Public Advisory

18 May 2020

With the approval of President Rodrigo Roa Duterte on the recommendation of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) Resolution No. 37 which recommends select provinces, Highly Urbanized Cities (HUCs) and Independent Component Cities (ICCs) identified to still be at high-risk of infection from Coronavirus disease 2019 (COVID-19) to continue implementation of the Enhanced Community Quarantine (ECQ), and for areas that have been classified as "transitioning high-risk" to be placed under the Modified Enhanced Community Quarantine (MECQ) from 16 to 31 May 2020, the general public is hereby informed that the Philippine Statistics Authority (PSA) shall adopt the following:

  1. Civil Registration System (CRS) outlets located in places under ECQ/MECQ shall remain closed to the transacting public until 31 May 2020.
  2. CRS Outlets situated in areas that have already been classified under General Community Quarantine (GCQ) shall be open to provide frontline services for the processing of requests for copy issuance of civil registry documents (Birth, Marriage and Death certificates as well as Certification of No Marriage Record (CENOMAR) or Advisory on Marriage/s) beginning 20 May 2020 subject to GCQ Rules.
  3. Moreover, CRS Outlets in GCQ areas shall begin to accept applications for PSA-issued documents thru Batch Requests System (BREQS) filed at Local Government Units (LGUs) and SM Business Centers.
  4. Clients are also encouraged to file their applications for PSA-issued documents online via Please note that processing and delivery of documents in certain areas under ECQ/MECQ may take longer.
  5. The following hotline numbers will continue to be available for inquiries and requests for assistance on civil registration matters via text messages from 8:00 a.m. to 5:00 p.m., from Monday to Friday.
09458406735 (Globe) 09666506928 (Globe)
09561887129 (Globe) 09274228564 (Globe)
09457041039 (Globe) 09997991873 (Smart)

Thank you for your understanding and continued cooperation.


Undersecretary National Statistician and Civil Registrar General


PDF icon Public Advisory837.99 KB


Releases by Year

Featured Video

Unisys empowering Philippine Statistics Authority
Unisys empowering Philippine Statistics Authority

Connect with us!