Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet.

Reminder:

§ If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.

If applicable, properly filled-out Health Survey Form (1 copy); or

Updated QR Code of the COVID-19 Digital Contact Tracing App

Entry points of the PSA Civil Registry System Outlets;

Or at the CRS Appointment System

Google Play Store or Apple App Store

AF dispenser at the PSA Civil Registry System Outlet;

Or at the CRS Appointment System

If the request for Copy Issuance of civil registry document will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit:

Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance. (1 copy)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Valid Identity Document (ID) of document owner complete with CLEAR PHOTO,
FULL NAME IN PRINT, SIGNATUREand issued by an official authority (1 original and

1 photocopy)

Reminder:

§ For authorization letter/Special Power of Attorney (SPA) received from abroad, the document owner should provide a scanned/or photocopy of the passport as valid ID.

Document owner

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Authorization letter or duly notarized
Special Power of Attorney (1 original) complying with the following requirements:

1) Issued by the document owner or the legal guardian, and specifically state that its purpose is to secure civil registry document from PSA. A general statement as to the purpose will not be accepted;

2) Indicate the type of document, and must be able to provide the specific details required in the AF;

3) Typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the Philippine Identification (PhilID) card /ePhilID;

4) Multipurpose SPA can be accepted provided that the intent to secure specific civil registry document/certification from the PSA is specifically indicated;

5) Captured/scanned image of the actual SPA that matches the accompanying valid ID; and

6) Authorization letter sent through email and other instant messaging applications is acceptable provided that the full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner and the authorized person.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Court decision assigning the requester as legal guardian (1 original and/or photocopy) and/or;

Duly notarized Affidavit of Guardianship
(1 original) supported by any of the following:

1) Barangay Certification that the minor is in the custody of the requesting party/guardian (1 original)

2) School ID/Report Card of the minor that indicate the name of the requester as Guardian (1 original and 1 photocopy)

Clerk of the appropriate Court that rendered the decision

Lawyer/Notary Public

Office of the Barangay where the Guardian currently resides

Educational institution recognized by the Department of Education.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Valid Identity Document (ID) of the requesting father of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)

Reminder:

§ The name of the Father should appear in the Birth Certificate of the child.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Duly notarized Affidavit of Kinship

(1 original) stating that the requester is the nearest surviving relative of the deceased.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Senior Citizen’s Identity Document (ID) Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID
(1 original)

Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs)

Philippine Statistics Authority

PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID
(1 original)

National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health

Philippine Statistics Authority

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Philippine Identification (ID) Card (1 original) or ePhilID (1 original)

Reminder:

§ PhilID card/ePhilID holders are allowed to request only his/her own, and his/her immediate family members (spouse, children, and parents) civil registry documents and certification including authentication.

1. Set an appointment at https:// appointment.psa.gov.ph/

1.1 May opt to download the Application Form- Birth Certificate (White Form) and Health Survey Form (if applicable) from the appointment website.

Reminder:

§ Application Form can be accomplished prior to scheduled date of appointment.

§ Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment.

1.2 Go to the CRS Outlet on the actual date and time of appointment.

Reminder:

§ Clients with PhilID/ePhilID and requesting for copy of his/her own Birth Certificate, or his/her spouse, children, or parents, are allowed to transact in the outlet without an appointment.

1.1 CRS Appointment System send out appointment confirmation to the client email address.

1.2 Ensure that the Application Form- Birth Certificate (White Form) and Health Survey Form are available for download.

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID.

Reminder:

For Authorized Representative (AR)

§ Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATUREand issued by an official authority (1 original and 1 photocopy) and the AR’s valid ID.

§ CRS Appointment Slip bearing the name of the AR.

2.1 If the request for Copy Issuance of civil registry document will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.

2.1 Check carefully the following information on the presented CRS Appointment Slip:

a. Outlet Name;

b. Name of client;

c. Scheduled date and time; and

d. IDs presented.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet.

3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form.

3.2 Allow temperature check.

3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form.

3.2 Check the body temperature of client using a thermal scanner.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

5. Proceed to the screening area.

5.1 Present the AF, Web Access Information Slip, and the required documents to the screener for completeness check.

5.1 Screen the AF, Web Access Information Slip, and the requirements.

For PhilID card /ePhilID holders:

5.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

5.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, attach the PhilID Consent Form to the AF and shall be noted for Biometric Authentication at the Releasing Window.

5.3 Return the validated PhilID card/ePhilID to the client.

5.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

5.5 Return the AF, Web Access Information Slip, and the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Encoder prior to the payment of corresponding fees.

Screener,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal/Security Guard

Outlet Supervisor

PSA Civil Registry System

or

Outlet Manager

7. Proceed to the encoding area.

7.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available encoding window.

7.2 Determine the mode of payment of the request, if cash or cashless payment.

7.3 Present the QTN, AF, Web Access Information Slip, and the required documents to the encoder.

7.1 Ensure that the QMS Public Digital Display is functional.

7.2 Ensure that the client is assigned to the Encoder-Collecting Officer role for cashless payment.

7.3 Receive the QTN, AF, Web Access Information Slip, and other requirements.

7.4 Encode the QTN, retrieve the transaction number using the Web Access Information Slip, and indicate the number of copies based from the AF.

7.5 Return the AF, Web Access Information Slip, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.

Encoder

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

8. Proceed to the payment area.

8.1. Wait for the QTN to be shown in the QMS Public Digital Display to the available payment window.

8.2 Submit the QTN, AF, Web Access Information Slip, and the required documents to the Payment Window.

8.3 Pay the corresponding fee for the request, either in cash or through online cashless payment.

§ Priority Clients to proceed to the Priority Lane.

§ Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane.

Reminder:

§ Check the details in the issued Official Receipt (OR).

§ Make sure to count the change before leaving the counter.

8.1 Ensure that the QMS Public Digital Display is functional.

8.2 Receive and check the QTN, AF, Web Access Information Slip, and the requirements.

8.3 Retrieve the transaction in the system using the search query.

8.4 Accept the corresponding payment and generate an Official Receipt (OR).

8.5 Inform the client to wait the QTN

to be shown in the QMS Public Digital Display in the Releasing Area.

8.6 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF and Web Access Information Slip.

8.7 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the requested document.

For Priority Clients:

8.8 Instruct the Priority Client to wait for the release of the document.

Total Fee

Php 80.00 per copy

Breakdown:

Processing Fee:

-Php 50.00

Documentary Stamp Tax

-Php 30.00

Collecting Officer,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

9. Proceed to the Releasing Area.

9.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available releasing window.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

10. Proceed to the Releasing Window.

10.1 Present the ORIGINAL OR and other requirements.

For PhilID card /ePhilID holders:

10.2 For PhilID card /ePhilID holders subject to biometric authentication, allow to scan the finger print using the fingerprint scanner.

10.1 Require the client to present/ submit the requirements and check for correctness and completeness.

For PhilID card /ePhilID holders:

10.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

10.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, check the PhilID Consent Form attached in the AF.

10.2.2 Ensure to complete the authentication procedure in the CRS Authentication Application using the client’s biometrics via fingerprint scanner.

10.2.3 For failed fingerprint scanning, perform Demographic Authentication using the PhilSys Control Number (PCN) of the PhilID Card/ ePhilID, and Last Name of the PhilID/ePhilID owner and Date of Birth.

10.3 Return the validated PhilID card/ePhilID to the client.

10.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

10.5 Retrieve the transaction in the system using the search query.

10.6 Check the status of the DocPrint Birth request.

10.7 If the processed request yielded positive result, print the

PSA copy of the Birth Certificate.

10.7.1 Print the Birth Certificate in the Security Paper (Secpa).

10.7.2 Control the printed document in SECPA using the system.

10.8 If the processed request yielded negative result, print the

Negative Certification of Birth in SECPA, and

Negative Result Advisory.

10.8.1 Control the printed document in SECPA using the system.

10.9 If processed request yielded manual verification result, print Manual Verification Advisory.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

11. Check the document.

11.1 Sign the “Acknowledgement of Receipt” portion at the back of the AF and indicate the date of receipt.

11.1 Release the documents to the client with the Web Access Information Slip.

11.1.1 For negative result of request, advise the client to request an endorsement of his/her Birth Certificate from the Local Civil Registry Office (LCRO) where the Birth was registered to PSA.

