CO-FO
Central Office
Offices
Civil Registration and Central Support Office
Services
Civil Registration Service
Unit Division
Civil Register Management Division
Internal/External
External
Service Specifications
Reply to Communications- Simple
Simple Communications/Letters are those letters/communications which do not require verification or processing like letter of acknowledgement, transmittal letter, etc.
| Office or Division: | Civil Register Management Division | |||
| Classification: | Simple | |||
| Type of Transaction: | Government-to-Government(G2G) and Private-to-Government (P2G) | |||
| Who may avail: | Local Government Units, Agencies of the Government, Private Law Offices, NGOs, etc. | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
1. Letters 2. Endorsements/Piecemeal or advance submission 3. Request for endorsements from LCROs, DFA and Sharia Courts 4. E-mail re: inquiries and follow up | From government and private institutions, Local Civil Registry Offices, Sharia Courts, and general public | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| DOCUMENT RECEIPT AND CONTROL UNIT | ||||
| Civil Registration Service (CRS) received communications/letters | 1. Receipt and control, and sorting of communication/ Letter. | None | 3 minutes per letter/ communication | COSW, Supervisor DRCU 3RD Floor CRS Building |
| 2. Encode communication/ Letter and print transmittal. | None | 1 hour per batch of 75 documents | Unisys Associate, Supervisor DRCU 3RD Floor CRS Building | |
| 3. Transmit to concerned units. | None | 5 minutes per batch of 75 documents | Unisys Associate, Supervisor DRCU 3RD Floor CRS Building | |
| 4. Division Chief evaluates/ designates the communication/ letter to the concern Unit or Technical Staff | None | 10 minutes per letter/ communication | Division Chief of the CRMD 7th Floor CRS Building | |
| 5. Receipt and control of communication/ letter by the concerned Unit/Technical Staff | None | 5 minutes per letter/ communication | COSW | |
| 6. Drafting of response | None | 1 hour per batch of 15 | Unit Supervisor/Technical Staff | |
| 7. Receipt and control of the response to the communication/ letter | None | 5 minutes per communication/letter | COSW | |
| 8. Division Chief evaluates/reviews/signs the response to the communication/ letter | None | 10 minutes per communication/letter | Division Chief of the CRMD | |
| 9. Staff controls the approved communication/ letter and to be forwarded to the signatory | None | 5 minutes per communication/letter | COSW | |
| 10. Sending of signed communication/ letter | None | 10 minutes per communication/letter | COSW | |
| TOTAL ESTIMATED PROCESSING TIME FOR SERVICE: within 3 days upon receipt of the letters/emails/communication. | ||||
| Attachment | Size |
|---|---|
 Reply to Communications- Simple |
53.38 KB |