrieve the transaction in the system using the search query. 8.4 Accept the corresponding payment and generate an Official Receipt (OR). 8.5 Inform the client to wait the QTN to be shown in the QMS Public Digital Display in the Releasing Area. 8.6 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF. 8.7 Get the certified photocopy of the Death Certificate issued by the LCRO to be forwarded to the Releasing Officer. 8.8 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the authenticated document. For Priority Clients: 8.9 Instruct the Priority Client to wait for the release of the document.		Total Fee: Php 155.00 per copy Breakdown: Processing Fee: -Php 125.00 Documentary Stamp Tax -Php 30.00	2 minutes	Collecting Officer, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
9. Proceed to the Releasing Area and wait while the request is being processed	9.1 Get the transaction in the system. 9.2 Verify from the CRS database the request/s on the basis of the details that has been encoded. Conduct verification from the System pursuant to the PSA Office Memorandum No. 2021-139 dated 01 June 2021. 9.3 In the event that the document being requested for authentication is already available in the CRS Database, the application is treated as copy issuance. 9.4 In case the document is not yet enrolled in the CRS Database, verify the specimen signature of the C/MCR (issuing officer) from the system. 9.4.1 If the signature matches, approve the signature and notify the Outlet Supervisor to proceed with the Authentication. 9.4.2 If the signature of the issuing officer from the LCRO failed the validation process, reject the signature and indicate the reason of rejection.		None	15 minutes Reminder: § Processing time maybe extended depending on the result of verification from the System.	Request Service Officer, Primary Back Office / Secondary Back Office Team Leader, Primary Back Office / Secondary Back Office Supervisor, Primary Back Office / Secondary Back Office or Chief, CRSD
10. Wait for the QTN to be shown in the QMS Public Digital Display to the available releasing window.	10.1 Ensure that the QMS Public Digital Display is functional.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
11. Proceed to the Releasing Window. 11.1 Present the ORIGINAL OR and other requirements. For PhilID card /ePhilID holders: 11.2 For PhilID card /ePhilID holders subject to biometric authentication, allow to scan the finger print using the fingerprint scanner.	11.1 Require the client to present/ submit the requirements and check for correctness and completeness. For PhilID card /ePhilID holders: 11.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 11.2.1 For CRS Outlets implementing the Civil Registration Service Basic Online Authentication Application of the PhilID, check the PhilID Consent Form attached in the AF. 11.2.2 Ensure to complete the authentication procedure in the CRS Authentication Application using the client’s biometrics via fingerprint scanner. 11.2.3 For failed fingerprint scanning, perform Demographic Authentication using the PhilSys Control Number (PCN) of the PhilID Card/ ePhilID, and Last Name of the PhilID/ePhilID owner and Date of Birth. 11.3 Return the validated PhilID card/ePhilID to the client. 11.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 11.2 Retrieve the transaction in the system using the search query. 11.3 Check the status of the Authentication request. 11.4 If the document passed the Authentication process, inform the Outlet Supervisor that the Authentication Status is accepted, and stamp the certified photocopy of Death Certificate. 11.4.1 Sign the certified photocopy of Death Certificate. 11.4.2 Print the Negative Certification of Death in the Security Paper (Secpa), and the Negative Result Advisory. 11.4.3 Control the printed document in SECPA using the system. 11.5 If the specimen signature of the C/MCR (issuing officer) is failed in the validation, return the certified photocopy of Death Certificate. 11.5.1 Print the Negative Certification of Death in the Security Paper (Secpa), and the Rejection Slip. 11.5.2 Control the printed document in SECPA using the system. 11.6 If the document is available in the CRS Database, return the certified photocopy of Death Certificate. 11.6.1 Print the PSA copy of the Death Certificate in the Security Paper (Secpa). 11.6.2 Control the printed document in SECPA using the system.		None	10 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
12. Check the document. 12.1 Sign the “Acknowledgement of Receipt” portion at the back of the AF and indicate the date of receipt	12.1 Release the documents to the client. 12.2 Ensure the client signed the “Conforme” portion at the back of the AF, indicating the printed name, signature and id number. 12.3 Ensure the “Acknowledgement of Receipt” is accomplished by the client, indicating the printed name, signature and date of release. 12.4 Affix the initials of the Releasing Officer in the OR. 12.5 Attach all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
TOTAL PROCESSING TIME: ONE (1) HOUR EXCLUSIVE OF QUEUEING TIME.

Authentication of Death Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology...

Authentication of Marriage Certificate (Walk-in clients) at PSA Civil Registry System– Regional Outlet

PSA authenticates recently registered marriage document of contracting parties not yet available in the Civil Registry System Database (unconverted documents).