11.2.1 In case the image of the birth document from the CRS Database is blurred, explain to the client the quality of the printed document.

Reminder:

§ The client must be given an option for a clearer copy of the birth document through re-scanning of the image.

11.2.2 If the client agreed to have the requested birth document subjected to re-scanning, inform the client to wait for the Short Messaging Service (SMS) notification on the availability of the release of the requested document.

11.3 Ensure the client signed the “Conforme” portion at the back of the AF, indicating the printed name, signature and id number.

11.4 Ensure the “Acknowledgement of Receipt” is accomplished by the client, indicating the printed name, signature and date of release.

11.5 Affix the initials of the Releaser in the OR.

11.6 Attached all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

1. Blurred copies of document/s from the CRS database will still be made available to the clients.

1.1 For client requesting clearer copy of the document, a request shall be made at the CRS Outlet.

1.2 The Releaser/ Care Officer will create a transaction for rework.

1.3 The RSO to tag the transaction as MV for processing of backend units.

1.4 Document is for pull-out from the Archive for re-scanning and other related processes.

1.5 Client to wait for the Short Messaging Service (SMS) notification on the availability of the document for release.

2. In the event that the RSO verification yielded a negative result but with Vital Event Information, the RSO tag the transaction to Manual Verification.

2.1 Document is for pull-out from the Archive for scanning and other related processes.

2.2 Client to wait for the Short Messaging Service (SMS) notification on the availability of the document for release.

3. In the event that the document issued to the client has incomplete/ incorrect annotation, a request for Rework will be created.

3.1 Releaser/Care Officer will endorse to the backend unit for creation of transaction for rework and reschedule the date of release.

3.2 Backend units to reprocess the annotation request.

3.3 Client to wait for the Short Messaging Service (SMS) notification on the availability of the document.

Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet.

Reminder:

§ If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.

If applicable, properly filled-out Health Survey Form (1 copy); or

Updated QR Code of the COVID-19 Digital Contact Tracing App

Entry points of the PSA Civil Registry System Outlets;

Or at the CRS Appointment System

Google Play Store or Apple App Store

AF dispenser at the PSA Civil Registry System Outlet;

Or at the CRS Appointment System

If the request for Copy Issuance of civil registry document will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit:

Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance. (1 copy)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Court decision assigning the client as legal guardian (1 original and 1 photocopy) and/or;

Duly notarized Affidavit of Guardianship
(1 original)

Clerk of the appropriate Court that rendered the decision

Lawyer/Notary Public

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)

Reminder:

§ For authorization letter and Special Power of Attorney (SPA) received from abroad, document owner should provide a scanned/photocopy of passport as valid ID.

Document owner

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Authorization letter or duly notarized
Special Power of Attorney (1 original) complying with the following requirements:

1) Issued by the document owner or the legal guardian, and specifically state that its purpose is to secure civil registry document from PSA. A general statement as to the purpose will not be accepted;

2) Indicate the type of document, and must be able to provide the specific details required in the AF;

3) Typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the Philippine Identification (PhilID) card /ePhilID;

4) Multipurpose SPA can be accepted provided that the intent to secure specific civil registry document/certification from the PSA is specifically indicated;

5) Captured/scanned image of the actual SPA that matches the accompanying valid ID; and

6) Authorization letter sent through email and other instant messaging applications is acceptable provided that the full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner and the authorized person.

Court decision assigning the requester as legal guardian (1 original and 1 photocopy) and/or;

Duly notarized Affidavit of Guardianship
(1 original) supported by any of the following:

1) Barangay Certification that the minor is in the custody of the requesting party/
guardian (1 original)

2) School ID/Report Card of the minor that indicate the name of the requester as Guardian (1 original and 1 photocopy)

Clerk of the appropriate Court that rendered the decision

Lawyer/Notary Public

Office of the Barangay where the Guardian currently resides

Educational institution recognized by the Department of Education.

Valid Identity Document of the Guardian complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and

1 photocopy)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Duly notarized Affidavit of Kinship

(1 original) stating that the requester is the nearest surviving relative of the deceased.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Senior Citizen’s ID Card or any valid ID indicating his/her age with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID
(1 original)

Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs)

Philippine Statistics Authority

PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID
(1 original)

National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health

Philippine Statistics Authority

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Philippine Identification (ID) Card
(1 original) or ePhilID (1 original)

Reminder:

§ PhilID card/ePhilID holders are allowed to request for his/her own document, his/her spouse, and his/her parents

1. Set an appointment at https:// appointment.psa.gov.ph/

1.1 May opt to download the Application Form – Certificate of No Marriage (Green Form) and Health Survey Form (if applicable) from the appointment website.

Reminder:

§ Application Form can be accomplished prior to scheduled date of appointment.

§ Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment.

1.2 Go to the CRS Outlet on the actual date and time of appointment.

Reminder:

§ Clients with PhilID/ePhilID and requesting for his/her own CENOMAR, his/her spouse, and his/her parents, are allowed to transact in the outlet without an appointment.

1.1 CRS Appointment System send out appointment confirmation to the client email address.

1.2 Ensure that the Application Form – Certificate of No Marriage (Green Form) and Health Survey Form are available for download.

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID.

Reminder:

For Authorized Representative (AR)

§ Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) and the AR’s valid ID.

§ CRS Appointment Slip bearing the name of the AR.

2.1 If the request for CENOMAR/Advisory on Marriages will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.

2.1 Check carefully the following information on the presented CRS Appointment Slip:

a. Outlet Name;

b. Name of client;

c. Scheduled date and time; and

d. IDs presented.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet.

3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form.

3.2 Allow temperature check.

3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form.

3.2 Check the body temperature of client using a thermal scanner.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

5. Proceed to the screening area.

5.1 Present the AF and the required documents to the screener for completeness check.

5.1 Screen the AF, Web Access Information Slip, and the requirements.

For PhilID card /ePhilID holders:

5.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

5.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, attach the PhilID Consent Form to the AF and shall be noted for Biometric Authentication at the Releasing Window.

5.3 Return the validated PhilID card/ePhilID to the client.

5.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

5.5 Return the AF, Web Access Information Slip, and the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Encoder prior to the payment of corresponding fees.

Screener,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System

or

Outlet Manager

7. Proceed to the encoding area.

7.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available encoding window.

7.2 Determine the mode of payment of the request, if cash or cashless payment.

7.3 Present the QTN, AF, Web Access Information Slip, and the required documents to the encoder.

7.1 Ensure that the QMS Public Digital Display is functional.

7.2 Ensure that the client is assigned to the Encoder-Collecting Officer role for cashless payment.

7.3 Receive the QTN, AF, Web Access Information Slip, and other requirements.

7.4 Encode the QTN, retrieve the transaction number using the Web Access Information Slip, and indicate the number of copies based from the AF.

7.5 Return the AF, Web Access Information Slip, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.

Encoder

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

8. Proceed to the payment area.

8.1. Wait for the QTN to be shown in the QMS Public Digital Display to the available payment window.

8.2 Submit the QTN, AF, Web Access Information Slip, and the required documents to the Payment Window.

8.3 Pay the corresponding fee for the request, either in cash or through online cashless payment.

· Priority Clients to proceed to the Priority Lane.

· Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane.

Reminder:

· Check the details in the issued Official Receipt (OR).

· Make sure to count the change before leaving the counter.

8.1 Ensure that the QMS Public Digital Display is functional.

8.2 Receive and check the QTN, AF, Web Access Information Slip, and the requirements.

8.3 Retrieve the transaction in the system using the search query.

8.4 Accept the corresponding payment and generate an Official Receipt (OR).

8.5 Inform the client to wait the QTN

to be shown in the QMS Public Digital Display in the Releasing Area.

8.6 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF.

8.7 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the requested document.

For Priority Clients:

8.8 Instruct the Priority Client to wait for the release of the document.

Total Fee

Php 80.00 per copy

Breakdown:

Processing Fee:

-Php 50.00

Documentary Stamp Tax

-Php 30.00

Collecting Officer,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

9. Proceed to the Releasing Area.

9.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available releasing window.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

10. Proceed to the Releasing Window.

10.1 Present the ORIGINAL OR and other requirements.

For PhilID card /ePhilID holders:

10.2 For PhilID card /ePhilID holders subject to biometric authentication, allow to scan the finger print using the fingerprint scanner.

