Printed or electronic copy of valid
CRS Appointment Slip (1 copy) bearing the name of the client that will transact in the PSA Civil Registry System Outlet.

Reminder:

§ If the client is an authorized representative, the CRS Appointment Slip should be in his/her name.

If applicable, properly filled-out Health Survey Form (1 copy); or

Updated QR Code of the COVID-19 Digital Contact Tracing App

Entry points of the PSA Civil Registry System Outlets;

Or at the CRS Appointment System

Google Play Store or Apple App Store

AF dispenser at the PSA Civil Registry System Outlet;

Or at the CRS Appointment System

Photocopy of the Birth Certificate issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy); or

Civil Registry Form No. 1A (Birth-available) of the transcription of Facts of Birth from the Registry Book of Birth issued by the Local Civil Registry Office (LCRO) certified by the issuing officer, with no erasures or any signs of tampering (1 copy)

If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit:

Original Copy of the Official Receipt (OR) from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee as per City Ordinance (1 copy)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Valid Identity Document (ID) of document owner complete with CLEAR PHOTO,
FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and

1 photocopy)

Reminder:

§ For authorization letter/Special Power of Attorney (SPA) received from abroad, the document owner should provide a scanned/or photocopy of the passport as valid ID.

Document owner

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities. 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Authorization letter or duly notarized
Special Power of Attorney (1 original) complying with the following requirements:

1) Issued by the document owner or the legal guardian, and specifically state that its purpose is to secure civil registry document from PSA. A general statement as to the purpose will not be accepted;

2) Indicate the type of document, and must be able to provide the specific details required in the AF;

3) Typewritten or handwritten in a clean sheet of paper and should bear the signature of the document owner. The full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner except for the Philippine Identification (PhilID) card /ePhilID;

4) Multipurpose SPA can be accepted provided that the intent to secure specific civil registry document/certification from the PSA is specifically indicated;

5) Captured/scanned image of the actual SPA that matches the accompanying valid ID; and

6) Authorization letter sent through email and other instant messaging applications is acceptable provided that the full name and signature appearing in the authorization letter must be identical to the valid ID of the document owner and the authorized person.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Court decision assigning the client as legal guardian (1 original and 1 photocopy) and/or;

Duly notarized Affidavit of Guardianship
(1 original) supported by any of the following:

1) Barangay Certification that the minor is in the custody of the client/guardian
(1 original)

2) School ID/Report Card of the minor that indicate the name of the client as Guardian

Clerk of the appropriate Court that rendered the decision

Lawyer/Notary Public

Office of the Barangay where the Guardian currently resides

Educational institution recognized by the Department of Education.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Valid Identity Document (ID) of the requesting father of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy)

Reminder:

§ The name of the Father should appear in the Birth Certificate of the child.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Duly notarized Affidavit of Kinship

(1 original) stating that the requester is the nearest surviving relative of the deceased.

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Senior Citizen’s Identity Document (ID) Card or any valid ID indicating his/her age complete with CLEAR PHOTO,
FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID (1 original)

Office of the Senior Citizens Affairs (OSCA) and/or local government units (LGUs)

Philippine Statistics Authority

PWD ID Card complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original); or

Philippine Identification (ID) Card/ ePhilID (1 original)

National Council on Disability Affairs (NCDA) Office of the Mayor, Office of the Barangay, Department of Social Welfare and Development or other organization with Memorandum of Agreement with the Department of Health

Philippine Statistics Authority

Government Agencies, Non-Government Organizations, Private entities, Schools/Colleges/Universities 

(i.e., PhilID, DFA, LTO, PRC, IBP, GSIS, SSS, PhilPost, Pag-IBIG, COMELEC, NBI, AFP, PNP)

Philippine Identification (ID) Card (1 original) or ePhilID (1 original)

Reminder:

§ PhilID card/ePhilID holders are allowed to request only his/her own, and his/her immediate family members (spouse, children, and parents) civil registry documents and certification including authentication.

1. Set an appointment at https:// appointment.psa.gov.ph/

1.1 May opt to download the Application Form- Birth Certificate (White Form) and Health Survey Form (if applicable) from the appointment website.

Reminder:

§ Application Form can be accomplished prior to scheduled date of appointment.

§ Health Survey Form must be accomplished at the CRS Outlet on the date of the appointment.

1.2 Go to the CRS Outlet on the actual date and time of appointment.

Reminder:

§ Clients with PhilID/ePhilID and requesting for Authentication of own Birth Certificate, or his/her spouse, children, or parents, are allowed to transact in the outlet without an appointment.