Office or Division:	Regional Statistical Services Office (RSSO)
Classification:	Simple
Type of Transaction:	Government-to-Citizen (G2C)
Who may avail:	General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Basic Requirement for all types of Requesters
Certified photocopy of the Marriage certificate issued by the Local Civil Registry Office (LCRO) with fresh signature of the issuing officer, no erasures or any signs of tampering (1 copy)		City/Municipal Civil Registry Office where the event has taken place and has been registered.
Additional Requirements by Type of Requester		PSA Civil Registry System– Regional Outlet
1. Principal (Spouses/Husband and Wife)
Valid Identity Document (ID) of any of the contracting parties complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) – Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System Outlet – Regional Outlet
2. Direct Descendant (Son/Daughter)
Valid Identity Document (ID) of the direct descendant of the contracting parties complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) – Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area, PSA Civil Registry System– Regional Outlet
3. Nearest of kin, if both contracting parties are deceased ( Biological or Legal Parent/Brother/Sister/Grandparent)
Duly notarized Affidavit of Kinship (1 original)		Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT and SIGNATURE issued by an official authority (1 original and 1 photocopy)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) - Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
4. Authorized Representative
Valid Identity Document (ID) of any of the contracting parties (husband or wife) authorizing the representative complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: For authorization letter/Special Power of Attorney (SPA) received from abroad, the document owner should provide a scanned/copy of the passport as the valid ID.		Any of the contracting parties (husband or wife) authorizing the representative. Valid ID of any of the contracting parties should be issued by Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Valid Identity Document (ID) of the authorized representative complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Authorization letter or duly notarized Special Power of Attorney (1 original) complying with the following requirements: 1) written in a clean sheet of paper and dated; 2) indicate the type of document, the number of copies and the specific details of the document to be requested; 3) indicate the complete name of the authorized representative; and 4) bear the fresh signature of any of the contracting parties (husband or wife) that matches his/her valid ID.		Any of the contracting parties (husband or wife) authorizing the representative
Completely filled-up Application Form (AF) - Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
5. Priority Clients
5.1 Senior Citizen requesting for the authentication of his/her own marriage document and his/her parents
Senior Citizen’s ID Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT and SIGNATURE issued by an official authority (1 original)		Office of the Senior Citizen Affairs (OSCA) and/or local government units (LGUs)
Completely filled-up Application Form (AF) - Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
5.2 Physically Challenged Client/PWD requesting for the authentication of his/her own marriage document and his/her parents
PWD ID Card complete with CLEAR PHOTO, FULL, FULL NAME IN PRINT,SIGNATURE and issued by an official authority (1 original)		National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health.
Completely filled-up Application Form (AF) – Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet
5.3 Pregnant Woman requesting for authentication of her own marriage document and her parents
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)		Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Completely filled-up Application Form (AF) - Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)		Information Marshal’s booth of Application Area PSA Civil Registry System– Regional Outlet

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Get an Application Form - Marriage Certificate (Pink Form) from the Information Marshal’s booth and fill-out the required information in PRINTED LETTERS.	1.1 Ensure that the necessary AF-Marriage Certificate is made available at the Information Marshal’s booth.	None	5 minutes	Information Marshal, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
2. Submit the required documents to the Payment Window for completeness check. - Regular Clients Payment Windows - Priority Clients Payment Windows	2.1 Screen the certified photocopy of the Marriage Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. 2.2 Encode the details of the request. 2.3 Return the ID(s) and/or authorization letter/SPA to the requester as it will be presented and submitted to the Releasing Officer prior to the issuance of the authenticated document.	None	10 minutes	Collecting Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
3. Pay the corresponding fee for the request. Reminder: Check the details in the issued Official Receipt (OR). Make sure to count the change before leaving the counter.	3.1 Accept the corresponding payment and generate an Official Receipt (OR). 3.2 Indicate therein the date and estimated time of release. 3.3 Forward the AF and certified photocopy of the Marriage Certificate submitted for authentication to the Request Service Officer (RSO) for verification from the Civil Registry System (CRS) Database.	Total Fee Php 155.00 per copy Breakdown: Processing Fee: - Php 125.00 Documentary Stamp Tax - Php 30.00	10 minutes	Collecting Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor, PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
4. Proceed to the Releasing Area.	4.1 Verify from the CRS database the request on the basis of details that has been written by the requester in the AF-Marriage Certificate. As per business rule, RSO must conduct at least four (4) unique queries from the CICA System. 4.1.1 In the event that the document being requested for authentication is already available in the CRS database, the application is treated as copy issuance. 4.1.2 RSO to print the result of verification in CRS Security Paper (SECPA). 4.1.3 Control the printed document in SECPA using the QMS Releasing Manager application. 4.1.4 Match and sort the printed document with the corresponding AF. 4.2 In case the document is not yet enrolled in the CRS Database, RSO to verify the specimen signature of the issuing officer from the LCRO. 4.2.1 If the signature matches, stamp the document for the approval/ signature of the Authentication Officer/Outlet Supervisor. 4.3 If the signature of the issuing officer from the LCRO fails the validation process, a Rejection Slip is to be issued. 4.4 Forward the document/result of verification for release to the Releasing Area.	None	2 hours	Request Service Officer, PSA Civil Registry System– Regional Outlet Barcode Controller, PSA Civil Registry System– Regional Outlet Sorter/Matcher, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
5. Wait for the document owner’s (husband’s name)/requesting party’s name to be called.	5.1 Announce in batch the names of document owners/authorized representatives and the type of document that are ready for release. 5.2 For those authentication requests that failed the validation process, return the Marriage Certificate submitted for authentication together with the Rejection Slip to the claimant. 5.2.1 Advice the client to get another certified photocopy of the Marriage Certificate from the LCRO.	None	20 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
6. Fall in line at the Releasing Window where the document owner’s (husband) name was called. Present the OR and other requirements.	6.1 Check the OR as to the scheduled date and time of release. 6.2 Require the document owner/authorized representative to present/submit the requirements and check for correctness and completeness before releasing the request.	None	10 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
7. Check the document. Sign the “Received by” portion at the back of the AF and indicate the date of receipt.	7.1 Require the claimant to sign the “Received by” portion and indicate the date of receipt at the back of the AF. 7.2 Ensure to write in PRINT the name of the claimant, type of ID presented, ID number, releasing window number and date and time of release. 7.3 Stamp the OR as “RELEASED” and indicate the date of release. 7.4 Affix the initials of the Releasing Officer in the OR. 7.5 Release the document to the claimant.	None	5 minutes	Releasing Officer, PSA Civil Registry System– Regional Outlet Team Leader, PSA Civil Registry System– Regional Outlet Outlet Supervisor PSA Civil Registry System– Regional Outlet or Outlet Manager/ Regional Director, RSSO
TOTAL ESTIMATED PROCESSING TIME FOR SERVICE 3: AUTHENTICATION OF MARRIAGE CERTIFICATE (WALK-IN CLIENTS) AT PSA CIVIL REGISTRY SYSTEM OUTLET, UNDER NORMAL CIRCUMSTANCES, IS THREE (3) HOURS EXCLUSIVE OF QUEUEING TIME.

