CO-FO
Central Office
Offices
Censuses and Technical Coordination Office
Services
Information Technology and Dissemination Service
Unit Division
Knowledge Management and Communications Division
Internal/External
Internal
Service Specifications
Provide library services thru phone inquiries
1. Provide library services to PSA employees
| Office or Division: | Knowledge Management and Communications Division | ||||
| Classification: | Simple | ||||
| Type of Transaction: | G2G - Government to Government Agency/Employee/Official | ||||
| Who may avail: | All | ||||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||
| PSA ID | PSA HRD | ||||
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE | |
| 1. Registers at the researcher’s logbook/ e-Registration system | 1. Request to fill-out CSF | None | 1 Minute | Admin Asst. III/Officer of the Day/Librarian | |
| 2. Fill-out the Client Service Form | 2. Asses the request | None | 1 Minute | Admin Asst. III/Officer of the Day/Librarian | |
3. Proceed at the computer’s desk for browsing or proceed to the bookshelves and look for the needed books/ publications Browse/search for online resources at PSA website | 3. Assist the researcher 3.1 Provides the requested data/statistics/ publication if it is readily available in the library | None | 1 Minute | Admin Asst. III/Officer of the Day/Librarian | |
4. Search printed reference materials from the shelves Receives borrowed book/s | 4. May allow the researcher to take a picture of the tables from the printed publications /PC monitor or borrow the publication offsite for 3 days | None | 15 Minutes | Admin Asst. II | |
| 5. Returns borrowed books to the library | 5. Reflects returned marks at the borrower’s card | None | 1 Minute | Admin Asst. III/Officer of the Day/Librarian | |
| TOTAL: | None | 19 Minutes | |||
| Attachment | Size |
|---|---|
 Provide library services thru phone inquiries |
373.2 KB |