10.1 Require the client to present / submit the requirements and check for correctness and completeness.

For PhilID card / ePhilID holders:

10.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

10.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, check the PhilID Consent Form attached in the AF.

10.2.2 Ensure to complete the authentication procedure in the CRS Authentication Application using the client’s biometrics via fingerprint scanner.

10.2.3 For failed fingerprint scanning, perform Demographic Authentication using the PhilSys Control Number (PCN) of the PhilID Card/ ePhilID, and Last Name of the PhilID/ePhilID owner and Date of Birth.

10.3 Return the validated PhilID card/ePhilID to the client.

10.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

10.5 Retrieve the transaction in the system using the search query.

10.6 Check the status of the DocPrint CENOMAR request.

10.7 If the processed request yielded positive result, print the Advisory of Marriage

(CEMAR).

10.7.1 Print the Advisory of Marriages (CEMAR) in the Security Paper (Secpa).

10.7.2 Control the printed document in SECPA using the system.

10.8 If the processed request yielded negative result, print the

CENOMAR in SECPA.

10.8.1 Control the printed document in SECPA using the system.

10.9 If processed request yielded manual verification result, print Manual Verification Advisory.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

11. Check the document.

11.1 Sign the “Acknowledgement of Receipt” portion at the back of the AF and indicate the date of receipt.

11.1 Release the documents to the client with the Web Access Information Slip.

11.2 Ensure the client signed the “Conforme” portion at the back of the AF, indicating the printed name, signature and id number.

11.4 Ensure the “Acknowledgement of Receipt” is accomplished by the client, indicating the printed name, signature and date of release.

11.4 Affix the initials of the Releaser in the OR.

11.5 Attached all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet.

Reminder:

▪ If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.

If applicable, properly filled-out Health Survey Form (1 copy); or

Updated QR Code of the COVID-19 Digital Contact Tracing App

Entry points of the PSA Civil Registry System Outlets;

Or at the CRS Appointment System

Google Play Store or Apple App Store

Completely filled-up Application Form (AF) – Marriage Certificate (Pink Form) accomplished in PRINTED LETTERS

(1 copy)

AF dispenser at the PSA Civil Registry System Outlet;

Or at the CRS Appointment System

If the request for Copy Issuance of civil registry document will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit:

Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance. (1 copy)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Court decision assigning the client as legal guardian (1 original and 1 photocopy) and/or;

Duly notarized Affidavit of Guardianship
(1 original)

Clerk of the appropriate Court that rendered the decision

Lawyer/Notary Public

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Valid Identity Document (ID) of any of the contracting parties (husband or wife) authorizing the representative complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and

1 photocopy)

Reminder:

▪ For Authorization letter/Special Power of Attorney (SPA) received from abroad, document owner should provide a scanned/photocopy of the passport as valid ID.

Any of the contracting parties (husband or wife) authorizing the representative.

Valid ID of any of the contracting parties should be issued by Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Authorization letter or duly notarized
Special Power of Attorney (1 original) complying with the following requirements:

1) Issued by the document owner or the legal guardian, and specifically state that its purpose is to secure civil registry document from PSA. A general statement as to the purpose will not be accepted;

2) Indicate the type of document, and must be able to provide the specific details required in the AF;

3) Typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the Philippine Identification (PhilID) card /ePhilID;

4) Multipurpose SPA can be accepted provided that the intent to secure specific civil registry document/certification from the PSA is specifically indicated;

5) Captured/scanned image of the actual SPA that matches the accompanying valid ID; and

6) Authorization letter sent through email and other instant messaging applications is acceptable provided that the full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner and the authorized person.

Senior Citizen’s ID Card or any valid ID indicating his/her age with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID 
(1 original)

Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs)

Philippine Statistics Authority

PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID (1 original)

National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health

Philippine Statistics Authority

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, Philpost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Philippine Identification (ID) Card
(1 original) or ePhilID (1 original)

Reminder:

▪ PhilID card/ePhilID holders are allowed to request only his/her own marriage document and his/her parents

1. Set an appointment at https:// appointment.psa.gov.ph/

1.1 May opt to download the Application Form- Marriage Certificate (Pink Form) and Health Survey Form (if applicable) from the appointment website.

Reminder:

§ Application Form can be accomplished prior to scheduled date of appointment.

§ Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment.

1.2 Go to the CRS Outlet on the actual date and time of appointment.

Reminder:

▪ Clients with PhilID/ePhilID and requesting for copy of his/her own marriage document and his/her parents, are allowed to transact in the outlet without an appointment.

1.1 CRS Appointment System send out appointment confirmation to the client email address.

1.2 Ensure that the Application Form- Marriage Certificate (Pink Form) and Health Survey Form are available for download.

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID.

Reminder:

For Authorized Representative (AR)

▪ Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) and the AR’s valid ID.

▪ CRS Appointment Slip bearing the name of the AR.

2.1 If the request for Copy Issuance of civil registry document will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.

2.1 Check carefully the following information on the presented CRS Appointment Slip:

a. Outlet Name;

b. Name of client;

c. Scheduled date and time; and

d. IDs presented.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet.

3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form.

3.2 Allow temperature check.

3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form.

3.2 Check the body temperature of client using a thermal scanner.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

5. Proceed to the screening area.

5.1 Present the AF, Web Access Information Slip, and the required documents to the screener for completeness check.

5.1 Screen the AF, Web Access Information Slip, and the requirements.

For PhilID card /ePhilID holders:

5.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

5.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, attach the PhilID Consent Form to the AF and shall be noted for Biometric Authentication at the Releasing Window.

5.3 Return the validated PhilID card/ePhilID to the client.

5.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

5.5 Return the AF, Web Access Information Slip, and the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Encoder prior to the payment of corresponding fees.

Screener,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal/Security Guard

Outlet Supervisor

PSA Civil Registry System

or

Outlet Manager

7. Proceed to the encoding area.

7.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available encoding window.

7.2 Determine the mode of payment of the request, if cash or cashless payment.

7.3 Present the QTN, AF, Web Access Information Slip, and the required documents to the encoder.

7.1 Ensure that the QMS Public Digital Display is functional.

7.2 Ensure that the client is assigned to the Encoder-Collecting Officer role for cashless payment.

7.3 Receive the QTN, AF, Web Access Information Slip, and other requirements.

7.4 Encode the QTN, retrieve the transaction number using the Web Access Information Slip, and indicate the number of copies based from the AF.

7.5 Return the AF, Web Access Information Slip, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.

Encoder

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

8. Proceed to the payment area.

8.1. Wait for the QTN to be shown in the QMS Public Digital Display to the available payment window.

8.2 Submit the QTN, AF, Web Access Information Slip, and the required documents to the Payment Window.

8.3 Pay the corresponding fee for the request, either in cash or through online cashless payment.

▪ Priority Clients to proceed to the Priority Lane.

▪ Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane.

Reminder:

▪ Check the details in the issued Official Receipt (OR).

▪ Make sure to count the change before leaving the counter.

8.1 Ensure that the QMS Public Digital Display is functional.

8.2 Receive and check the QTN, AF, Web Access Information Slip, and the requirements.

8.3 Retrieve the transaction in the system using the search query.

8.4 Accept the corresponding payment and generate an Official Receipt (OR).

8.5 Inform the client to wait the QTN

to be shown in the QMS Public Digital Display in the Releasing Area.

8.6 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF and Web Access Information Slip.

8.7 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the requested document.

For Priority Clients:

8.8 Instruct the Priority Client to wait for the release of the document.

Total Fee

Php 80.00 per copy

Breakdown:

Processing Fee:

-Php 50.00

Documentary Stamp Tax

-Php 30.00

Collecting Officer,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

9. Proceed to the Releasing Area.

9.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available releasing window.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

10. Proceed to the Releasing Window.

10.1 Present the ORIGINAL OR and other requirements.

For PhilID card /ePhilID holders:

10.2 For PhilID card /ePhilID holders subject to biometric authentication, allow to scan the finger print using the fingerprint scanner.

10.1 Require the client to present/ submit the requirements and check for correctness and completeness.

For PhilID card /ePhilID holders:

10.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

10.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, check the PhilID Consent Form attached in the AF.