Authentication of Marriage Certificate (Walk-in clients) at PSA Civil Registry System– Regional Outlet

Authentication of Marriage Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Project Phase I (CRS-ITP1)

Authentication of Marriage Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase I (CRS-ITP1)

PSA authenticates recently registered marriage document of contracting parties not yet available in the Civil Registry System Database (unconverted documents).

Office or Division:		Civil Registration Services Division (CRSD)
Classification:		Simple
Type of Transaction:		Government-to-Citizens (G2C)
Who may avail:		General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Basic Requirements for all types of Requesters
Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet. Reminder: § If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.			Booked through the CRS Appointment System https://appointment.psa.gov.ph
If applicable, properly filled-out Health Survey Form (1 copy); or Updated QR Code of the COVID-19 Digital Contact Tracing App			Entry points of the PSA Civil Registry System Outlets; Or at the CRS Appointment System Google Play Store or Apple App Store
Queue Ticket Number (QTN) (1 copy)			Designated QTN Issuing Station at the PSA Civil Registry System Outlet.
Completely filled-up Application Form (AF) –Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)			AF dispenser at the PSA Civil Registry System Outlet; Or at the CRS Appointment System
Photocopy of the Marriage Certificate issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy); or Civil Registry Form No. 3A (Marriage-available) of the transcription of Facts of Marriage from the Registry Book of Marriage issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy)			City/Municipal Civil Registry Office where the event has taken place and has been registered.
If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit: Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance. (1 copy)			City Treasurer’s Office
Additional Requirements by Type of Requester
1. Principal (Spouses/Husband and Wife)
Valid Identity Document (ID) of any of the contracting parties complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2. Direct Descendant (Marital Children)
Valid Identity Document (ID) of the direct descendant of the contracting parties complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
3. Guardian to his/her ward
Court decision assigning the client as legal guardian (1 original and 1 photocopy) and/or; Duly notarized Affidavit of Guardianship (1 original)			Clerk of the appropriate Court that rendered the decision Lawyer/Notary Public
Valid Identity Document (ID) of the Guardian complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
4. Nearest of kin, if both contracting parties are deceased (Parents, Brother/Sister, Grandparent, Grandchildren)
Duly notarized Affidavit of Kinship (1 original) stating that the requester is the nearest surviving relative of the deceased.			Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
5. Authorized Representative
Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy). Reminder: § For authorization letter/ Special Power of Attorney (SPA) received from abroad the document owner should provide a scanned/or photocopy of the passport as valid ID.			Any of the contracting parties (husband or wife) authorizing the representative. Valid ID of any of the contracting parties should be issued by Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Valid Identity Document (ID) of the authorized representative complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Authorization letter or duly notarized Special Power of Attorney (1 original) complying with the following requirements: 1) Issued by the document owner or the legal guardian, and specifically state that its purpose is to secure civil registry document from PSA. A general statement as to the purpose will not be accepted; 2) Indicate the type of document, and must be able to provide the specific details required in the AF; 3) Typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the Philippine Identification (PhilID) card /ePhilID; 4) Multipurpose SPA can be accepted provided that the intent to secure specific civil registry document/certification from the PSA is specifically indicated; 5) Captured/scanned image of the actual SPA that matches the accompanying valid ID; and 6) Authorization letter sent through email and other instant messaging applications is acceptable provided that the full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner and the authorized person.			Any of the contracting parties (husband or wife) authorizing the representative
6. Priority Clients
6.1 Senior Citizen requesting for the authentication of his/her own marriage document and his/her parents
Senior Citizen’s ID Card or any valid ID indicating his/her age with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs) Philippine Statistics Authority
6.2 Physically Challenged Client/PWD requesting for the authentication of his/her own marriage document and his/her parents
PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health Philippine Statistics Authority
6.3 Pregnant Woman requesting for the authentication of her own marriage document and parents
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
6.4 Health and Emergency Frontline Service Provider requesting for the authentication of his/her own marriage document, and parents
Employment ID of the Health and Emergency Frontline Service Provider complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Public or private health and emergency service providing institutions or organizations (i.e. DOH, DOH Hospitals, Hospitals of LGUs, and Provincial City, and Rural Health Units, Private Hospitals and Drug Abuse Treatment and Rehabilitation Centers including those managed by other government agencies (e.g. police and military hospitals/clinics, university medical facilities), Philippine Red Cross, World Health Organization, Health Maintenance Organizations, Philippine Health Insurance Corporation, NDRRMC)
6.5 Clients who are PhilID card/ePhilID holders
Philippine Identification (ID) Card (1 original) or ePhilID (1 original) Reminder: § PhilID card/ePhilID holders are allowed to request only his/her own marriage document and his/her parents			Philippine Statistics Authority
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Set an appointment at https:// appointment.psa.gov.ph/ 1.1 May opt to download the Application Form- Marriage Certificate (Pink Form) and Health Survey Form (if applicable) from the appointment website. Reminder: § Application Form can be accomplished prior to scheduled date of appointment. § Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment. 1.2 Go to the CRS Outlet on the actual date and time of appointment. Reminder: § Clients with PhilID/ePhilID and requesting for Authentication of own Marriage Certificate, or his/her or parents, are allowed to transact in the outlet without an appointment.	1.1 CRS Appointment System send out appointment confirmation to the client email address. 1.2 Ensure that the Application Form- Marriage Certificate (Pink Form) and Health Survey Form are available for download.		None	Variable	Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID. Reminder: For Authorized Representative (AR) § Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) and the AR’s valid ID. § CRS Appointment Slip bearing the name of the AR. 2.1 If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.	2.1 Check carefully the following information on the presented CRS Appointment Slip: a. Outlet Name; b. Name of client; c. Scheduled date and time; and d. IDs presented.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet. 3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form. 3.2 Allow temperature check.	3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or received the completely filled-up health survey form. 3.2 Check the body temperature of client using a thermal scanner.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