1.1 CRS Appointment System send out appointment confirmation to the client email address.

1.2 Ensure that the Application Form- Birth Certificate (White Form) and Health Survey Form are available for download.

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

2. Present the printed or electronic copy of the CRS Appointment Slip and one (1) valid ID.

Reminder:

For Authorized Representative (AR)

§ Valid Identity Document (ID) of the document owner complete with CLEAR PHOTO, FULL NAME IN PRINT, SIGNATURE and issued by an official authority (1 original and 1 photocopy) and the AR’s valid ID.

§ CRS Appointment Slip bearing the name of the AR.

2.1 If the Authentication Request will be availed at the PSA Civil Registry Outlet hosted by the Local Government Unit, present the printed or electronic copy of the CRS Appointment Slip, together with the original OR from Local Government Unit (LGU) as proof of payment of the LGU Add-on Fee, and one (1) valid ID upon entry in the PSA Civil Registry System Outlet.

2.1 Check carefully the following information on the presented CRS Appointment Slip:

a. Outlet Name;

b. Name of client;

c. Scheduled date and time; and

d. IDs presented.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

3. Pass through Health and Safety Protocol of the PSA Civil Registry System Outlet.

3.1 If applicable, allow the updated QR Code of the COVID-19 Digital Contact Tracing App be scanned, or fill-up and submit the Health Survey Form.

3.2 Allow temperature check.

3.1 Ensure that the client scanned and passed the COVID-19 Digital Contact Tracing App, or receive the completely filled-up health survey form.

3.2 Check the body temperature of client using a thermal scanner.

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

5. Proceed to the screening area.

5.1 Present the AF and the required documents to the screener for completeness check.

5.1 Screen the certified photocopy of the Birth Certificate issued by the LCRO, the completeness of the entries in the AF and other requirements.

For PhilID card /ePhilID holders:

5.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

5.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, attach the PhilID Consent Form to the AF and shall be noted for Biometric Authentication at the Releasing Window.

5.3 Return the validated PhilID card/ePhilID to the client.

5.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

5.5 Return the certified photocopy of the Birth Certificate issued by the LCRO, the AF, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Encoder prior to the payment of corresponding fees.

Screener

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

Information Marshal/ Security Guard

Outlet Supervisor

PSA Civil Registry System Outlet

or

Outlet Manager

7. Proceed to the encoding area.

7.1 Wait for the QTN to be shown in the QMS Public Digital Display to the available encoding window.

7.2 Determine the mode of payment of the request, if cash or cashless payment.

7.3 Present the QTN, AF and the required documents to the encoder.

7.1 Ensure that the QMS Public Digital Display is functional.

7.2 Ensure that the client is assigned to the Encoder-Collecting Officer role for cashless payment.

7.3 Receive the certified photocopy of the Birth Certificate issued by the LCRO, the QTN, AF and other requirements.

7.4 Encode into the system the QTN, the details of the requests, and scan and upload the certified photocopy of the Birth Certificate issued by the LCRO to the generated transaction.

7.5 Return the certified photocopy of the Birth Certificate issued by the LCRO, the AF, the ID(s) and/or authorization letter/SPA/Affidavit to the client as it will be presented to the Collecting Officer prior to the payment of corresponding fees.

Encoder

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

8. Proceed to the payment area.

8.1. Wait for the QTN to be shown in the QMS Public Digital Display to the available payment window.

8.2 Submit the QTN, AF and the required documents to the Payment Window.

8.3 Pay the corresponding fee for the request, either in cash or through online cashless payment.

§ Priority Clients to proceed to the Priority Lane.

§ Clients with PhilID card/ePhilID to proceed to the Priority Lane/ Special Lane.

Reminder:

§ Check the details in the issued Official Receipt (OR).

§ Make sure to count the change before leaving the counter.

8.1 Ensure that the QMS Public Digital Display is functional.

8.2 Receive and check the QTN, AF and the requirements.

8.3 Retrieve the transaction in the system using the search query.

8.4 Accept the corresponding payment and generate an Official Receipt (OR).

8.5 Inform the client to wait the QTN

to be shown in the QMS Public Digital Display in the Releasing Area.

8.6 Attach altogether the CRS Appointment Slip (if printed), QTN and accomplished AF.

8.7 Get the certified photocopy of the Birth Certificate issued by the LCRO to be forwarded to the Releasing Officer.

8.8 Give the OR to the client and return the presented requirements as it will be submitted to the Releasing Officer prior to the issuance of the authenticated document.