10.2.2 Ensure to complete the authentication procedure in the CRS Authentication Application using the client’s biometrics via fingerprint scanner.

10.2.3 For failed fingerprint scanning, perform Demographic Authentication using the PhilSys Control Number (PCN) of the PhilID Card/ ePhilID, and Last Name of the PhilID/ePhilID owner and Date of Birth.

10.3 Return the validated PhilID card/ePhilID to the client.

10.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

10.5 Retrieve the transaction in the system using the search query.

10.6 Check the status of the DocPrint Marriage request.

10.7 If the processed request yielded positive result, print the

PSA copy of the Marriage Certificate.

10.7.1 Print the Marriage Certificate in the Security Paper (Secpa).

10.7.2 Control the printed document in SECPA using the system.

10.8 If the processed request yielded negative result, print the

Negative Certification of Marriage in SECPA, and

Negative Result Advisory.

10.8.1 Control the printed document in SECPA using the system.

10.9 If processed request yielded manual verification result, print Manual Verification Advisory.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

11. Check the document.

11.1 Sign the “Acknowledgement of Receipt” portion at the back of the AF and indicate the date of receipt.

11.1 Release the documents to the client with the Web Access Information Slip.

11.1.1 For negative result of request, advise the client to request an endorsement of his/her Marriage Certificate from the Local Civil Registry Office (LCRO) where the Marriage was registered to PSA.

11.2.1 In case the image of the marriage document from the CRS Database is blurred, explain to the client the quality of the printed document.

Reminder:

▪ The client must be given an option for a clearer copy of the marriage document through re-scanning of the image.

11.2.2 If the client agreed to have the requested marriage document subjected to re-scanning, inform the client to wait for the Short Messaging Service (SMS) notification on the availability of the release of the requested document.

11.3 Ensure the client signed the “Conforme” portion at the back of the AF, indicating the printed name, signature and id number.

11.4 Ensure the “Acknowledgement of Receipt” is accomplished by the client, indicating the printed name, signature and date of release.

11.5 Affix the initials of the Releaser in the OR.

11.6 Attached all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

1. Blurred copies of document/s from the CRS database will still be made available to the clients.

1.1 For client requesting clearer copy of the document, a request shall be made at the CRS Outlet.

1.2 The Releaser/ Care Officer will create a transaction for rework.

1.3 The RSO to tag the transaction as MV for processing of backend units.

1.4 Document is for pull-out from the Archive for re-scanning and other related processes.

1.5 Client to wait for the Short Messaging Service (SMS) notification on the availability of the document for release.

2. In the event that the RSO verification yielded a negative result but with Vital Event Information, the RSO tag the transaction to Manual Verification.

2.1 Document is for pull-out from the Archive for scanning and other related processes.

2.2 Client to wait for the Short Messaging Service (SMS) notification on the availability of the document for release.

3. In the event that the document issued to the client has incomplete/ incorrect annotation, a request for Rework will be created.

3.1 Releaser/Care Officer will endorse to the backend unit for creation of transaction for rework and reschedule the date of release.

3.2 Backend units to reprocess the annotation request.

3.3 Client to wait for the Short Messaging Service (SMS) notification on the availability of the document.

Printed or electronic copy of valid CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet.

Reminder:

§ If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.

If applicable, properly filled-out Health Survey Form (1 copy); or

Updated QR Code of the COVID-19 Digital Contact Tracing App

Entry points of the PSA Civil Registry System Outlets;

Or at the CRS Appointment System

Google Play Store or Apple App Store

AF dispenser at the PSA Civil Registry System Outlet;

Or at the CRS Appointment System

If the request for Copy Issuance of civil registry document will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit:

Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance. (1 copy)

Duly notarized Affidavit of Kinship

(1 original) stating that the requester is the nearest surviving relative of the deceased.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Court decision assigning the requester as legal guardian (1 original and 1 photocopy) and/or;

Duly notarized Affidavit of Guardianship

(1 original) supported by any of the following:

1) Barangay Certification that the deceased was living with the requesting party as his/her guardian at the time of death
(1 original)

2) School ID/Report Card of the minor that indicates the name of the requester as Guardian (1 original and 1 photocopy)

Clerk of the appropriate Court that rendered the decision

Lawyer/Notary Public

Office of the Barangay where the Guardian currently resides.

Educational institution recognized by the Department of Education.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Valid Identity Document (ID) of the requesting father of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)

Reminder:

§ The name of the Father should appear in the Birth Certificate of the child.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Senior Citizen’s Identity Document (ID) Card or any valid ID indicating his/her age complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID
(1 original)

Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs)

Philippine Statistics Authority

PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID
(1 original)

National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health

Philippine Statistics Authority

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Philippine Identification (ID) Card (1 original) or ePhilID (1 original)

Reminder:

§ PhilID card/ePhilID holders are allowed to request his/her immediate family members (spouse, children, and parents) civil registry documents and certification including authentication.

1. Set an appointment at https:// appointment.psa.gov.ph/

1.1 May opt to download the Application Form – Certificate of No Death (Blue Form) and Health Survey Form (if applicable) from the appointment website.

Reminder:

§ Application Form can be accomplished prior to scheduled date of appointment.

§ Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment.

1.2 Go to the CRS Outlet on the actual date and time of appointment.

Reminder:

§ Clients with PhilID/ePhilID and requesting for the CENODEATH of his/her immediate family members (spouse, children and his/her parents) are allowed to transact in the outlet without an appointment.

1.1 CRS Appointment System send out appointment confirmation to the client email address.

1.2 Ensure that the Application Form – Certificate of No Death (Blue Form) and Health Survey Form are available for download.

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID.

2.1 If the request for CENODEATH/Advisory on Deaths will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.

2.1 Check carefully the following information on the presented CRS Appointment Slip:

a. Outlet Name;

b. Name of client;

c. Scheduled date and time; and

d. IDs presented.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet.

3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form.

3.2 Allow temperature check.

3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form.

3.2 Check the body temperature of client using a thermal scanner.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

5. Proceed to the screening area.

5.1 Present the AF, Web Access Information Slip, and the required documents to the screener for completeness check.

5.1 Screen the AF and the requirements.

For PhilID card /ePhilID holders:

5.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

5.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, attach the PhilID Consent Form to the AF and shall be noted for Biometric Authentication at the Releasing Window.

5.3 Return the validated PhilID card/ePhilID to the client.

5.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

5.5 Return the AF, Web Access Information Slip, and the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Encoder prior to the payment of corresponding fees.

Screener,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System

or

Outlet Manager

7. Proceed to the Encoder window.

7.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available encoding window.

7.2 Determine the mode of payment of the request, if cash or cashless payment.

7.3 Present the QTN, AF, Web Access Information Slip, and the required documents to the encoder.

7.1 Ensure that the QMS Public Digital Display is functional.

7.2 Ensure that the client is assigned to the Encoder-Collecting Officer role for cashless payment.

7.3 Receive the QTN, AF, Web Access Information Slip, and other requirements.

7.4 Encode the QTN, retrieve the transaction number using the Web Access Information Slip, and indicate the number of copies based from the AF.

7.5 Return the AF, Web Access Information Slip, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.

Encoder

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

8. Proceed to the payment area.

8.1. Wait for the QTN to be shown in the QMS Public Digital Display to the available payment window.

8.2 Submit the QTN, AF, Web Access Information Slip, and the required documents to the Payment Window.

8.3 Pay the corresponding fee for the request, either in cash or through online cashless payment.

· Priority Clients to proceed to the Priority Lane.

· Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane.

Reminder:

· Check the details in the issued Official Receipt (OR).

· Make sure to count the change before leaving the counter.

8.1 Ensure that the QMS Public Digital Display is functional.

8.2 Receive and check the QTN, AF, Web Access Information Slip, and the requirements.

8.3 Retrieve the transaction in the system using the search query.

8.4 Accept the corresponding payment and generate an Official Receipt (OR).

8.5 Inform the client to wait the QTN

to be shown in the QMS Public Digital Display in the Releasing Area.

8.6 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF and Web Access Information Slip.

8.7 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the requested document.