4. Get Queue Ticket number (QTN)	4.1 Ensure that QTN is ready for distribution.		None	1 minute	Information Marshal/Security Guard Outlet Supervisor PSA Civil Registry System or Outlet Manager
5. Get an Application Form- Marriage Certificate (Pink Form) from the AF dispenser and fill-out the required information in PRINTED LETTERS.	5.1 Ensure that the necessary AF-Marriage Certificate is made available at the AF dispenser.		None	2 minutes	Information Marshall, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
6. Proceed to the screening area. 6.1 Present the AF and the required documents to the screener for completeness check.	6.1 Screen the certified photocopy of the Marriage Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. For PhilID card /ePhilID holders: 6.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 6.3 Return the validated PhilID card/ePhilID to the client. 6.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 6.5 Return the certified photocopy of the Marriage Certificate issued by the LCRO, the AF, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.		None	10 minutes	Screener, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
7. Proceed to the payment window. 7.1 Submit the AF and the required documents to the Payment Window. 7.2 Pay the corresponding fee for the request, either in cash or through online cashless payment. § Priority Clients to proceed to the Priority Lane. § Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane. Reminder: § Check the details in the issued Official Receipt (OR). § Make sure to count the change before leaving the counter	7.1 Check the AF and the requirements. 7.2 Encode the details of the request. 7.3 Accept the corresponding payment and generate an Official Receipt (OR). 7.4 Indicate therein the date and estimated time of release. 7.5 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF. 7.6 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the authenticated document. For Priority Clients: 7.7 Write a “Priority Lane or PL” in the AF of the Priority Client and instruct to remain for the release of the requested document on Priority Lane Releasing Windows 7.8 Forward the AF and the certified photocopy of the Marriage Certificate to the Request Service Officer (RSO) for verification from the Civil Registry System (CRS) Database.		Total Fee Php 155.00 per copy Breakdown: Processing Fee: -Php 125.00 Documentary Stamp Tax -Php 30.00	10 minutes	Collecting Officer, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
8. Proceed to the Releasing Area and wait while the request is being processed.	8.1 Control the authentication request for documentation. 8.2 Verify from the CRS database the request on the basis of details that has been written by the requester in the AF-Marriage Certificate. Conduct verification from the CICA System pursuant to the PSA Office Memorandum No. 2021-139 dated 01 June 2021. 8.2.1 In the event that the document being requested for authentication is already available in the CRS database, the application is treated as copy issuance. 8.2.2 Print the result of verification in CRS Security Paper (SECPA). 8.2.3 Control the printed document in SECPA using the QMS Releasing Manager application. 8.2.4 Match and sort the printed document with the corresponding AF. 8.3 In case the document is not yet enrolled in the CRS Database, verify the specimen signature of the C/MCR (issuing officer) from the CICA System. 8.3.1 If the signature matches, stamp the document for the approval/ signature of the Authentication Officer/Outlet Supervisor. 8.4 If the signature of the issuing officer from the Local Civil Registry Office (LCRO) failed the validation process, a Rejection Slip is to be issued. 8.5 Forward the document/result of verification for release to the Releasing Area.		None	2 hours Reminder: § Processing time maybe extended depending on the result of verification from the System.	Request Service Officer, PSA Civil Registry System Outlet Barcode Controller, PSA Civil Registry System Outlet Sorter/ Matcher, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
9. Wait for the name of the document owner/client to be called.	9.1 Announce in batch the names of document owners/client and the type of requests that are ready for release.		None	20 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
10. Proceed to the Releasing Window where the document owner/client’s name was called. 10.1 Present the ORIGINAL OR and other requirements.	10.1 Check the OR as to the scheduled date and time of release. 10.2 Require the client to present/ submit the requirements and check for correctness and completeness before releasing the request. For PhilID card /ePhilID holders: 10.3 Check the validity of the PhilID Card presented through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID use PhilSys Check. 10.4 Return the validated PhilID card/ePhilID to the client. 10.4.1 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.		None	10 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
11. Check the document. 11.1 Sign the “Received by” portion at the back of the AF and indicate the date of receipt.	11.1 Issue the result of the verification: 11.1.1 If the document passed the Authentication process, issue the PSA-authenticated document. 11.1.2 If the document is available in the CRS Database, issue the PSA copy of the Marriage Certificate. 11.1.3 For those authentication requests that failed the validation process, return the Certified Photocopy of the Marriage Certificate submitted for authentication together with the Rejection Slip to the client. 11.1.3.1 Advice the client to get another Certified Photocopy of the Marriage Certificate from the LCRO. 11.2 Require the client to sign the “Received by” portion and indicate the date of receipt at the back of the AF. 11.3 Ensure to write in PRINT the name of the client, the type of ID presented, ID number, releasing window number and date and time of release. 11.4 Stamp the OR as “RELEASED” and indicate the date of release. 11.5 Affix the initials of the Releasing Officer in the OR. 11.6 Release the document to the claimant. 11.7 Attach all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
TOTAL PROCESSING TIME: THREE (3) HOURS EXCLUSIVE OF QUEUEING TIME.

Authentication of Marriage Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology...

Authentication of Marriage Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

Authentication of Marriage Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

PSA authenticates recently registered marriage document of contracting parties not yet available in the Civil Registry System Database (unconverted documents).

