CO-FO
Central Office
Offices
Civil Registration and Central Support Office
Services
Civil Registration Service
Unit Division
Civil Register Management Division
Internal/External
External
Service Specifications
Reply to Communications- Complex
Complex Communications/Letters are those letters/communications which require verification or processing in order to give correct response. Further included are queries of civil registrars, and other stakeholders on civil registration with existing rules, regulations, and policies established.
| Office or Division: | Civil Register Management Division | |||
| Classification: | Complex | |||
| Type of Transaction: | Government-to-Government(G2G) and Private-to-Government (P2G) | |||
| Who may avail: | Local Government Units, Agencies of the Government, Private Law Offices, NGOs, etc. | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
1. Letters 2. Endorsements/Piecemeal or advance submission 3. MC 2010-4 and Circular 91-6 cases for evaluation 4. Supplemental Report of more than two omitted entries (evaluation and approval) 5. E-mail re: inquiries and follow up | ||||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Office of the Division Chief of Civil Register Management Division (ODC-CRMD) received communications/letters | 1. Receipt and control of communication/ letter | None | 5 minutes per letter/ communication | COSW |
| 2. Division Chief evaluates/ designates the communication/ letter to the concern Unit or Technical Staff | None | 10 minutes per letter/communication | Division Chief of the CRMD | |
| 3. Receipt and control of communications/letters by the concerned Unit/Technical Staff | None | 5 minutes per letter/communication | COSW | |
| 4. Drafting of response | None | 1 hour per batch of 8 letters | Unit Supervisor/Technical Staff | |
| 5. Receipt and control of the response to the communication/ letter | None | 5 minutes per communication/letter | COSW | |
| 6. Division Chief evaluates/reviews/signs the response to the communication/ letter | None | 15 minutes per communication/letter | Division Chief of the CRMD | |
| 7. Staff controls the approved communication/ letter to be forwarded to the signatory | None | 5 minutes per communication/letter | COSW | |
| TOTAL ESTIMATED PROCESSING TIME FOR SERVICE: within 7 days upon receipt of the letters/emails/communication. | ||||
| Attachment | Size |
|---|---|
 Reply to Communications- Complex |
49.29 KB |