CO-FO
Central Office
Offices
Censuses and Technical Coordination Office
Services
Information Technology and Dissemination Service
Unit Division
Knowledge Management and Communications Division
Internal/External
External
Service Specifications
Provide library services to walk-in clients in purchasing of PSA publication
Office or Division: | Knowledge Management and Communications Division | ||||
Classification: | Simple | ||||
Type of Transaction: | G2C - Government to Citizen | ||||
Who may avail: | All | ||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||
One (1) Valid ID | Government Agencies, Non-Government Organizations, Private entities, Academe | ||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE | |
1. Registers at the Security Guard’s (SG) logbook and presents Valid ID/Registration Card (CVEA lobby) | 1. SG issues visitor’s pass | None | 1 Minute | Security Guard on duty | |
2. Proceed to the library/bookshop room and presents the list of books to be purchased | 2. Assist student/researcher and prepare the book(s) or publication(s) to be purchased 2.1 Prepares transaction slip in duplicate copy and provide to clients | *Refer to the Price List for Publications | 20 Minutes | Admin Asst. III/Officer of the Day/Librarian | |
3. Pays to the Cashier and presents the Official Receipt to the library/bookshop staff | 3. Reflects the OR number in the transaction slip 3.1 Hand over the purchased publication/s, O.R and copy of the transaction slip to the clients | None | 1 Minute | Admin Asst. II | |
4. Receive and check the correctness and completeness of the purchased publication(s) | 4. Request the client to sign the receive portion in the duplicate copy of the transaction slip | None | 3 Minutes | Admin Asst. II | |
5. Sign the received portion in the transaction slip | 5. Files the duplicate copy of the transaction slip for record purposes and update the file in the computer | None | 1 Minute | Admin Asst. II | |
6. Surrender the visitor’s pass to the SG (CVEA lobby) | 6. Return the Valid ID/ Registration | None | 1 Minute | Security Guard on duty | |
TOTAL: | None | 27 Minutes |