Office or Division:		Civil Registration Services Division (CRSD)
Classification:		Simple
Type of Transaction:		Government-to-Citizens (G2C)
Who may avail:		General public of legal age (18 years old and above)
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
Basic Requirements for all types of Requesters
Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet. Reminder: § If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.			Booked through the CRS Appointment System https://appointment.psa.gov.ph
If applicable, properly filled-out Health Survey Form (1 copy); or Updated QR Code of the COVID-19 Digital Contact Tracing App			Entry points of the PSA Civil Registry System Outlets; Or at the CRS Appointment System Google Play Store or Apple App Store
Queue Ticket Number (QTN) (1 copy)			Designated QTN Issuing Station at the PSA Civil Registry System Outlet.
Completely filled-up Application Form (AF) –Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS (1 copy)			AF dispenser at the PSA Civil Registry System Outlet; Or at the CRS Appointment System
Photocopy of the Marriage Certificate issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy); or Civil Registry Form No. 3A (Marriage-available) of the transcription of Facts of Marriage from the Registry Book of Marriage issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy)			City/Municipal Civil Registry Office where the event has taken place and has been registered.
If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit: Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance. (1 copy)			City Treasurer’s Office
Additional Requirements by Type of Requester
1. Principal (Spouses/Husband and Wife)
Valid Identity Document (ID) of any of the contracting parties complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
2. Direct Descendant (Marital Children)
Valid Identity Document (ID) of the direct descendant of the contracting parties complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
3. Guardian to his/her ward
Court decision assigning the client as legal guardian (1 original and 1 photocopy) and/or; Duly notarized Affidavit of Guardianship (1 original)			Clerk of the appropriate Court that rendered the decision Lawyer/Notary Public
Valid Identity Document (ID) of the Guardian complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
4. Nearest of kin, if both contracting parties are deceased (Parents, Brother/Sister, Grandparent, Grandchildren)
Duly notarized Affidavit of Kinship (1 original) stating that the requester is the nearest surviving relative of the deceased.			Lawyer/Notary Public
Valid Identity Document (ID) of the nearest of kin requesting the document complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
5. Authorized Representative
Valid Identity Document (ID) of any of the contracting parties (husband or wife) authorizing the representative complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) Reminder: For Authorization letter/Special Power of Attorney (SPA) received from abroad, document owner should provide a scanned/photocopy of the passport as valid ID.			Any of the contracting parties (husband or wife) authorizing the representative. Valid ID of any of the contracting parties should be issued by Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Valid Identity Document (ID) of the authorized representative complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
Authorization letter or duly notarized Special Power of Attorney (1 original) complying with the following requirements: 1) Issued by the document owner or the legal guardian, and specifically state that its purpose is to secure civil registry document from PSA. A general statement as to the purpose will not be accepted; 2) Indicate the type of document, and must be able to provide the specific details required in the AF; 3) Typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the Philippine Identification (PhilID) card /ePhilID; 4) Multipurpose SPA can be accepted provided that the intent to secure specific civil registry document/certification from the PSA is specifically indicated; 5) Captured/scanned image of the actual SPA that matches the accompanying valid ID; and 6) Authorization letter sent through email and other instant messaging applications is acceptable provided that the full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner and the authorized person.			Any of the contracting parties (husband or wife) authorizing the representative
6. Priority Clients
6.1 Senior Citizen requesting for the authentication of his/her own marriage document and his/her parents
Senior Citizen’s ID Card or any valid ID indicating his/her age with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID (1 original)			Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs) Philippine Statistics Authority
6.2 Physically Challenged Client/PWD requesting for the authentication of his/her own marriage document and his/her parents
PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or Philippine Identification (ID) Card/ ePhilID(1 original)			National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health Philippine Statistics Authority
6.3 Pregnant Woman requesting for the authentication of her own marriage document and parents
Valid Identity Document (ID) of the pregnant woman complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities (i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)
6.4 Health and Emergency Frontline Service Provider requesting for the authentication of his/her own document, spouse and parents
Employment ID of the Health and Emergency Frontline Service Provider complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original)			Public or private health and emergency service providing institutions or organizations (i.e. DOH, DOH Hospitals, Hospitals of LGUs, and Provincial City, and Rural Health Units, Private Hospitals and Drug Abuse Treatment and Rehabilitation Centers including those managed by other government agencies (e.g. police and military hospitals/clinics, university medical facilities), Philippine Red Cross, World Health Organization, Health Maintenance Organizations, Philippine Health Insurance Corporation, NDRRMC)
6.5 Clients who are PhilID card/ePhilID holders
Philippine Identification (ID) Card (1 original) or ePhilID (1 original) Reminder: § PhilID card/ePhilID holders are allowed to request only his/her own marriage document and his/her parents			Philippine Statistics Authority
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Set an appointment at https:// appointment.psa.gov.ph/ 1.1 May opt to download the Application Form- Marriage Certificate (Pink Form) and Health Survey Form (if applicable) from the appointment website. Reminder: § Application Form can be accomplished prior to scheduled date of appointment. § Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment. 1.2 Go to the CRS Outlet on the actual date and time of appointment. Reminder: § Clients with PhilID/ePhilID and requesting for Authentication of own Marriage Certificate, or his/her parents, are allowed to transact in the outlet without an appointment.	1.1 CRS Appointment System send out appointment confirmation to the client email address. 1.2 Ensure that the Application Form- Marriage Certificate (Pink Form) and Health Survey Form are available for download.		None	Variable	Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID. Reminder: For Authorized Representative (AR) § Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) and the AR’s valid ID. § CRS Appointment Slip bearing the name of the AR. 2.1 If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.	2.1 Check carefully the following information on the presented CRS Appointment Slip: a. Outlet Name; b. Name of client; c. Scheduled date and time; and d. IDs presented.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet. 3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form. 3.2 Allow temperature check	3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form. 3.2 Check the body temperature of client using a thermal scanner.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
