6. Provision of Technical Support to Field Offices for Registration Client User Onboarding
User Onboarding enables the onboarding of the Registration Center Supervisors (RCSs) and Registration Kit Operators (RKOs) to the Registration Client System. It allows them to log in and be authenticated using their own biometrics. To onboard the users, Field Offices are required to submit the list of their official users (RCSs and RKOs).
| Office or Division: | Infrastructure and Systems Management Division | |
| Classification: | Highly Technical | |
| Type of Transaction: | G2G - Government to Government | |
| Who may avail: | PSA Field Offices | |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |
| User Onboarding Template | PhilSys repository | |
Accomplished PhilSys Account Request Form (PARF) with the following information: I. Type of Request a. New Account II. Account Holder Information a. Last Name b. First Name c. Middle Name d. Suffix e. Designation f. Province/Region g. Office/Company h. Unit/Division/Service i. Employee ID No. j. Contact No. k. Email Address l. Employment Status: 1. COSW 2. Regular 3. External/Non-PSA III. Selection of Required Access a. Registration Client Matrix User Onboarding template with the following details: 1. REGCLIENT_USERS_BIOLOGIN_TEMPLATE (Excel Format) a. Column A – Registration ID or Registration Code b. Column E – Email Address of the registered RCS/RKO c. Column F – RID of the registered RCS/RKO d. Column G – First Name e. Column H – Last Name f. Column I – Roles (choose from the drop-down list) | Infrastructure and Systems Management Division through the PhilSys tracking system. | |
| Accomplished ePARF | ePARF link. | |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Submit the filled-out ePARF (Google Form) and upload the signed PARF. | 1.1. Monitor responses in the Google Form link. | None | 5 minutes | Computer Maintenance Technologist I |
| None | 1.2. Print the PARF. | None | 1 minute | Computer Maintenance Technologist I |
| None | 1.3. Check the completeness and assess the accuracy of the information in the PARF. Note: If the information is incorrect and/or incomplete, return the PARF to the requestor for correction/ completion. | None | 2 minutes | Information Systems Analyst II/ Computer Maintenance Technologist II |
| None | 1.4. Endorse the PARF to the Division Chief. | None | 1 minute | Administrative Assistant |
| None | 1.5. Approve/ disapprove the received PARF and return the form to the Administra-tive Assistant for disseminat-ion. Note: If the request is disapproved, return the form to the requestor via email. | None | 4 minutes | Information Technology Officer II/III |
| None | 1.6. Distribute the approved PARF to designated personnel for appropriate action. | None | 1 minute | Administrative Assistant |
| None | 1.7. Validate if the requestor has PSN. | None | 1 minute | Information Systems Analyst I/ Computer Maintenance Technologist ll |
| None | 1.8. Proceed to User onboarding. | None | 5 minutes | Information Systems Analyst I/ Computer Maintenance Technologist ll |
| None | 1.9. Update the filed ticket in through the PhilSys tracking system. | None | 2 minutes | Information Systems Analyst I/ Computer Maintenance Technologist ll |
| 2. Receive the credentials through PhilSys repository. | 2.1. Send the credentials through PhilSys repository. | None | 1 minute | Information Systems Analyst I/ Computer Maintenance Technologist ll |
| 3. Login using the credentials and fill out the Acknowledgement Form from the PhilSys tracking systemconfirming that the credentials provided are working. | 3.1. Receive the Acknowledgement Form and close the Job Ticket. | None | 7 Minutes | Information Systems Analyst I/ Computer Maintenance Technologist ll |
| TOTAL: | None | 30 minutes | ||
| Attachment | Size |
|---|---|
 Provision of Technical Support to Field Offices for Registration Client User Onboarding |
399.77 KB |