For Priority Clients:

8.9 Instruct the Priority Client to wait for the release of the document.

Total Fee:

Php 155.00 per copy

Breakdown:

Processing Fee:

-Php 125.00

Documentary Stamp Tax

-Php 30.00

Collecting Officer,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

9.1 Get the transaction in the system.

9.2 Verify from the CRS database the request/s on the basis of the details that has been encoded.

Conduct verification from the System pursuant to the PSA Office Memorandum No. 2021-139 dated
01 June 2021.

9.3 In the event that the document being requested for authentication is already available in the CRS Database, the application is treated as copy issuance.

9.4 In case the document is not yet enrolled in the CRS Database, verify the specimen signature of the C/MCR (issuing officer) from the system.

9.4.1 If the signature matches, approve the signature and notify the Outlet Supervisor to proceed with the Authentication.

9.4.1 If the signature of the issuing officer from the LCRO failed the validation process, reject the signature and indicate the reason of rejection.

15 minutes

Reminder:

§ Processing time maybe extended depending on the result of verification from the System.

Request Service Officer,

Primary Back Office / Secondary Back Office

Team Leader,

Primary Back Office / Secondary Back Office

Supervisor,

Primary Back Office / Secondary Back Office

or

Chief,

CRSD

5

minutes

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

11. Proceed to the Releasing Window.

11.1 Present the ORIGINAL OR and other requirements.

For PhilID card /ePhilID holders:

11.2 For PhilID card /ePhilID holders subject to biometric authentication, allow to scan the finger print using the fingerprint scanner.

11.1 Require the client to present/ submit the requirements and check for correctness and completeness.

For PhilID card /ePhilID holders:

11.2 Screen the validity of the PhilID Card through its basic overt and covert security features, or scan the QR Code of the PhilID Card/ePhilID using PhilSys Check.

11.2.1 For CRS Outlets implementing the Civil Registration Service Basic

Online Authentication Application of the PhilID, check the PhilID Consent Form attached in the AF.

11.2.2 Ensure to complete the authentication procedure in the CRS Authentication Application using the client’s biometrics via fingerprint scanner.

11.2.3 For failed fingerprint scanning, perform Demographic Authentication using the PhilSys Control Number (PCN) of the PhilID Card/ ePhilID, and Last Name of the PhilID/ePhilID owner and Date of Birth.

11.3 Return the validated PhilID card/ePhilID to the client.

11.4 Return the PhilID Card/ ePhilID that failed the validation to the client and request for a new valid ID.

11.2 Retrieve the transaction in the system using the search query.

11.3 Check the status of the Authentication request.

11.4 If the document passed the Authentication process, inform the Outlet Supervisor that the Authentication Status is accepted, and stamp the certified photocopy of Birth Certificate.

11.4.1 Sign the certified photocopy of Birth Certificate.

11.4.2 Print the Negative Certification of Birth in the Security Paper (Secpa), and the Negative Result Advisory.

11.4.3 Control the printed document in SECPA using the system.

11.5 If the

specimen signature of the C/MCR (issuing officer) is failed in the validation, return the certified photocopy of Birth Certificate.

11.5.1 Print the Negative Certification of Birth in the Security Paper (Secpa), and the Rejection Slip.

11.5.2 Control the printed document in SECPA using the system.

11.6 If the document is available in the CRS Database,

return the certified photocopy of Birth Certificate.

11.6.1 Print the

PSA copy of the Birth Certificate in the Security Paper (Secpa).

11.6.2 Control the printed document in SECPA using the system.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager

12. Check the document.

12.1 Sign the “Acknowledgement of Receipt” portion at the back of the AF and indicate the date of receipt.

12.1 Release the documents to the client.

12.2 Ensure the client signed the “Conforme” portion at the back of the AF, indicating the printed name, signature and id number.

12.3 Ensure the “Acknowledgement of Receipt” is accomplished by the client, indicating the printed name, signature and date of release.

12.4 Affix the initials of the Releasing Officer in the OR.

12.5 Attach all the requirements: QTN, CRS Appointment Slip (if printed), Authorization Letter/SPA/ Affidavit and photocopies of valid IDs to the AF.

Releaser,

PSA Civil Registry System Outlet

Team Leader,

PSA Civil Registry System Outlet

Outlet Supervisor,

PSA Civil Registry System Outlet

or

Outlet Manager