4. Get an Application Form- Marriage Certificate (Pink Form) from the AF dispenser and fill-out the required information in PRINTED LETTERS	4.1 Ensure that the necessary AF-Marriage Certificate is made available at the AF dispenser.		None	2 minutes	Information Marshal, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
5. Proceed to the screening area. 5.1 Present the AF and the required documents to the screener for completeness check.	5.1 Screen the certified photocopy of the Marriage Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements. For PhilID card /ePhilID holders: 5.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 5.2.1 For CRS Outlets implementing the Civil Registration Service Basic Online Authentication Application of the PhilID, attach the PhilID Consent Form to the AF and shall be noted for Biometric Authentication at the Releasing Window. 5.3 Return the validated PhilID card/ePhilID to the client. 5.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 5.5 Return the certified photocopy of the Marriage Certificate issued by the LCRO, the AF, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Encoder prior to the payment of corresponding fees.		None	10 minutes	Screener PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
6. Get Queue Ticket Number (QTN).	6.1 Ensure that QTN machine is functioning and is ready for distribution.		None	1 minute	Information Marshal/ Security Guard Outlet Supervisor PSA Civil Registry System Outlet or Outlet Manager
7. Proceed to the encoding area. 7.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available encoding window. 7.2 Determine the mode of payment of the request, if cash or cashless payment. 7.3 Present the QTN, AF and the required documents to the encoder.	7.1 Ensure that the QMS Public Digital Display is functional. 7.2 Ensure that the client is assigned to the Encoder-Collecting Officer role for cashless payment. 7.3 Receive the certified photocopy of the Marriage Certificate issued by the LCRO, the QTN, AF and other requirements. 7.4 Encode into the system the QTN, the details of the requests, and scan and upload the certified photocopy of the Marriage Certificate issued by the LCRO to the generated transaction. 7.5 Return the certified photocopy of the Marriage Certificate issued by the LCRO, the AF, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.		None	8 minutes	Encoder PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
8. Proceed to the payment area. 8.1. Wait for the QTN to be shown in the QMS Public Digital Display to the available payment window. 8.2 Submit the QTN, AF and the required documents to the Payment Window. 8.3 Pay the corresponding fee for the request, either in cash or through online cashless payment. § Priority Clients to proceed to the Priority Lane. § Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane. Reminder: § Check the details in the issued Official Receipt (OR). § Make sure to count the change before leaving the counter.	8.1 Ensure that the QMS Public Digital Display is functional. 8.2 Receive and check the QTN, AF and the requirements. 8.3 Retrieve the transaction in the system using the search query. 8.4 Accept the corresponding payment and generate an Official Receipt (OR). 8.5 Inform the client to wait the QTN to be shown in the QMS Public Digital Display in the Releasing Area. 8.6 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF. 8.7 Get the certified photocopy of the Marriage Certificate issued by the LCRO to be forwarded to the Releasing Officer. 8.8 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the authenticated document. For Priority Clients: 8.9 Instruct the Priority Client to wait for the release of the document.		Total Fee: Php 155.00 per copy Breakdown: Processing Fee: -Php 125.00 Documentary Stamp Tax -Php 30.00	2 minutes	Collecting Officer, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
9. Proceed to the Releasing Area and wait while the request is being processed.	9.1 Get the transaction in the system. 9.2 Verify from the CRS database the request/s on the basis of the details that has been encoded. Conduct verification from the System pursuant to the PSA Office Memorandum No. 2021-139 dated 01 June 2021. 9.3 In the event that the document being requested for authentication is already available in the CRS Database, the application is treated as copy issuance. 9.4 In case the document is not yet enrolled in the CRS Database, verify the specimen signature of the C/MCR (issuing officer) from the system. 9.4.1 If the signature matches, approve the signature and notify the Outlet Supervisor to proceed with the Authentication. 9.4.2 If the signature of the issuing officer from the LCRO failed the validation process, reject the signature and indicate the reason of rejection.		None	15 minutes Reminder: § Processing time maybe extended depending on the result of verification from the System.	Request Service Officer, Primary Back Office / Secondary Back Office Team Leader, Primary Back Office / Secondary Back Office Supervisor, Primary Back Office / Secondary Back Office or Chief, CRSD
10. Wait for the QTN to be shown in the QMS Public Digital Display to the available releasing window.	10.1 Ensure that the QMS Public Digital Display is functional.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
11. Proceed to the Releasing Window. 11.1 Present the ORIGINAL OR and other requirements. For PhilID card /ePhilID holders: 11.2 For PhilID card /ePhilID holders subject to biometric authentication, allow to scan the finger print using the fingerprint scanner.	11.1 Require the client to present/ submit the requirements and check for correctness and completeness. For PhilID card /ePhilID holders: 11.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check. 11.2.1 For CRS Outlets implementing the Civil Registration Service Basic Online Authentication Application of the PhilID, check the PhilID Consent Form attached in the AF. 11.2.2 Ensure to complete the authentication procedure in the CRS Authentication Application using the client’s biometrics via fingerprint scanner. 11.2.3 For failed fingerprint scanning, perform Demographic Authentication using the PhilSys Control Number (PCN) of the PhilID Card/ ePhilID, and Last Name of the PhilID/ePhilID owner and Date of Birth. 11.3 Return the validated PhilID card/ePhilID to the client. 11.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID. 11.2 Retrieve the transaction in the system using the search query. 11.3 Check the status of the Authentication request. 11.4 If the document passed the Authentication process, inform the Outlet Supervisor that the Authentication Status is accepted, and stamp the certified photocopy of Marriage Certificate. 11.4.1 Sign the certified photocopy of Marriage Certificate. 11.4.2 Print the Negative Certification of Marriage in the Security Paper (Secpa), and the Negative Result Advisory. 11.4.3 Control the printed document in SECPA using the system. 11.5 If the specimen signature of the C/MCR (issuing officer) is failed in the validation, return the certified photocopy of Marriage Certificate. 11.5.1 Print the Negative Certification of Marriage in the Security Paper (Secpa), and the Rejection Slip. 11.5.2 Control the printed document in SECPA using the system. 11.6 If the document is available in the CRS Database, return the certified photocopy of Marriage Certificate. 11.6.1 Print the PSA copy of the Marriage Certificate in the Security Paper (Secpa). 11.6.2 Control the printed document in SECPA using the system.		None	10 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
12. Check the document. 12.1 Sign the “Acknowledgement of Receipt” portion at the back of the AF and indicate the date of receipt	12.1 Release the documents to the client. 12.2 Ensure the client signed the “Conforme” portion at the back of the AF, indicating the printed name, signature and id number. 12.3 Ensure the “Acknowledgement of Receipt” is accomplished by the client, indicating the printed name, signature and date of release. 12.4 Affix the initials of the Releasing Officer in the OR. 12.5 Attach all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.		None	5 minutes	Releaser, PSA Civil Registry System Outlet Team Leader, PSA Civil Registry System Outlet Outlet Supervisor, PSA Civil Registry System Outlet or Outlet Manager
TOTAL PROCESSING TIME: ONE (1) HOUR EXCLUSIVE OF QUEUEING TIME.

