5. Provision of Technical Support to Field Offices for Machine and Biometric Device Onboarding / Remapping
The registration machine and biometric devices onboarding and/or remapping process is the process of linking the machine ID, biometric device IDs, and registration center code to a specific PhilSys Registration Center.
The authorized personnel of the PhilSys Registry Office is responsible for completing the official onboarding templates. Once the onboarding process is complete, the registration machines and biometric devices can be used for Step 2 Registration.
Office or Division: | Infrastructure and Systems Management Division | |
Classification: | Highly Technical | |
Type of Transaction: | G2G - Government to Government | |
Who may avail: | PSA Field Offices | |
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |
Accomplished Data Gathering Template (Excel File) For Machine
For Biometric Device
| Infrastructure and Systems Management Division through the PhilSys repository |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submit the accomplished data gathering template through PhilSys IT Support Ticketing webpage. | 1.1. Acknowledge receipt of the request. | None | 5 minutes | Computer Maintenance Technologist l/II |
None | 1.2. Review the data provided. Note: Return the request to the Field ISA I if the data is incorrect. | None | 5 minutes | Computer Maintenance Technologist l/II |
None | 1.3. Onboard/ remap the machine and biometric devices. | None | 5 minutes | Computer Maintenance Technologist l/II |
None | 1.4. Inform the Field ISA I that the onboarding/ remapping process is successful. | None | 5 minutes | Computer Maintenance Technologist l/II |
2. Test the machine and biometric devices for its functionalities and provide feedback to ISMD. | 2.1. Close the Job (Matrix) Ticket. | None | 20 minutes | Computer Maintenance Technologist l/II |
TOTAL: | None | 40 minutes |