For Priority Clients:

8.8 Instruct the Priority Client to wait for the release of the document.

Total Fee Php 80.00 per copy

Breakdown:

Processing Fee:

- Php 50.00

Documentary Stamp Tax

- Php 30.00

Collecting Officer,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

9. Proceed to the Releasing Area.

9.1Wait for the QTN to be shown in the QMS Public Digital Display to the available releasing window.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

10. Proceed to the Releasing Window.

10.1 Present the ORIGINAL OR and other requirements.

For PhilID card /ePhilID holders:

10.2 For PhilID card /ePhilID holders subject to biometric authentication, allow to scan the finger print using the fingerprint scanner.

10.1 Require the client to present / submit the requirements and check for correctness and completeness.

For PhilID card / ePhilID holders:

10.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

10.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, check the PhilID Consent Form attached in the AF.

10.2.2 Ensure to complete the authentication procedure in the CRS Authentication Application using the client’s biometrics via fingerprint scanner.

10.2.3 For failed fingerprint scanning, perform Demographic Authentication using the PhilSys Control Number (PCN) of the PhilID Card/ ePhilID, and Last Name of the PhilID/ePhilID owner and Date of Birth.

10.3 Return the validated PhilID card/ePhilID to the client.

10.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

10.5 Retrieve the transaction in the system using the search query.

10.6 Check the status of the DocPrint CENODEATH request.

10.7 If the processed request yielded positive result, print the Advisory on Deaths

(CEDEATH).

10.7.1 Print the Advisory on Deaths (CEDEATH) in the Security Paper (Secpa).

10.7.2 Control the printed document in SECPA using the system.

10.8 If the processed request yielded negative result, print the

CENODEATH in SECPA.

10.8.1 Control the printed document in SECPA using the system.

10.9 If processed request yielded manual verification result, print Manual Verification Advisory.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

11. Check the document.

11.1 Sign the “Acknowledgement of Receipt” portion at the back of the AF and indicate the date of receipt.

11.1 Release the documents to the client with the Web Access Information Slip.

11.2 Ensure the

client signed the

“Conforme” portion

at the back of the

AF, indicating the

printed name,

signature and id

number..

11.3 Ensure the

“Acknowledgement

of Receipt” is

accomplished by

the client, indicating

the printed name,

signature and date

of release.

11.4 Affix the initials of the Releaser in the OR.

11.5 Attached all

the requirements:

QTN, CRS

Appointment Slip (if

printed),

Authorization

Letter/SPA/ Affidavit

and photocopies of

valid IDs to the

AF/transaction slips.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

None

Note: This process is being performed by the system.

None

Note: This process is being performed by the system.

3.1. Receive the requesting party.

3.2. Ask the requesting party to present a physical or digital copy of the transaction slip.

Note: In the absence of the TRN, the Screener shall advise the requesting party to wait for the delivery of the PhilID.

Screener

PhilSys Registration Team (PRT)

4.1. Confirm if the requesting party is the owner of the transaction slip and if he/she received his/her PhilID.

Note: If the requesting party is an authorized representative of the owner of the transaction slip, request him/her to present an authorization letter or a birth/marriage certificate as proof of relationship, if applicable.

Screener

PhilSys Registration Team (PRT)

5.1. Encode the 29-digit TRN.

5.2. Search the availability of the requesting party’s ePhilID.

Note: Requesting parties without available ePhilID shall be required to fill out the prescribed TRN log sheet. The information provided through the log sheet shall be used to inform the registered person once his/her ePhilID becomes available.

5.3. Verify the identity by comparing the face of the requesting party and the front-facing photograph displayed on the screen.

Note: In case of any discrepancy, request to present identification and/or supporting documents.

5.4. Download the PDF file.

5.5. Enter the password to open the PDF file.

5.6. Scan the QR code using https://verify.philsys.gov.ph to check the consistency between the demographic information and embedded photo in the QR code and the ePhilID.

5.7. Print the ePhilID.

5.8. Read the reminders written at the bottom part of the printed ePhilID.

6.1. Issue the printed ePhilID and return the transaction slip.

6.2. Keep a record of TRNs from all issued and/or unissued ePhilID transactions in the log sheet.

Office of the Assistant National Statistician

Civil Registration Service

8^th Floor, CRS Building, East Avenue

Quezon City

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City

1.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

1.1.1. If the AF is not among the list in the transmittal, return to CRS Outlet

1.1.2. If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated CRDs. Processing fee for copy issuance of the annotated COLB is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU

4.1 Check the transmitted documents vs. transmittal.

4.1.1 If the document is not among the list in the transmittal, return to DRCU.

4.1.2 If the document is among the list in the transmittal, proceed to 5.

Uncon/MV Controller

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

6. Match AFs with its supporting documents.

6.1. If document has no AF, return to DRCU for encoding.

Unisys Associate,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database.

7.1. If documents passed specimen signature verification, stamp “Verified by” and date of verification and affix initial/signature on each page of the documents.

7.2. If document did not pass verification, attach the blue stub, and indicate the feedback.

SpecimenSignature Verifier

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and attach evaluation form to the supporting documents.

8.1. Check completeness and consistency of documents.

8.2. Conduct of CRD/CDLI Search verification.

8.3. If no issue or problem is found during screening, route the AFs with the pertinent documents to Annotation Unit

8.4. If the affected CRD contained blurred/unreadable entries, route to Microfilm Archives (refer to page 7 of microfilm process) or to BMD Archives (refer to page 9 of BMD archives)

8.5. If an issue or problem is found during screening, indicate the finding in the evaluation form and prepare feedback

8.6. If the document is found annotated for Supplemental Report, logged out as “positive”.

Screener,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Feedback Clerk,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

10. Attaching of feedback form to documents.

10.1.Preparation of transmittal.

Feedback Clerk,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11.Sending of Feedback

11.1.Check transmittal vs. the documents.

11.2.Scan the feedback form.

11.3.Sort the documents by City/Municipality

11.4.Email the feedback to concerned LCRO.

Administrative Assistant II,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

12. Receipt and control of application forms (AFs) and supporting documents from RA9048/RA10172 and Supplemental Report Unit.

12.1.Check the AFs of transmitted documents vs. list of documents in the transmittal.

12.1.1. If the AF is not among the list in the transmittal, return to RA9048/RA10172 and Supplemental Report Unit.

12.1.2. If the AF is among the list in the transmittal, proceed to the next step.

12.2.Scan “In” the AFs through the Uncon/MV Processing

12.3.Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

15. Annotation of COLB in the CRS database

15.1.Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

15.1.1.If the record passed verification, annotate the image in the CRS database.

15.1.2.If the record does not pass the verification, issue feedback.

15.1.3.If the document is already found annotated for RA908/RA10172, return to RA9048/ RA10172 and Supplemental Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

16. Approval of Annotation

16.1. Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

16.1.1.If passed, approve the annotation in the Electronic Annotation System (EAS)

16.1.2.If failed, disapprove the annotation, and prepare feedback.

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

The following documents subject for annotations depending on the results of evaluation will be routed to the following:

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City

1.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

1.1.1.If the AF is not among the list in the transmittal, return to CRS Outlet

1.1.2.If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated CRDs. Processing fee for copy issuance of the annotated COLB is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU

4.1 Check the transmitted documents vs. transmittal.

4.1.1 If the document is not among the list in the transmittal, return to DRCU.

4.1.2 If the document is among the list in the transmittal, proceed to 5.

Uncon/MV Controller

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

6. Match AFs with its supporting documents.

6.1. If document has no AF, return to DRCU for encoding.

Unisys Associate,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database.

7.1. If documents passed specimen signature verification, stamp “Verified by” and date of verification and affix initial/signature on each page of the documents.

7.2. If document did not pass verification, attach the blue stub, and indicate the feedback.

SpecimenSignature Verifier

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and attach evaluation form to the supporting documents.

8.1. Check completeness and consistency of documents.

8.2. Conduct of CRD/CDLI Search verification.

8.3. If no issue or problem is found during screening, route the AFs with the pertinent documents to Annotation Unit

8.4. If the affected CRD contained blurred/ unreadable entries, route to Microfilm Archives (refer to page 7 of microfilm process) or to BMD Archives (refer to page 9 of BMD archives)

8.5. If an issue or problem is found during screening, indicate the finding in the evaluation form and prepare feedback

8.6. If the document is found annotated for RA 9048/ RA 10172, logged out as “positive”.

Screener,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Feedback Clerk,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

10. Attaching of feedback form to documents.

10.1.Preparation of transmittal.