Authentication of Marriage Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Pr

Bren-linking and Unlinking of Double or Multiple Registrations in the PSA CRS Database

Brenlinking is a process of linking two (2) or more vital event records of a person in the CRS database. This consequently allows the issuance of the valid record if a person who has double or multiple registrations or whose record has been annotated or updated.

Unlinking also is possible if there are changes in the records through court decisions or with valid proof that the BREN-linked records belong to different persons.

Office or Division:	Civil Register Management Division
Classification:	Simple
Type of Transaction:	Government-to-Citizens (G2C)
Who may avail:	All clients of legal age (18 yrs. old and above)
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Report from the Outlet (weekly or monthly) for Brenlinking/unlinking		PSA CRS Outlet
Report from the walk-in clients at the Outlets		Walk-in Clients
Report for evaluation of Brenlinking or unlinking through emails and communications		Official PSA Website
Supporting documents for evaluation (any of the following)
· Baptismal Certificates
· Voter’s affidavit
· GSIS/SSS/Insurance Records
· Medical Records
· School/Business Records
· Driver’s License
· Civil Registry Records of Ascendants/Land Titles/Certificate of Land Transfers
· Government Issued Valid Identification Cards
· NBI/Police Clearance
· Others
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
	1. PSA outlets submit list of double/multiple registration report thru emails/couriers and CRS Help Desk System 2. PMU print submitted list of double/multiple registrations from the different PSA Outlets via email		None	15 minutes per batch of 22 documents	Assistant Supervisor, Registration Officer III Administrative Assistant VI, Brenlinking Group Supervisor Registration Officer III PMU Chief, CRMD 7^thCRS Building Quezon City
	3. Transmit printed copies of the double/multiple registration to the Brenlinking Group for verification and evaluation		None	5 minutes	COSW Controller, Administrative Assistant VI, Brenlinking Group Supervisor Registration Officer III PMU Chief, CRMD 7^th Floor CRS Building Quezon City
	4. Receipt of the printed copies of list of double/multiple registration		None	5 minutes	Associates Brenlinking Group 5^th Floor CRS Building Administrative Assistant VI,Brenlinking Group 5^th Floor CRS Building Supervisor Registration Officer III PMU, CRMD 6^th Floor CRS Building Chief, CRMD 7^th Floor CRS Building Quezon City
	5. Verify and evaluate records for possible Brenlinking/Unlinking thru CICA query 5.1 If found records to have multiple registration, the first or earlier date of registration shall prevail and Brenlink the multiple records 5.2 If found records of two different person based on CRD/CDLI Search and has presented proof of requirements submitted, unlinked the records 5.3 If Brenlinking group, found records in the database that cannot be determine for brenlinking/ unlinking, Guidelines for Brenlinking/ Unlinking of two or more civil registry documents shall be followed.		None	1 hour per batch of 22 documents	Associates Brenlinking Group 5^th Floor CRS Building Administrative Assistant VI,Brenlinking Group 5^th Floor CRS Building Supervisor Registration Officer III PMU, CRMD 6^th Floor CRS Building Chief, CRMD 7^th Floor CRS Building Quezon City
	6. Documents found blurred/ unreadable entries in the database shall be requested for pullout in the central archives for validation of the entries (refer to page 10 of the Central Archives process)		None	Within 2 days	Manual verifier, Central Archive Admin Aide VI Central Archives
	7. File the listed submitted double/multiple registration and proof of requirements for future reference.		None	5 minutes	Associates Brenlinking Group 5^th Floor CRS Building Administrative Assistant VI, Brenlinking Group 5^th Floor CRS Building Supervisor Registration Officer III PMU, CRMD 6^th Floor CRS Building Chief, CRMD 7^th Floor CRS Building Quezon City
TOTAL ESTIMATED PROCESSING TIME FOR SERVICE: Within the day (with copy issuance requests posted thru Helpdesk) 5 WORKING DAYS (regular list of double/multi report)

Bren-linking and Unlinking of Double or Multiple Registrations in the PSA CRS Database

Conduct of Advocacy Activities for the Relying Parties

The Philippine Identification System (PhilSys) aims to provide a valid proof of identity for all citizens and resident aliens as a means of increasing access to and simplifying public and private transactions, as well as accelerating the digital transformation of service delivery.

The PhilSys, through the Use Case Development and Management Service (UCDMS) - PhilSys Advocacy Unit (PAU) conducts advocacy activities, such as webinars, to provide information on the salient features of the Republic Act No. 11055, otherwise known as the Philippine Identification System Act of 2017, the different PhilSys authentication services, and the onboarding procedures should the relying party (RP) wishes to avail the services.