Feedback Clerk,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11. Sending of Feedback

11.1.Check transmittal vs. the documents.

11.2.Scan the feedback form.

11.3.Sort the documents by City/Municipality

11.4.Email the feedback to concerned LCRO.

Administrative Assistant II,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

12. Receipt and control of application forms (AFs) and supporting documents from RA9048/RA10172 and Supplemental Report Unit.

12.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

12.1.1. If the AF is not among the list in the transmittal, return to RA9048/RA10172 and Supplemental Report Unit

12.1.2. If the AF is among the list in the transmittal, proceed to the next step.

12.2. Scan “In” the AFs through the Uncon/MV Processing

12.3. Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

15. Annotation of COLB in the CRS database

15.1.Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

15.1.1.If the record passed verification, annotate the image in the CRS database.

15.1.2.If the record does not pass the verification, issue feedback.

15.1.3.If the document is already found annotated for RA908/RA10172, return to RA9048/ RA10172 and Supplemental Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

16. Approval of Annotation

16.1. Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

16.1.1.If passed, approve the annotation in the Electronic Annotation System (EAS)

16.1.2.If failed, disapprove the annotation, and prepare feedback

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

The following documents subject for annotations depending on the results of evaluation will be routed to the following:

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City

1.1 Check the AFs of transmitted documents vs. list of documents in the transmittal

1.1.1 If the AF is not among the list in the transmittal, return to CRS Outlet

1.1.2 If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated CRDs. Processing fee for copy issuance of the annotated COLB is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU

4.1 Check the transmitted documents vs. transmittal.

4.1.1 If the document is not among the list in the transmittal, return to DRCU

4.1.2 If the document is among the list in the transmittal, proceed to printing

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database

7.1 If documents passed the specimen signature verification, stamp “Verified by” and date of verification and affix initial/ signature of the Authentication Officer on each page of the documents

7.2 If document did not pass verification, attach the blue stub and indicate findings and feedback

Unisys Associate, Specimen Signature Verifier

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and evaluation with attached evaluation form to the supporting documents

8.1 If the document passed the screening and evaluation process, route to Annotation Archives/Unit for loading of the amended COLB in CRS database

8.2 If the document failed the screening and evaluation procedure, indicate the findings in the evaluation form and issue appropriate feedback

8.3 If the document is found annotated, logged out as “positive”.

Registration Officer II and

 Registration Officer I

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Feedback Clerk

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

COSW

Court Decree Unit, CRMD,

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11. Receipt and control of application forms (AFs) and supporting documents from Court Decree Unit

11.1  Check the AFs of transmitted documents vs. list of documents in the transmittal.

11.1.1 If the AF is not among the list in the transmittal, return to Court Decree Unit

11.1.2 If the AF is among the list in the transmittal, proceed to the next step.

11.2  Scan “In” the AFs through the Uncon/MV Processing

11.3  Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

14. Annotation of COLB in the CRS database

14.1 Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

14.1.1 If the record passed verification, annotate the image in the CRS database

14.1.2 If the record does not pass the verification, issue a feedback.

14.1.3If the amended COLB is already loaded in the CRS Database, route to Court Decree Unit for logging out in the system

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

15. Approval of Annotation

15.1 Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

15.1.1 If passed, approve the annotation in the Electronic Annotation System (EAS)

15.1.2 If failed, disapprove the annotation, and prepare feedback

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

The transaction may be routed to the following unit if the primary document (un-annotated) is negative in the CRS database or contains blurred/unreadable entries for rescanning.

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

9. Registered Affidavit of Acknowledgment (AA), Affidavit of Admission of Paternity (AAP), Private Handwritten Instrument (PHI) or any proof of recognition made by the father in favor of the child, in case:

a. the child was born before the effectivity of the Family Code of the Philippines, or

b. the AOL was executed solely by the mother.

8. Registered Affidavit of Acknowledgment (AA), Affidavit of Admission of Paternity (AAP), Private Handwritten Instrument (PHI) or any proof of recognition made by the father in favor of the child, in case:

a. the child was born before the effectivity of the Family Code of the Philippines, or

b. the AOL was executed solely by the mother.

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City

1.1. Check the AFs of transmitted documents vs. list of documents in the transmittal

1.1.1. If the AF is not among the list in the transmittal, return to CRS Outlet

1.1.2. If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated CRDs. Processing fee for copy issuance of the annotated COLB is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU.

4.1. Check the transmitted documents vs. transmittal.

4.1.1.If the document is not among the list in the transmittal, return to DRCU.

4.1.2.If the document is among the list in the transmittal, proceed to 5.

Uncon/MV Controller

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

6. Match AFs with its supporting documents.

6.1. If document has no AF, return to DRCU for encoding.

Unisys Associate

Legal Instruments Unit, CRMD,

 8^th Floor CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database

7.1. If documents passed specimen signature verification, stamp “Verified by” and date of verification and affix initial/signature on each page of the documents

7.2. If document did not pass verification, attach the blue stub and indicate the feedback

Specimen Signature Verifier,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and attach evaluation form to the supporting documents.

8.1. Check completeness and consistency of documents.

8.2. Conduct of CRD/CDLI Search verification.

8.3. If no issue or problem is found during screening, forward the set AFs with the pertinent documents to Cenomarian

8.4. If the affected CRD contained blurred/ unreadable entries, route to Microfilm Archives (refer to page 7 of microfilm process) or to BMD Archives (refer to page 9 of BMD archives)

8.5. If an issue or problem is found during screening, indicate the finding in the evaluation form and forward the set AFs with the pertinent documents to Cenomarian

8.6. If the document is found annotated for Legitimation, logged out as “positive”.

Screener,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

9. Conduct CENOMAR Verification

9.1.If passed, stamp “Parents with No Legal Impediment” and route to Annotation Archives/Unit.

9.2.If failed, stamp “Parents with Legal Impediment” and prepare feedback

9.3.If passed but with incomplete requirements, prepare feedback

Cenomarian,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Feedback Clerk,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11. Attaching of feedback form to documents.

11.1.Preparation of transmittal.

Feedback Clerk,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

COSW,

Legal Instruments Unit,

CRMD

8^th Floor CRS Building

13. Sending of Status of processed documents to the concerned LCRO

13.1.Approved and Annotated CRDs

13.2. Documents with Feedback

Administrative Aide VI and COSW

CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

14. Receipt and control of application forms (AFs) and supporting documents from Legal Instruments Unit

14.1.Check the AFs of transmitted documents vs. list of documents in the transmittal

14.1.1.If the AF is not among the list in the transmittal, return to RA9048/RA10172 and Supplemental Report Unit

14.1.2.If the AF is among the list in the transmittal, proceed to the next step.

14.2.Scan “In” the AFs through the Uncon/MV Processing

14.3.Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

17. Annotation of COLB in the CRS database

17.1.Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

17.1.1.If the record passed verification, annotate the image in the CRS database

17.1.2.If the record does not pass the verification, issue a feedback.

17.1.3.If the document is already found annotated for legitimation, return to Legal Instruments Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

18. Approval of Annotation

18.1.Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

18.1.1.If passed, approve the annotation in the Electronic Annotation System (EAS).

18.1.2.If failed, disapprove the annotation, and prepare feedback

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

7. Other requirements, if applicable

a. Authentic writing and Certificate of Death/Report of Death/Judicial Declaration of Presumptive Death of the spouse (in absence of affidavit of admission of paternity of the deceased father) for Old IRR

b. Private Handwritten instrument and Certificate of Death/Report of Death/Judicial Declaration of Presumptive Death of the spouse (in absence of affidavit of admission of paternity of the deceased father) for RIRR

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City

1.1. Check the AFs of transmitted documents vs. list of documents in the transmittal

1.1.1. If the AF is not among the list in the transmittal, return to CRS Outlet

1.1.2. If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated CRDs. Processing fee for copy issuance of the annotated COLB is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU.

4.1. Check the transmitted documents vs. transmittal.

4.1.1. If the document is not among the list in the transmittal, return to DRCU.

4.1.2. If the document is among the list in the transmittal, proceed to 5.

Uncon/MV Controller

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

6. Match AFs with its supporting documents.

6.1. If document has no AF, return to DRCU for encoding.

Unisys Associate

Legal Instruments Unit, CRMD,

 8^th Floor CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database

7.1. If documents passed specimen signature verification, stamp “Verified by” and date of verification and affix initial/ signature on each page of the documents

7.2. If document did not pass verification, attach the blue stub and indicate the feedback

Specimen Signature Verifier,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and attach evaluation form to the supporting documents.

8.1. Check completeness and consistency of documents.

8.2. Conduct of CRD/CDLI Search verification.

8.3. If no issue or problem is found during screening, route the AFs with the pertinent documents to Annotation Unit

8.4. If the affected CRD contained blurred/ unreadable entries, route to Microfilm Archives (refer to page 7 of microfilm process) or to BMD Archives (refer to page 9 of BMD archives)

8.5. If an issue or problem is found during screening, indicate the finding in the evaluation form and prepare feedback

8.6. If the document is found annotated for RA 9255 or the child is already under the surname of the father, logged out as “positive”.

Screener,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Feedback Clerk,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

10. Attaching of feedback form to documents.

10.1.Preparation of transmittal.

Feedback Clerk,

Legal Instruments Unit, CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

COSW,

Legal Instruments Unit,

CRMD

8^th Floor CRS Building

12. Sending of Status of processed documents to the concerned LCRO

12.1. Approved and Annotated CRDs

12.2. Documents with Feedback

Administrative Aide VI and COSW

CRMD,

 CRS Building, Quezon City

Supervisor

Legal Instruments Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

13. Receipt and control of application forms (AFs) and supporting documents from Legal Instruments Unit

13.1. Check the AFs of transmitted documents vs. list of documents in the transmittal

13.1.1. If the AF is not among the list in the transmittal, return to Legal Instruments Unit

13.1.2. If the AF is among the list in the transmittal, proceed to the next step.

13.2. Scan “In” the AFs through the Uncon/MV Processing

13.3. Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

16. Annotation of COLB in the CRS database

16.1. Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

16.1.1. If the record passed verification, annotate the image in the CRS database

16.1.2. If the record does not pass the verification, issue a feedback.

16.1.3. If the document is already found annotated for RA 9255, return to Legal Instruments Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

17. Approval of Annotation

17.1. Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

17.1.1. If passed, approve the annotation in the Electronic Annotation System (EAS).

17.1.2. If failed, disapprove the annotation, and prepare feedback

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City.

1.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

1.1.1. If the AF is not among the list in the transmittal, return to CRS Outlet.

1.1.2. If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated CRDs. Processing fee for copy issuance of the annotated COLB is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU.

4.1. Check the transmitted documents vs. transmittal.

4.1.1. If the document is not among the list in the transmittal, return to DRCU.

4.1.2. If the document is among the list in the transmittal, proceed to printing.

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database.

7.1. If documents passed the specimen signature verification, stamp “Verified by” and date of verification and affix initial/ signature of the Authentication Officer on each page of the documents.

7.2. If document did not pass verification, attach the blue stub, and indicate findings and feedback.

Unisys Associate, Specimen Signature Verifier

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and evaluation with attached evaluation form to the supporting documents.

8.1. If no issue or problem is found during screening, route the AFs with the pertinent documents to Annotation Unit

8.2. If an issue or problem is found during screening, indicate the finding in the evaluation form and prepare feedback

8.3. If the document is found annotated for Change of Name/ Cancellation/ Correction, logged out as “positive”.

Registration Officer II and

 Registration Officer I

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Feedback Clerk

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

COSW

Court Decree Unit, CRMD,

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11. Receipt and control of application forms (AFs) and supporting documents from Court Decree Unit

11.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

11.1.1.If the AF is not among the list in the transmittal, return to Court Decree Unit

11.1.2.If the AF is among the list in the transmittal, proceed to the next step.

11.2. Scan “In” the AFs through the Uncon/MV Processing.

11.3.Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

9. Annotation of COLB in the CRS database

9.1. Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

9.1.1. If the record passed verification, annotate the image in the CRS database.

9.1.2. If the record does not pass the verification, issue feedback.

9.1.3. If the annotated CRDs is already loaded in the CRS Database, route to Court Decree Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

10. Approval of Annotation

10.1. Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

10.1.1.If passed, approve the annotation in the Electronic Annotation System (EAS).

10.1.2.If failed, disapprove the annotation, and prepare feedback.

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

The following documents subject for annotations depending on the results of evaluation will be routed to the following:

· Negative Record in the PSA database or for clear copy

For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

1. Approved petition with the C/MCR decision (one photocopy certified by the concerned LCRO)

· Correction of Clerical Error [CCE]

· Change of first name [CFN]

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City

1.1.Check the AFs of transmitted documents vs. list of documents in the transmittal.

1.1.1.If the AF is not among the list in the transmittal, return to CRS Outlet

1.1.2.If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated CRDs. Processing fee for copy issuance of the annotated COLB is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU

4.1Check the transmitted documents vs. transmittal.

4.1.1 If the document is not among the list in the transmittal, return to DRCU.

4.1.2If the document is among the list in the transmittal, proceed to 5.

Uncon/MV Controller

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

6. Match AFs with its supporting documents.

6.1.If document has no AF, return to DRCU for encoding.

Unisys Associate,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database.

7.1.If documents passed specimen signature verification, stamp “Verified by” and date of verification and affix initial/signature on each page of the documents.

7.2.If document did not pass verification, attach the blue stub, and indicate the feedback.

SpecimenSignature Verifier

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and attach evaluation form to the supporting documents.

8.1.Check completeness and consistency of documents.

8.2.Conduct of CRD/CDLI Search verification.

8.3.If no issue or problem is found during screening, route the AFs with the pertinent documents to Annotation Unit

8.4.If the affected CRD contained blurred/unreadable entries, route to Microfilm Archives (refer to page 7 of Microfilm Process) or to BMD Archives (refer to page 9 of BMD archives)

8.5.If an issue or problem is found during screening, indicate the finding in the evaluation form and prepare feedback

8.6.If the document is found annotated for RA 9048/ RA 10172, logged out as “positive”.

Screener,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Feedback Clerk,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

10. Attaching of feedback form to documents.

10.1.Preparation of transmittal.

Feedback Clerk,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11. Sending of Feedback

11.1.Check transmittal vs. the documents.

11.2.Scan the feedback form.

11.3.Sort the documents by City/Municipality

11.4.Email the feedback to concerned LCRO.

Administrative Assistant II,

RA9048/RA10172 and Supplemental Report Unit, CRMD,

 CRS Building, Quezon City

Supervisor

RA9048/RA10172 and Supplemental Report Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

12. Receipt and control of application forms (AFs) and supporting documents from RA9048/RA10172 and Supplemental Report Unit.

12.1 Check the AFs of transmitted documents vs. list of documents in the transmittal.

12.1.1 If the AF is not among the list in the transmittal, return to RA9048/RA10172 and Supplemental Report Unit.

12.1.2 If the AF is among the list in the transmittal, proceed to the next step.

12.2 Scan “In” the AFs through the Uncon/MV Processing

12.3 Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

15. Annotation of COLB in the CRS database

15.1 Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

15.1.1 If the record passed verification, annotate the image in the CRS database.

15.1.2 If the record does not pass the verification, issue feedback.

15.1.3 If the document is already found annotated for RA908/RA10172, return to RA9048/ RA10172 and Supplemental Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

16. Approval of Annotation

16.1 Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

16.1.1 If passed, approve the annotation in the Electronic Annotation System (EAS)

16.1.2 If failed, disapprove the annotation, and prepare feedback.

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

The following documents subject for annotations depending on the results of evaluation will be routed to the following:

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

1. Certificate of Divorce

2. Conversion to Islam of the husband

3. Conversion to Islam of the wife

4. Joint Affidavit of Ratification

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City.

1.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

1.1.1. If the AF is not among the list in the transmittal, return to CRS Outlet.

1.1.2. If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated COM. Processing fee for copy issuance of the annotated COM is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU.

4.1. Check the transmitted documents vs. transmittal.

4.1.1. If the document is not among the list in the transmittal, return to DRCU.

4.1.2. If the document is among the list in the transmittal, proceed to printing.

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database.

7.1. If documents passed the specimen signature verification, stamp “Verified by” and date of verification and affix initial/ signature of the Authentication Officer on each page of the documents.