Implementing the PhilSys advocacy activities will result in the familiarization of the RPs with the PhilSys services, recognition of PhilID and ePhilID as valid proofs of identity and age, and the reduction, if not elimination, of the non-acceptance of PhilID and ePhilID.

Office or Division:	Use Case Development and Management Service
Classification:	Complex
Type of Transaction:	G2G – Government to Government; G2B – Government to Business
Who may avail:	All Government Agencies, LGUs, GOCCs, and other Government and Social Protection Instrumentalities Financial, Business, and Private Institutions
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Formal request letter addressed to the Assistant National Statistician (ANS) of the UCDMS with the following details: Subject: Request for the Conduct of PhilSys Advocacy Activities (i.e., webinar, face-to-face activity, other advocacy activities). Address: PhilSys Registry Office 12/F Cyberpod 5 Eton Centris, EDSA Quezon City Email: ucdms.staff@psa.gov.ph		Requesting Government Agencies, LGUs, GOCCs, and other Government and Social Protection Instrumentalities Financial, Business, and Private Institutions

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit a formal request letter.	1.1. Receive the formal request letter.	None	1 day	Project Development Officers IV, III, II and I
None	1.2. Schedule a meeting with the RP.	None	1 day	Project Development Officers IV, III, II and I
2. Provide decision to proceed with the advocacy activity based on the agreed date.	2.1. Conduct preparatory activities for the implementation of the advocacy activity once RP agrees on the advocacy activity date.	None	3 days	Project Development Officers III, II and I
3. Receive the online registration form/link.	3.1. Send the online registration form to the RP.	None	4 hours	Project Development Officer II/I
4. Distribute the online registration form to target participants for accomplishment before the targeted deadline.	4.1. Send the calendar invitation with the online conference application link to the registered participants.	None	4 hours	Project Development Officer I
5. Attend the advocacy activity.	5.1. Conduct the requested advocacy activity.	None	1 day	Project Development Officers IV, III, II and I
TOTAL:		None	7 days

Conduct of Advocacy Activities for the Relying Parties

Conduct of Policy Review

1. Conduct of Policy Review

Policy review is inherent or incidental to policy development task of the Planning and Policy Coordination Division (PPCD). This process is designed to facilitate the requests for review of policies and guidelines from the PhilSys Registry Office (PRO) Services and Divisions, particularly those with operational and technical units. It likewise aims to align the policies and guidelines subject for review with the provisions of Republic Act No. 11055 and its revised IRR existing PRO-issued policies, guidelines, office memoranda, and other PSA relevant issuances.

Given its sufficient knowledge and familiarity with the direction of the PhilSys program, the PPCD provides its comments or recommendations for the improvement of the policies and guidelines subject for review.

Office or Division:	Planning and Policy Coordination Division
Classification:	Highly Technical
Type of Transaction:	G2G - Government to Government
Who may avail:	PRO Services/Divisions
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Letter/Email Request; 2. Transmittal/Routing Slip; and 3. Draft policy.		Requesting PRO Service/Division

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Endorse/ Transmit the draft policy to PPCD for review.	1.1. Acknowledge receipt of the endorsed draft policy.	None	15 minutes	Policy Coordination Unit Staff / Administrative Assistant V
None	1.2. Review the endorsed draft policy.	None	3 days	Planning Officers III, II and I Policy Coordination Unit
None	1.3. Conduct of consultative meeting/s, if necessary.	None	2 days	Planning Officers V, IV, III, II and I Subject Matter Divisions/Legal Service
None	1.4. Draft inputs and/or recommendations on the draft policy.	None	3 days	Planning Officers III, II and I Policy Coordination Unit
None	1.5. Review and approve the inputs and/or recommendations of the PPCD on the draft policy.	None	2 days	Planning Officers IV and V
2. Receive the inputs and/or recommendations of PPCD on the endorsed draft policy.	2.1. Release the inputs and/or recommendations of the PPCD on the draft policy to the requesting party.	None	15 minutes	Policy Coordination Unit Staff / Administrative Assistant V
TOTAL:		None	10 days and 30 minutes

Conduct of Policy Review

Citizen's Charter
Civil Registration Concerns
- Central Citizen Charter
- Backend Citizen Charter
Feedback and Complaints
Certificate of Compliance

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Addressing and processing data request that required subject matter division’s special tabulation through Web Portal

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through Electronic Freedom of Information (e-FOI)

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through hand-carry documents submitted to ONS or KMCD

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through info email

Addressing and processing data request with special tabulations (with more than two [2] indicators and two [2] tables) through Web Portal

Approval of PhilSys Inter-Agency Committee on Legal Affairs Resolutions

Approval of PhilSys Technical Working Group on Legal Affairs (TWG-LA) Resolutions

Audit Engagement (Management, Operations and Compliance Audits)

Authentication of Birth Certificate (Walk-in clients) at PSA Civil Registry System–Regional Outlet

Authentication of Birth Certificate at PSA Civil Registry System Outlet under Civil Registry System Information Technology Project Phase I (CRS-ITP1)

Authentication of Birth Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

Authentication of Death Certificate (Walk-in clients) at PSA Civil Registry System – Regional Outlet

Authentication of Death Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase I (CRS-ITP1)

Authentication of Death Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

Authentication of Marriage Certificate (Walk-in clients) at PSA Civil Registry System– Regional Outlet

Authentication of Marriage Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase I (CRS-ITP1)

Authentication of Marriage Certificate at PSA civil-registry-system-outlet under Civil Registry System Information Technology Project Phase II (CRS-ITP2)

Bren-linking and Unlinking of Double or Multiple Registrations in the PSA CRS Database

Conduct of Advocacy Activities for the Relying Parties

Conduct of Policy Review

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