7.2. If document did not pass verification, attach the blue stub, and indicate findings and feedback.

Unisys Associate, Specimen Signature Verifier

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and evaluation with attached evaluation form to the supporting documents.

8.1. If no issue or problem is found during screening, route the AFs with the pertinent documents to Annotation Unit

8.2. If an issue or problem is found during screening, indicate the finding in the evaluation form and prepare feedback

8.3. If the document is found annotated Sharia Courts Decision on Divorce, logged out as “positive”.

Registration Officer II and

 Registration Officer I

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Feedback Clerk

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

COSW

Court Decree Unit, CRMD,

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11. Receipt and control of application forms (AFs) and supporting documents from Court Decree Unit

11.1.  Check the AFs of transmitted documents vs. list of documents in the transmittal.

11.1.1. If the AF is not among the list in the transmittal, return to Court Decree Unit

11.1.2. If the AF is among the list in the transmittal, proceed to the next step.

11.2.Scan “In” the AFs through the Uncon/MV Processing.

11.3.Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

14. Annotation of COLB in the CRS database

14.1.Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

14.1.1.If the record passed verification, annotate the image in the CRS database.

14.1.2.If the record does not pass the verification, issue feedback.

14.1.3.If the annotated COM is already loaded in the CRS Database, route to Court Decree Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

15. Approval of Annotation

15.1. Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

15.1.1.If passed, approve the annotation in the Electronic Annotation System (EAS).

15.1.2.If failed, disapprove the annotation, and prepare feedback.

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

The following documents subject for annotations depending on the results of evaluation will be routed to the following:

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City.

1.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

1.1.1. If the AF is not among the list in the transmittal, return to CRS Outlet.

1.1.2. If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated COM. Processing fee for copy issuance of the annotated COM is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU.

4.1. Check the transmitted documents vs. transmittal.

4.1.1. If the document is not among the list in the transmittal, return to DRCU.

4.1.2. If the document is among the list in the transmittal, proceed to printing.

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database.

7.1. If documents passed the specimen signature verification, stamp “Verified by” and date of verification and affix initial/ signature of the Authentication Officer on each page of the documents.

7.2. If document did not pass verification, attach the blue stub, and indicate findings and feedback.

Unisys Associate, Specimen Signature Verifier

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and evaluation with attached evaluation form to the supporting documents.

8.1.If no issue or problem is found during screening, route the AFs with the pertinent documents to Annotation Unit

8.2.If an issue or problem is found during screening, indicate the finding in the evaluation form and prepare feedback

8.3. If the document is found annotated for Declaration of Nullity/ Presumptive Death/ Annulment, logged out as “positive”

Registration Officer II and

 Registration Officer I

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Feedback Clerk

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

COSW

Court Decree Unit, CRMD,

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11. Receipt and control of application forms (AFs) and supporting documents from Court Decree Unit

11.1.  Check the AFs of transmitted documents vs. list of documents in the transmittal.

11.1.1. If the AF is not among the list in the transmittal, return to Court Decree Unit

11.1.2. If the AF is among the list in the transmittal, proceed to the next step.

11.2. Scan “In” the AFs through the Uncon/MV Processing.

11.3.Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

9. Annotation of COLB in the CRS database

9.1. Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

9.1.1. If the record passed verification, annotate the image in the CRS database.

9.1.2. If the record does not pass the verification, issue feedback.

9.1.3. If the annotated COM is already loaded in the CRS Database, route to Court Decree Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

10. Approval of Annotation

10.1. Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

10.1.1.If passed, approve the annotation in the Electronic Annotation System (EAS).

10.1.2.If failed, disapprove the annotation, and prepare feedback.

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

The following documents subject for annotations depending on the results of evaluation will be routed to the following:

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

1. Receipt and control of application forms (AFs) and supporting documents filed by the client at the PSA CRS Outlet - East Avenue, Quezon City.

1.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

1.1.1. If the AF is not among the list in the transmittal, return to CRS Outlet.

1.1.2. If the AF is among the list in the transmittal, proceed to 2.

None

Note: AF here is for request for copy issuance of Premium Annotated COM. Processing fee for copy issuance of the annotated COM is being collected by the PSA CRS Outlet - East Avenue, Q.C.

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

4. Receipt and Control of documents from DRCU.

4.1. Check the transmitted documents vs. transmittal.

4.1.1. If the document is not among the list in the transmittal, return to DRCU.

4.1.2. If the document is among the list in the transmittal, proceed to printing.

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Uncon/MV Processing

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

7. Verify the specimen signature of the authorized LCRO signatory in the database.

7.1. If documents passed the specimen signature verification, stamp “Verified by” and date of verification and affix initial/ signature of the Authentication Officer on each page of the documents.

7.2. If document did not pass verification, attach the blue stub, and indicate findings and feedback.

Unisys Associate, Specimen Signature Verifier

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

8. Conduct detailed screening and evaluation with attached evaluation form to the supporting documents.

8.1.If no issue or problem is found during screening, route the AFs with the pertinent documents to Annotation Unit

8.2.If an issue or problem is found during screening, indicate the finding in the evaluation form and prepare feedback

8.3. If the document is found annotated for Foreign Divorce, logged out as “positive”.

Registration Officer II and

 Registration Officer I

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Unisys Associate, Feedback Clerk

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

COSW

Court Decree Unit, CRMD,

Supervisor

Court Decree Unit, CRMD,

CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

11. Receipt and control of application forms (AFs) and supporting documents from Court Decree Unit

11.1. Check the AFs of transmitted documents vs. list of documents in the transmittal.

11.1.1. If the AF is not among the list in the transmittal, return to Court Decree Unit

11.1.2. If the AF is among the list in the transmittal, proceed to the next step.

11.2. Scan “In” the AFs through the Uncon/MV Processing.

11.3.Forward the documents to the Team Lead for distribution to the Annotators.

Uncon/MV Controller

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Team Lead

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

VEI Encoder (Unisys Associate)

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

14. Annotation of COLB in the CRS database

14.1.Countercheck the completeness of the requirements and consistency of entries versus the data in the image/record in CRS database.

14.1.1.If the record passed verification, annotate the image in the CRS database.

14.1.2.If the record does not pass the verification, issue feedback.

14.1.3.If the annotated COM is already loaded in the CRS Database, route to Court Decree Unit for logging out in the system.

Annotator

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

15. Approval of Annotation

15.1. Review the completeness of the requirements and consistencies of entries of the supporting documents as well as the annotation.

15.1.1.If passed, approve the annotation in the Electronic Annotation System (EAS).

15.1.2.If failed, disapprove the annotation, and prepare feedback.

None

Note: Once the document has been approved, copy issuance is available in all CRS Outlets.

Approver

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

Uncon/MV Controller,

Annotation Unit, CRMD, CRS Building, Quezon City

Supervisor

Annotation Unit, CRMD, CRS Building, Quezon City

Chief, CRMD,

CRS Building, Quezon City

The following documents subject for annotations depending on the results of evaluation will be routed to the following:

· Negative Record in the PSA database or for clear copy

· For BReN-linking/BReN-unlinking and Cancellation of an Erroneous Annotations in the Database- AFs are routed to PMU, refer to Page 252 for ECF process and page 259 for Bren-linking/unlinking on the detailed process.

1. The regular annotation requests for Supplemental Report are received through:

Courier.

Monthly Submission.

LCRCU; and

CRS Outlets

1. Receipt and control of documents.

1.1. Check the document/parcel vs. transmittal.

1.1.1. If the document / parcel is not among the list in the transmittal, inform the Central Outlet / LCRCU.

1.1.2. If the document/s are among the list in the transmittal, proceed to 2.

Unisys Associate and COSW,

Document Receipt and Control Unit (DRCU) and Document Processing Unit (DPU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate and COSW,

Document Receipt and Control Unit (DRCU) and Document Processing Unit (DPU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

3. Create VEI Record.

3.1. Search VEI record, if positive proceed to step 4.

3.2. If Negative, create VEI record

1 hour per batch of 30 documents

1 hour per batch of 29 documents

Unisys Associate

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Chief, CRMD

7^th Floor CRS Building

Unisys Associate,

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building

Supervisor

Registration Officer III

Document Receipt and Control Unit (DRCU)

3^rd Floor CRS Building